Shabby. Reviews

Name: Shabby.
Address: Unit 7, Trafford Moss Road, Manchester, Unit 7, Trafford Moss Road, Manchester, Stretford
Rating: 3.88

3.9 Rating 1,164 Reviews

72 %

of reviewers recommend Shabby.

Company Reviews

Metrics

Info

3.9

Based on 1,164 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 59%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Shabby.:

The UK's Favourite online store for Furniture & Accessories

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Shabby. 5 star review on 11th January 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely large clock and delivery was quicker than expect. Overall good service”

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Posted 6 years ago

“Bought a lovely ginger jar, however it was broken in transit. I received fantastic customer service from the shabby store who responded very quickly and made the whole process of returning the broken jar so easy. Amazing customer service, thank you so much.”

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Posted 6 years ago

“From ordering to delivery every thing was fine”

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Posted 6 years ago

“Great items at the best prices!”

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Posted 6 years ago

“The whole ordering process was a breeze. Friendly staff via Instagram providing time scales for delivery. Very well packaged to ornamental item. Item even more beautiful in person! Thank you Shabby Store. Can't wait to purchase future items, customer for life!”

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Posted 6 years ago

“Quick delivery, competitive pricing and excellent customer service .”

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Posted 6 years ago

“Shabby Store is the ultimate home of all on-trend luxury home accessories and furniture! The customer service is wonderful, there prices are better than other online home stores and the quality of their stock is perfect!”

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Posted 6 years ago

“Speedy and excellent customer service. Fantastic and accommodating deliver service.”

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Posted 6 years ago

“Received my shabby chic clock in no time! Delivery was fast and easy, wasn’t in so got delievered to my local store matalan store.. looks amazing on top of my fire place! Thank you!!”

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Posted 6 years ago

“Great item....cheapest I’ve found it, great lovely service will definitely buy from here again x”

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Posted 6 years ago

“I ordered my items a few weeks ago and Shabby Store informed me that they were out of stock they gave me the option to cancel but i choose to wait,it took a few weeks but i had contact with them through out. excellent service from the seller and excellent value for money i love my items. I will definitely recommend and order from the company again xx”

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Posted 6 years ago

“I purchased a lovely vase for my mum for mother’s day she loves it and for such a reasonable price it was a perfect gift!”

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Posted 6 years ago

“Gorgeous, original, fun goodies. Just restoring a house and can't put my purchases on display just yet. The Gold Elephants head, is burning a hole in its box, dying to be hung on a wall. Deliveries on time, well packed and excellent value for money. What else could anyone want?”

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Posted 6 years ago

“Lovely decor touch to my house.Highly recommended!!”

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Posted 6 years ago

“Brought a chair for my dressing room from you guys and couldn’t be happier! The chair itself is gorgeous and very unusual which I love and the delivery was speedy, also I called prior to ordering with some questions and the lady I spoke to ( sorry I don’t remember who ) was so helpful ! I Had a great experience with the shabby store and will be ordering again and again x”

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Posted 6 years ago

“Great products at sensible prices... Customer service is efficient and delivery is fast and reliable.”

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Posted 6 years ago

“Excellent and easy service With fast delivery”

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Posted 6 years ago

“I bought 2 large vases from Shabby Store, which are perfect they were great value and I didn't have to wait long to receive. unwilling definitely purchase again”

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Posted 6 years ago

“Very happy with my order. Arrived when said it would. Happy customer 😁”

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Posted 6 years ago

“I ordered red wine glasses from this store. The glasses arrived and I was very impressed with the way they had been packed and are very nice. It’s just for me they are a little too big, but that’s my fault for not checking the size of them before ordering not the shops.”

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Posted 6 years ago

Shabby. is rated 3.9 based on 1,164 reviews