Millbry Hill Reviews

Name: Millbry Hill
Address: Mount Pleasant Way, Stokesley Business Park, North Yorkshire, Mount Pleasant Way, Stokesley Business Park, North Yorkshire, North Yorkshire
Rating: 4.72

4.7 Rating 4,471 Reviews

93 %

of reviewers recommend Millbry Hill

4.7

Based on 4,471 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

This dog loved his Bonio...lol Millbry Hill Review From Dog

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Millbry Hill 5 star review on 11th February 2025

425

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The order arrived a day earlier than scheduled, and fortrunately the Carrier was able to access the outside door of my block of flats to leave the oder by my flat door. The text message from the Carrier telling me that the order would be coming that day was (it said) sent at 7.26am but I only received it at 10.20am whilst I was already out having not expected it that day. The goods were in good order (only one box of 2 opened so far), but my only complaint (this time but NOT on two previous times) was that it took nearly one hour to complete the process of placing the order for my purchase, which was very frustrating (why I do not know).”

Helpful Report

“Great dog food and fast delivery at a great price, recommended”

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“Great selection of products and an easy website to navigate. Although the delivery cost is sometimes expensive especially when I order dog food.”

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“Excellent Service, Items arrived promptly and well packaged.”

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“Just thought that our cat would love to snuggle up to a little bit of heat. As he only has 3 legs I've put a small step for him to use to get onto the hammock. He's getting used to it but early days as place of choice to snooze. He'll get there I hope. Easy to assemble. Ordered online, came when they said it would.”

Helpful Report

“After searching other websites and find the items I wanted were out of stock, I found Millbry Hill and they my 3 items in stock. Millbry kept me unto to date with delivery times. I am very happy with my purchases. Just what I wanted.”

Helpful Report

“Snelle en correcte levering.”

Helpful Report

“Good service, good price, notified of delivery. Lovely boots.”

Helpful Report

“Great service and communication. I was kept up to-date with my orders progress. I think their products are great, especially their boxes and Tissue paper.”

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“The web site was easy to use and once ordered my item came very quickly. 👍”

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“Ordered a gilet for a Christmas gift, it came by the date stated and was informed of the process till it arrived”

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“Easy to order, delivery quick, kept informed”

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“Easy to order, delivery quick, kept informed”

Helpful Report

“A very prompt service which is backed by a helpful website. Well done.”

Helpful Report

“Helpful and informative on delivery and sourcing.”

Helpful Report

“Second time I have ordered dog food going by the picture and details online only to get a different product with unsuitable flavours. Contacted HQ on getting the order and no-one has had the courtesy to reply so very disappointed.”

Helpful Report

“Good service. Goods well packaged. Royal Mail delivery a nuisance as wouldn’t leave parcel so had to rearrange delivery”