Shabby. Reviews

Name: Shabby.
Address: Unit 7, Trafford Moss Road, Manchester, Unit 7, Trafford Moss Road, Manchester, Stretford
Rating: 3.88

3.9 Rating 1,164 Reviews

72 %

of reviewers recommend Shabby.

Company Reviews

Metrics

Info

3.9

Based on 1,164 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 59%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Shabby.:

The UK's Favourite online store for Furniture & Accessories

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Shabby. 5 star review on 11th January 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love this shop always fast delivery and kind service”

Helpful Report

Posted 5 years ago

“Wow wow so pleased with my ShabbyStore purchases. This is my third order and arrived in great condition well packaged and vert fast (quicker than they said anyway!) I had to change a part of my order and they were more than happy to sort with no fuss. Love the online store for ideas and browsing, officially my fave furniture store xxx”

Helpful Report

Posted 5 years ago

“I’ve ordered twice from this company and both times no item and when I chased only to be told it’s out of stock ??? Very strange business”

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Posted 5 years ago

“Shocking customer service. Been 3 weeks!!!!! Still nothing. No replies”

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Posted 5 years ago

“Lovely items, fast delivery well packed and friendly service. Very happy regular customer”

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Posted 5 years ago

“This company has no customer sevice to talk to ON THE PHONE we have bits of a consort table turning up think twice before using this company please as the delivery service also cant give you any updates / panther”

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Posted 5 years ago

“Lovely friendly service and nice items for a home. Happy to recommend”

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Posted 5 years ago

“recieved my xmas order yesterday and it is so beautiful. Delivery took about 3/4 days I think which is fine. Well packaged and the quality is just amazing. Will be back :)”

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Posted 5 years ago

“Was told delivery company had collected my item, got a delivery slot from them , took a day off work, then got cancelled saying they haven’t got item! Shabby store said courier company collected it ! Who am I to believe ? One email from shabby store, one phone call but not replied to my two emails. now not till the new year Quick to taje my £280 !!”

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Posted 5 years ago

“Yes it's just amasing”

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Posted 5 years ago

“My fave interior shop great service and their insta page is amazing for inspiration.!”

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Posted 5 years ago

“Really nice items delivered in good condition, took about 5 days to arrive but was told this on ordering due to Xmas. Friendly service too will shop again”

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Posted 5 years ago

“Ordered a few bits for my new home and wow the pieces are gorgeous! All came quickly and well packed can’t wait to splurge in the new year”

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Posted 5 years ago

“Still waiting for my small items to be delivered I ordered 4 weeks ago and items were ‘instock’. Awful service won’t be returning.”

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Posted 5 years ago

“Fast delivery and well packed - got tracking for delivery and service was polite - will return”

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Posted 5 years ago

“ordered a clock over a month ago clock not arrived. Poor customer service I keep being told I will receive an an email to arrange delivery still waiting . No response to emails. Have requested a refund still waiting”

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Posted 5 years ago

“The best furniture and accessories shop bar none! Absolutely love this place, great staff and service x”

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Posted 5 years ago

“Today I have received my hall table it was very well packed and looks lovely the delivery guys were polite and helpful. Ordering was fine confirmation quick then a bit of a wait to confirm delivery but results well worth waiting for.”

Helpful Report

Posted 5 years ago

“I am so happy with my Bob Bon Jar it goes so well with my decor. Ordering was easy & the delivery was fast. I will definitely be ordering from theshabbystore again. I highly recommend this beautiful company. @styled_by_lu”

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Posted 5 years ago

“Received my champagne flutes this week and I am delighted with them Also have the matching wine glasses Again delighted. Very well packed and love the love hearts 💕”

Helpful Report

Posted 5 years ago

Shabby. is rated 3.9 based on 1,164 reviews