Millbry Hill Reviews

Name: Millbry Hill
Address: Mount Pleasant Way, Stokesley Business Park, North Yorkshire, Mount Pleasant Way, Stokesley Business Park, North Yorkshire, North Yorkshire
Rating: 4.72

4.7 Rating 4,471 Reviews

93 %

of reviewers recommend Millbry Hill

4.7

Based on 4,471 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

This dog loved his Bonio...lol Millbry Hill Review From Dog

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Millbry Hill 5 star review on 11th February 2025

425

Anonymous

Anonymous // 01/01/2019

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“Very happy with the product and the service provided - thank you.”

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“Quick service, good communication and very pretty scarves.”

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“These guys are always very easy to deal with, quick efficient service.”

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“Quick service, good communication and very pretty scarves.”

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“Quick service, good communication and very pretty scarves.”

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“Very pleased with my purchases, excellent delivery and kept informed of delivery date. Items well packaged. Happy customer..”

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“great selection of items reasonable pricing -always a good chance of bagging a bargain. fast and reliable delivery!”

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“Excellent company, first time I have ordered from them, & it won't be the last. Prompt dispatch and kept updated with progress.”

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“Very good service easy purchase will use again thanks”

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“V good service .Thank you 😊”

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“Good service good product and fast delivery”

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“The fleece arrived on time and is a good quality.”

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“Easy to order, speedy to deliver”

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“Ordered 2 items, one turned up. Was told the delivery driver had left it in the depot and would receive the next day. Then received a new order confirmation and delivery date, which means the missing parcel hadn’t been sent out with the first parcel at all, so I was lied to. Had to wait a further three days for second parcel to arrive. Other than that the items were good, fairly priced.”

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Hi Debra, Thank you for taking the time to leave a review. I can confirm 110% that both of your items were dispatched on the same day. As per our conversation with you prior to this review, the couriers are extremely busy, busier than christmas and occasionally they will accidentally leave behind part of a customers consignment due to the sheer volume of parcels that leave through their system. You can see via the tracking on your order that both items were in the system the whole time and its not possible that we had sent this at a later date. We are glad that you received your order finally and we are sorry there was a slight delay on the driver eventually getting the second part to you. Sincere apologies, Millbry Hill

“Great service speedy delivery no complaints.”

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“Easy to order on web site, good choice of products. Reasonable postage charges with quick delivery. Very Happy Customer.”

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“Excellent product range prompt delivery”

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“Thank you great price for my horses new rug easy ordering and prompt delivery, what’s not to like! Great.”

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“The fleece arrived on time and is a good quality.”

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“Easy ordering, quick delivery and well packaged parcel. The headcollar was exactly as shown and very good value. Would definitely recommend.”

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Millbry Hill is rated 4.7 based on 4,471 reviews