Shabby. Reviews

Name: Shabby.
Address: Unit 7, Trafford Moss Road, Manchester, Unit 7, Trafford Moss Road, Manchester, Stretford
Rating: 3.88

3.9 Rating 1,164 Reviews

72 %

of reviewers recommend Shabby.

Company Reviews

Metrics

Info

3.9

Based on 1,164 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 59%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Shabby.:

The UK's Favourite online store for Furniture & Accessories

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Shabby. 5 star review on 11th January 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered two of the replica Hans Wenger style Chairs. They are fantastic value for money and the cheapest I could find. The staff at Shabby Store were very helpful and I would highly recommend this company.”

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Posted 8 years ago

“First time customer. Easy to use website; easy pay process; updates on delivery and FANTASTIC quality item at a competitive price. Looks better "in the flesh" than on the website! Win win all round, I'd say! Wouldn't hesitate to recommend and / or to use again.”

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Posted 8 years ago

“Item arrived quickly, was very well packaged and was even better than expected when opened. Good price too. Customer service excellent and would definitely use Shabby Store again and recommend to friends and family.”

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Posted 8 years ago

“It is very beautiful and good quality! We all love it! Thanks!”

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Posted 8 years ago

“Ordered garden furniture, took them weeks to contact me to tell me it was out of stock and I have still not had a refund. Not impressed.”

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Posted 8 years ago

“An excellent product, exactly as described. A slight hiccup over delivery but no problems. Great service. Will use again. Many thanks.”

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Posted 8 years ago

“Great product. Contacted me directly to check everything was ok.”

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Posted 8 years ago

“Lovely lady on the phone initially- very helpful. Great chair and great service. Thankyou.”

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Posted 8 years ago

“Delivered quickly and efficiently - thank you!”

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Posted 8 years ago

“Bronzed candlesticks, very large and glamorous-looking at a very reasonable price. Haven't seen anything like them anywhere else. Also some lovely silver-mirrored tea light holders gave the room a bit of sparkle at a fantastic price. Love the range of items available and a very good service too.”

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Posted 8 years ago

“Very pleased with my purchase. The quality is exactly as i had hoped for, and the service from beginning to end was spot on.”

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Posted 8 years ago

“I was pleased with my purchase all the way. Order, price and postage (the postage itself might have been a little bit too pricey, but I got my item on a discount and it was still cheaper than if I would have bought it from somewhere else). The jar itself is very pretty. Simple, yet elegant. It's a nice addition to my bathroom.”

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Posted 8 years ago

“I bought this chair for my dressing/make up room and it is absolutely perfect. The quality is great and looks really classy. A lovely addition to my collection. :) Super fast delivery also. Would definitely recommend!”

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Posted 8 years ago

“So pleased with the regal dog picture I ordered. Although I waited nearly 6 months for it, it was worth the wait. A striking painting, now hung in our living room, it will certainly draw attention and raise a smile or two! Thank you Shabby Store for being a little bit different to the rest!”

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Posted 8 years ago

“In my view good customer service is all about how things are dealt with when matters don't go according to plan. I had an issue, it was not only dealt pleasantly and efficiently but I received follow up calls to ensure all had been rectified to my satisfaction. I would certainly buy from Shabby Store again.”

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Posted 8 years ago

“Excellent service delivery early nice lady on phone extremely helpful. Will buy goods from this place again. Loved my clock superb”

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Posted 8 years ago

“I recently purchased the Langan small chandelier from Shabby Store. I have been having discussions with them by email over the past month as originally it was out of stock. I can honestly say I have never dealt with a company who were so accommodating, helpful and professional in their business. They answered all my emails promptly (probably within the hour WOW.) Their pre-order and delivery information was spot on, the follow up phone call just left me thinking why can't all businesses be run like this. I would recommend Shabby Store to everyone. Well Done on Customer Satisfaction because I am extremely satisfied with all your service.”

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Posted 8 years ago

“Fantastic service, Quick delivery times. Excellent price for wooden chandelier”

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Posted 8 years ago

“Purchased an ornate stags head candleholder , Arrived on time , excellent service and beutifull ornament , worth the money and very unusual , More than happy ????”

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Posted 8 years ago

“One item was out of stock, but staff were very helpful in keeping me updated with timings. Thanks.”

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Posted 8 years ago

Shabby. is rated 3.9 based on 1,164 reviews