Shabby. Reviews

Name: Shabby.
Address: Unit 7, Trafford Moss Road, Manchester, Unit 7, Trafford Moss Road, Manchester, Stretford
Rating: 3.88

3.9 Rating 1,164 Reviews

72 %

of reviewers recommend Shabby.

Company Reviews

Metrics

Info

3.9

Based on 1,164 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 59%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Shabby.:

The UK's Favourite online store for Furniture & Accessories

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Shabby. 5 star review on 11th January 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“TOP QUALITY PRODUCT PRICE AND DELIVERY.”

Helpful Report

Posted 4 years ago

Thanks Vince x

Posted 4 years ago

“Great service! The shipping was fast and the products are beautiful! I can't wait to display them in my home.”

Helpful Report

Posted 4 years ago

Thank you Georgia x

Posted 4 years ago

“The quality of my item is amazing, just as shown. Arrived wrapped up safe with no chance of damage, will order more!”

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Posted 4 years ago

Thank you Linsey x

Posted 4 years ago

“Excellent service, loved my Ginger Jars x”

Helpful Report

Posted 4 years ago

Thank you for the lovely review x

Posted 4 years ago

“Happy with the ginger jar I ordered. However the table lamp was very poor quality. The lamp shade was totally broken. Made of flimsy metal and cheap material. Disappointed I ordered from a UK website and the items are from China.”

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Posted 4 years ago

“Fab all arrived safe and well”

Helpful Report

Posted 4 years ago

Thanks Rosemary x

Posted 4 years ago

“Hi. Ordered the ceramic copper Apple & Pear for my wife who absolutely loves them, will definitely be looking at your store again. Price was exceptional and really worth more. Many thanks.”

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Posted 4 years ago

Thank you James x

Posted 4 years ago

“I bought my item as a birthday present for my mum and she loved it! Good service overall”

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Posted 4 years ago

Thank you for the lovely review x

Posted 4 years ago

“Love my boxes :) look amazing in my living room they are such good quality too ♥️ Great customer service will definitely be ordering again soon thanks again xx”

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Posted 4 years ago

Thank you Kate x

Posted 4 years ago

“Very easy process & quick delivery. I love my deffusers . I bought the white leather & chrome & the are gorgeous. Very happy.”

Helpful Report

Posted 4 years ago

Thanks Linda x

Posted 4 years ago

“Absolutely over the moon with my Large Brooke Jar. Fast delivery, amazing, personal customer service! I can’t wait to order more! Can’t recommend this store enough!”

Shabby. 5 star review on 15th October 2020

Helpful Report

Posted 4 years ago

Thank you Lauren x

Posted 4 years ago

“Absolutely stunning vase, I can’t not wait to display this in my beauty room in my salon , thankyou for you quick delivery and kind message love Hailey”

Helpful Report

Posted 4 years ago

Thank you for your lovely review x

Posted 4 years ago

“After searching for a Ginger Jar for many weeks I came across Shabby Store's website. I have never purchased anything from this company before but I am so pleased that I found them. They had just what I was looking for at a really good price. I was kept informed regarding my order and delivery. The item was packed really well and arrived undamaged. I would certainly recommend this company for excellent customer service.”

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Posted 4 years ago

Thank you Jacqueline x

Posted 4 years ago

“Amazing customer service Leah was so helpful the diffuser smells amazing and will probably order many more so I don't run out just wish I could find out who makes the scent it is fabulous !!!”

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Posted 4 years ago

Thank you Belinda x

Posted 4 years ago

“Very pleased with my cream plush blanket. It was delayed but thank you to Leah who was patient with me and kept me up to date with my order. Great service!”

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Posted 4 years ago

Thank you Laura x

Posted 4 years ago

“Absolutely over the moon with my purchase. Item arrived in excellent condition. Highly recommend.”

Helpful Report

Posted 4 years ago

Thank you Kate, great to hear you are happy with the item! x

Posted 4 years ago

“Beautiful furniture store I love it! Fast delivery and items just as they look online!”

Helpful Report

Posted 4 years ago

Thank you for the lovely review x

Posted 4 years ago

“I purchased two gorgeous white wooden boxes which I absolutley love. They now take pride of place in my living room. Now that I have discovered this store I intend to purchase a lot more. Fantastic service from The Shabby Store!”

Helpful Report

Posted 4 years ago

Thank you Angela x

Posted 4 years ago

“Fab service from theshabbystore and I can't reccomend them enough. I had a delivery scheduled back in May during lockdown which arrived on time despite what was happening. I ordered again in May and my item was delayed as apparently some stock was late in delivery due to covid-19, fully understandable (and anyone moaning about this needs to relax a little given whats goingon!) I got my second order end of June and even got a free gift to apologise for the slight delay. Always easy to get hold of and responded to me quickly. Will definately be back for more...oh and their items are stunning too! xxxx”

Helpful Report

Posted 4 years ago

Thank you for the lovely review Mrs Holmes x

Posted 4 years ago

“The dome I purchased was of excellent quality. I would say though that the measurements are a bit misleading as they include the base .”

Helpful Report

Posted 4 years ago

Thank you x

Posted 4 years ago

Shabby. is rated 3.9 based on 1,164 reviews