Shabby. Reviews

Name: Shabby.
Address: Unit 7, Trafford Moss Road, Manchester, Unit 7, Trafford Moss Road, Manchester, Stretford
Rating: 3.88

3.9 Rating 1,164 Reviews

72 %

of reviewers recommend Shabby.

Company Reviews

Metrics

Info

3.9

Based on 1,164 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 59%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Shabby.:

The UK's Favourite online store for Furniture & Accessories

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Shabby. 5 star review on 11th January 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The 4 chairs I ordered were priced competitively and were delivered quickly and were well packaged. They were easy to assemble and all the tools necessary accompanied the chairs. The chairs themselves are the eames style kitchen chair with beech legs and they look great in my kitchen matching my table and kitchen units. I'll definitely consider Shabby Store again when I'm looking for things for the home.”

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Posted 9 years ago

“Lovely bin, goes wonderfully in our shabby chic bathroom”

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Posted 9 years ago

“10/10 service. Love my furniture!”

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Posted 9 years ago

“I have ordered from this company a couple of times now. Great quality furniture and fast delivery”

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Posted 9 years ago

“Love it, came complete no assembling.”

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Posted 9 years ago

“The only reason I have not rated Shabby Chic 'very good' is due to frustrating problems with delivery. These were outside the control of Shabby Chic and they did everything they could to resolve the issue. I would buy from them again.”

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Posted 9 years ago

“Good communication excellent packing and delivery would buy from them again no hesitation”

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Posted 9 years ago

“Great service and quick dispatch.”

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Posted 9 years ago

“As much as I like the furniture, my experience in regard to the delivery of the furniture was very bad. In fact, I would say that it was appalling. So yes to the furniture and a big No to the delivery.”

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Posted 9 years ago

Hello Ms Cinzia, Thank you for your review. It is a shame you had a problem regarding delivery as this has been reflectd in your review about shabby Store and our furniture. Courier issues are out of our control but will always try do do our very best to try to resolve any issue as quickly as possible. Kindest Regards Shabby Store

Posted 9 years ago

“Fantastic product, great price and great quality, Just wish delivery had been a bit quicker. All in all happy and would definitely buy from Shabby Store again.”

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Posted 9 years ago

“very good, you are informed at every stage where your order is, unfortunately my order was damaged when it arrived, but sorted very quickly and easily, thank you”

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Posted 9 years ago

“Fantastic service and item delivered very quickly.”

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Posted 9 years ago

“Beautiful clock, a real statement!”

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Posted 9 years ago

“Fast delivery, well packaged and nice product. Thank you!”

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Posted 9 years ago

“The items were good value for money however I felt the postage costs were too high and that the dispatch of the items which took over a week was unacceptable. When queried I was told that one of the items was on order even though the website said in stock. I wanted them for a party at the weekend but they arrived later than hoped so would recommend you contact them prior to ordering to check when it will actually turn up.....”

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Posted 9 years ago

“Lovely solid mirror, deep cream shade, good size. Purchased to hang over chest of drawers in bedroom, looks very good. Very pleased with purchase.”

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Posted 9 years ago

“Really pleased with the product and Shabby Stores efficiency... Spot on for an online retailer.”

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Posted 9 years ago

“Thanks for my product arrived promptly within the time stated. The quality of the product was brilliant and unique. I will definatley be coming back as a loyal customer. Thanks again x”

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Posted 9 years ago

“Very impressed with product, very helpful staff - would definitely shop with you again!”

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Posted 9 years ago

“Good service and great product”

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Posted 9 years ago

Shabby. is rated 3.9 based on 1,164 reviews