Shabby. Reviews

Name: Shabby.
Address: Unit 7, Trafford Moss Road, Manchester, Unit 7, Trafford Moss Road, Manchester, Stretford
Rating: 3.88

3.9 Rating 1,164 Reviews

72 %

of reviewers recommend Shabby.

Company Reviews

Metrics

Info

3.9

Based on 1,164 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 59%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Shabby.:

The UK's Favourite online store for Furniture & Accessories

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Shabby. 5 star review on 11th January 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic company to deal with , customer service really good , beautiful things”

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Posted 4 years ago

Thank you for the lovely review x

Posted 4 years ago

“Site fiable des personnes sérieux contente d’avoir commandé je reste fidèle”

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Posted 4 years ago

Thank you for your review x

Posted 4 years ago

“I loved my items so much, amazing quality, fast delivery 🚚 💨 and a decent size. I have now just pre-ordered an item and can’t wait to receive it. Thanks so much shabby store.”

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Posted 4 years ago

Thank you Chloe, so glad you love your items x

Posted 4 years ago

“Fast to deliver our dining set with 6 chairs - absolutely love it 😍”

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Posted 4 years ago

Thank you Wendy x

Posted 4 years ago

“I ordered a an item from this company and was told by them it would be delayed for too long to br used as the intended gift. Good God! Trying to get my money back from these people was like trying to find lost Inca gold! Excuse after excuse after excuse. I eventually had to go through a recovery process to get it back - SIX WEEKS LATER!! Be very very wary if any dealings with them. They are really dishonest untrustworthy.”

Helpful Report

Posted 4 years ago

Thank you for your review Louise, I can see a member of our customer services team has contacted you in regards to this and your issue has been resolved. Please do not hesitate to get in touch if you require anything further. Kind Regards, ShabbyStore

Posted 4 years ago

“Je suis vraiment déçu de ce site j’ai reçu mes boîtes avec des défauts j’ai demandé un remboursement ça fait cinq mois il n’a jamais été fait je recommande pas ce site TR : Numéro de commande 15976808986457”

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Posted 4 years ago

“Great item and in the sale brilliant quick delivery”

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Posted 4 years ago

Thank you Leigh x

Posted 4 years ago

“Fast delivery, brilliant packed and gorgeous items. Thank you!”

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Posted 4 years ago

Thank you for the lovely review x

Posted 4 years ago

“I’ve ordered from Shabby Store a few times now and I honestly couldn’t fault them! Brilliant, friendly and quick customer service accompanied by perfect products which look even better in real-life is a perfect combo! Thanks Shabby Store - can’t wait to order again soon.”

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Posted 4 years ago

“I’ve ordered from Shabby Store a few times now and I honestly couldn’t fault them! Brilliant, friendly and quick service accompanied by perfect products which look exactly like the pictures online is a heavenly combo! Thanks Shabby Store - Can’t wait to order again.”

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Posted 4 years ago

Thank you Katie x

Posted 4 years ago

“I would like to say the delivery was I think 3 days which included the weekend. I was so amazed at how fast I received the order. Great size and value for money!”

Shabby. 5 star review on 6th October 2020

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Posted 4 years ago

Thank you for your review, great to hear you are happy with your item x

Posted 4 years ago

“Bought large jar to store ashes of a loved one. Struggled to find stylish but big enough. Order and delivery brilliant. Will definitely order again . Very happy customer. Carol , Dundee”

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Posted 4 years ago

Thank you Carol x

Posted 4 years ago

“Very happy with the vase I purchased, made a really nice dried flower arrangement in the vase I have attached a photo”

Shabby. 5 star review on 4th October 2020

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Posted 4 years ago

Thank you Farzana x

Posted 4 years ago

“Lovely shop offering some beautiful pieces for homes, really quick service and really Impressed with the items purchased!”

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Posted 4 years ago

Thank you Zoe x

Posted 4 years ago

“Bought this item to keep my husbands ashes in. Was over the moon with quality of product better than I imagined. Perfect”

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Posted 4 years ago

Thank you for your review Carol x

Posted 4 years ago

“Searched for months before discovering the shabby store on Instagram for a large vase for my hallway, finally found the perfect item! Very pleased that delivery was on time with communication prompt in between with updates on dispatch.”

Shabby. 5 star review on 1st October 2020

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Posted 4 years ago

Thank you Leah x

Posted 4 years ago

“Order is really nice. Had seen the same item on another website at higher price, so was content that I was getting value for money was worried about the items which are fragile getting damaged in transit, but they came really well packaged so no issues about damaged products”

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Posted 4 years ago

Thank you for your lovely review x

Posted 4 years ago

“Absolutely lovely items and fast delivery”

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Posted 4 years ago

Thank you Irene x

Posted 4 years ago

“Absolutely beautiful canisters and came super speedy. Such lovely home decor”

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Posted 4 years ago

Thank you Sophie x

Posted 4 years ago

“Beautiful sideboard delivery promptly and without fuss very happy customer x x”

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Posted 4 years ago

Thank you Laurie x

Posted 4 years ago

Shabby. is rated 3.9 based on 1,164 reviews