Shabby. Reviews

Name: Shabby.
Address: Unit 7, Trafford Moss Road, Manchester, Unit 7, Trafford Moss Road, Manchester, Stretford
Rating: 3.88

3.9 Rating 1,164 Reviews

72 %

of reviewers recommend Shabby.

Company Reviews

Metrics

Info

3.9

Based on 1,164 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 59%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Shabby.:

The UK's Favourite online store for Furniture & Accessories

Write Your review

Tell us how Shabby. made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Shabby. 5 star review on 11th January 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great customer service and delivery was prompt”

Helpful Report

Posted 8 years ago

“Excellent service, great products.”

Helpful Report

Posted 8 years ago

“We received our 'Reclaimed Pine Trunk' a couple of weeks ago. It was delivered by a really nice guy and we love the trunk. It's exactly as we thought it would be and we may be back for another. Just wanted to give you some really good feedback! Excellent product and great coordination on the delivery front, which with two children under two is always appreciated.”

Helpful Report

Posted 8 years ago

“Great service from Lisa!”

Helpful Report

Posted 8 years ago

“I shop on line for most goods these days & Shabby Store was a no nonsense experience that some other suppliers cannot match in terms of politeness, ease of access & fulfilling promises made.”

Helpful Report

Posted 8 years ago

“lovely service Lisa the sale lady handled my purchase very professional . thank you . ladan greaves”

Helpful Report

Posted 8 years ago

“The product was perfect for a friends present and the delivery was prompt.”

Helpful Report

Posted 8 years ago

“Fabulous chair”

Helpful Report

Posted 8 years ago

“They provided us with two gorgeous apothecary jars, at a good price, and in perfect condition, over the Irish Sea to Northern Ireland.”

Helpful Report

Posted 8 years ago

“Great product, good value and prompt delivery.”

Helpful Report

Posted 8 years ago

“Love the items great customer service”

Helpful Report

Posted 8 years ago

“I recently purchased a Gold Floor lamp from Shabby Store. Online purchase process was really simple and delivered within a week and arrived really well packaged. I made an enquiry during the sales process and was answered promptly with a personalised response. We absolutely LOVE the lamp, website pictures were great and sold us on the product but still do not do it justice. When the lamp is lit up it looks fantastic and is a wonderful feature to our new living room! I will definitely be shopping with Shabby Store again and highly recommend them to anyone considering their products.”

Helpful Report

Posted 8 years ago

“Item arrived broken, called customer service and could not have been happier. Very professional, excellent service, highly recommended!”

Helpful Report

Posted 8 years ago

“Great service and quick delivery also an amazing product ????????”

Helpful Report

Posted 8 years ago

“Clock is brilliant. Just what I wanted for the kitchen wall. Excellent service.”

Helpful Report

Posted 8 years ago

“Excellent customer service ,product just as described and fast delivery”

Helpful Report

Posted 8 years ago

“My clock is gorgeous - picture did not give it credit. It arrived quickly and was packaged well. An excellent price and I have received lots of compliments on how great it looks in my kitchen. Would recommend.”

Helpful Report

Posted 8 years ago

“Easy to order and pay, item was fragile and came well packaged in a box, no breakages. Very happy customer!”

Helpful Report

Posted 8 years ago

“The product is lovely and it was straight forward to order and receive it”

Helpful Report

Posted 8 years ago

“Items are beautiful... & we absolutely love Shabby Store ... BUT the Website is HORRENDOUS!!! Looked up chairs we would like... but no mention of the fabric they are covered in other than its colour... but is it in cotton, linen, velvet??? Wanted button back chairs... refined the search & it gives only x10 options... far fewer options than if we hadn't filtered !!! ...why? Surely filtering is a tool to look quickly at items you want to choose from to purchase... All very very annoying & disappointing... & hinders ease of choosing & buying Such a shame”

Helpful Report

Posted 8 years ago

Thank you for your review, can you please confirm you are a customer by stating your order number. We have no order using the email address used. We have also had no communication to any email addresses from the email used on this review. We take these reviews very seriously and always want the opportunity to resolve any issues quickly and as effectively as possible. Regards Shabby Store

Posted 8 years ago

Shabby. is rated 3.9 based on 1,164 reviews