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minimodelshop.com Reviews

4.8 Rating 1,133 Reviews
96 %
of reviewers recommend minimodelshop.com
4.8
Based on 1,133 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
β€œNice packaging and prompt delivery.”
Helpful Report
Posted 2 years ago
β€œGreat service, I contacted the team and they resolved my issue without any delay or qualms. Fantatstic quality model. Thanks”
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Posted 2 years ago
β€œGood prompt serviceπŸ‘β€
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Posted 2 years ago
β€œPerfect buying experience.”
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Posted 2 years ago
β€œGreat value and excellent service.”
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Posted 2 years ago
β€œIf you deliver what I ordered this review would probably be better.”
Helpful Report
Posted 2 years ago
Hi Thank you for the review, we are sorry to hear that you have had a negative experience. Your order was shipped the day we received it, and orders shipped internationally can sometimes take up to two weeks to arrive. We have noticed on the tracking for your order that delivery was attempted on the 4th of August but there wasn't anyone in to receive it and a note was left by the delivery driver. We will contact you directly to resolve the issue, and for any issues or questions in the future get in touch at mssupport@minimodelshop.com. Customer support is our priority and we will do what we can to help. Thanks
Posted 2 years ago
β€œExcellent service. High-quality model. Since it was a present, I paid extra for a card and wrapping, which were beautifully done.”
Helpful Report
Posted 2 years ago
β€œGreat service. Fast delivery. Model is just as described, perfect for my collection.”
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Posted 2 years ago
β€œVery good and fast service”
Helpful Report
Posted 2 years ago
β€œSuper quick delivery and in perfect condition. Brilliant price aswell. Would definitely buy from again!”
Helpful Report
Posted 2 years ago
β€œExcellent service, prompt delivery, well packaged order, wide range of models.”
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Posted 2 years ago
β€œNice little model”
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Posted 2 years ago
β€œGreat service. Responded immediately to emailed enquiry, item despatched promptly and arrived on time. Item as described and well packaged. Thank you.”
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Posted 2 years ago
β€œGreat customer service!”
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Posted 2 years ago
β€œPrompt reply to my delivery quiery Looks like delay from Royal Mail Backlog. Communication with mini model shop Excellent”
Helpful Report
Posted 2 years ago
β€œLooks good have passed it on for a present.”
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Posted 2 years ago
β€œVery good service”
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Posted 2 years ago
β€œGreat service.”
Helpful Report
Posted 2 years ago
β€œExcellent product and transaction. Quick service and well packaged item.”
Helpful Report
Posted 2 years ago
β€œThank you for the great service. Great Communication and fast delivery.”
Helpful Report
Posted 2 years ago
minimodelshop.com is rated 4.8 based on 1,133 reviews