Millbry Hill Reviews

Name: Millbry Hill
Address: Mount Pleasant Way, Stokesley Business Park, North Yorkshire, Mount Pleasant Way, Stokesley Business Park, North Yorkshire, North Yorkshire
Rating: 4.72

4.7 Rating 4,471 Reviews

93 %

of reviewers recommend Millbry Hill

4.7

Based on 4,471 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

This dog loved his Bonio...lol Millbry Hill Review From Dog

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Millbry Hill 5 star review on 11th February 2025

425

Anonymous

Anonymous // 01/01/2019

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“love my new purchase. great communication from Millbry Hill. Fast delivery too!”

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“Super fast service. I couldn’t believe how quickly my jacket arrived and it was just perfect.”

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“Would definitely recommend their products arr brilliant and very competitively priced.”

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“Always brilliant company”

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“Very good price and customer service. Highly recommend.”

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“Great value good delivery good service.”

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“Very good, thank you but please do NOT email me again. Kind regards Mrs Thomas”

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“Prompt delivery . Excellent service from beginning to end”

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“Prompt delivery . Excellent service from beginning to end”

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“Sadly I ordered a pair of Brogini boots I ordered regular but received Wide. Apparently I should have checked their product sizing as this particular boot the regular is wide and the wide is xtra wide. Somewhat confusing as invoice and box said regular. I emailed but was told I should have checked. I have since checked and I must say it isn't clear to me. Never mind. They are lovely boots just rather wide. Room for my mobile phone ( trying to look on the bright side lol )”

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“Another perfect transaction! Thank you !”

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“I ordered 8 cat mouse toys for a children’s project so needed 8. After days of hearing nothing about my order I get an email to say only 3 of the 8 were in stock. I then had a 2nd email to say the 3 were being dispatched. I emailed the company back explaining to not send the 3 as I actually needed 8 and with they’re charge of £4.99 postage it makes the product far too expensive when I will have to go else where to purchase the others. Anyway I had no response back from my email , ended up paying over the odds for 3 items which are no good as I didn’t even receive half of what I actually needed. Wouldn’t order from again unfortunately, just over all disappointing”

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“always a pleasure to buy from here they keep me posted if there is problem and when I can expect delivery”

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“Good service”

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“The website was easy to use the price was good but when the items arrived two of the treat buckets were smashed to pieces and the treats were all over the place within the box . Still waiting for refund”

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“My order was apparently dispatched 15 days ago and still has not arrived, I’ve emailed Millbry Hill and had no response! I won’t be using this company again due to their poor customer service 🙁”

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“arrived early, well made and really saving my back.”

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“From start to finish all hassle free arrived on time and was get informed on status of order couldn’t fault the level of service”

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“Products arrived within time scale. Prices a little higher than other retailers but they delivered as promised unlike some other companies”

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“Item as described, fast delivery. Very happy”

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Millbry Hill is rated 4.7 based on 4,471 reviews