Millbry Hill Reviews

Name: Millbry Hill
Address: Mount Pleasant Way, Stokesley Business Park, North Yorkshire, Mount Pleasant Way, Stokesley Business Park, North Yorkshire, North Yorkshire
Rating: 4.72

4.7 Rating 4,471 Reviews

93 %

of reviewers recommend Millbry Hill

4.7

Based on 4,471 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

This dog loved his Bonio...lol Millbry Hill Review From Dog

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Millbry Hill 5 star review on 11th February 2025

425

Anonymous

Anonymous // 01/01/2019

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“Good value for money And quick delivery, shall use again.”

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“Excellent website, easy to order, good quality products at a good competitive price. Fast delivery. Will certainly order again from this company.”

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“Millbry Hill has always delivered, and continues to deliver, and overall excellent service”

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“Excellent service, useful clear website, and exactly what I was looking for at a good price. The tub true is sturdy and well made, and the colour ...purple...is easily found in the garden and cheers me up to use! Thank you.”

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“Excellent website, easy to order, good quality products at a good competitive price. Fast delivery. Will certainly order again from this company.”

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“Prompt, efficient service at market leading rates!”

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“The delivery was on time. And everything g was in excellent condition. Reliable service.”

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“Easy to use website with a great selection of dog jackets. I e-mailed for advice on what might be the best option for our dog and received a reply the next day. I placed an order and received it 4 working days later. Well packaged and the dog jackets are really good. Highly recommended retailer.”

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“I recently bought two bags of chicken food from Millbry Hill. The package arrived badly damaged, and one of the bags had obviously lost quite a lot of its contents. There was a very large hole in one of the bags. I sent photos to the carrier involved. I have now emailed photos of the damage to the package, and an explanation, TWICE to Millbry Hill. They have not responded. They have however sent me two requests to write a review and to rate their service. My rating of Millbry Hill is zero for customer service. I would never recommend them, and will never use them again. Beware of a company which can't be bothered to respond to a genuine complaint.”

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Hello Fiona, Thank you for taking the time to leave a review. Im sorry to see your parcel has been damaged in transit, I can reassure you that we would not send out a damaged parcel to any customer. It will be damaged due to poor handling by the courier. As always, we are more than happy to work with any customer to get a resolution to any issue with their order. We have checked thoroughly through our emails and we only have one email from you. The email you sent on the 26th to highlight this issue. Our customer services team are working through emails as we speak and will be intouch shortly, please note that due to Covid, we are extremely busy and receiving a much higher volume of enquiries. Kind Regards, Millbry Hill

“First purchase went really well”

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“Great prices”

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“I am a regular returning customer to Millbry Hill. I buy horse supplement regularly but have also had other items too. I made the error of buying my horse supplement elsewhere last time I needed it, never again. The well known and supposedly reputable company I used really highlighted how good M.H is, in their lack of efficiency. Millbry Hill always gets it right, excellent range of products, well priced, quick delivery and excellent customer service. Highly recommend.”

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“Always buy our Megazorb from Millbury Hill Great price fast delivery”

Millbry Hill 5 star review on 27th January 2021

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“I fell in love with a Joules top that was out of stock everywhere then eventually found it on Millbry Hill, very pleased with the price, service and delivery. Very happy customer.”

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“Always been very impressed with the brilliant service provided by Millbry Hill and its predecessor Armstrong Richardson, from the early years to my most recent purchase.”

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“Excellent service order dealt with and quickly dispatched really enjoying wearing this lovely coat”

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“My first purchase from Millbry hill and I will certainly use them again. I needed a pair of good quality wellingtons, and Millbry hill had a really good range to choose from. I selected a pair of Ariat boots and I am delighted with my purchase. They are very sturdy and have substantial soles, which make them very comfy to walk in. I liked all the product reviews but and knew that if iIwas not happy with the purchase I could return them and speak to a real person! Excellent service !! Thank you!”

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“Always a quick delivery and helpful staff. Happy returning customer!”

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“Thank you for your prompt delivery of horse feed”

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“Have used this company several times. In fact went back to them deliberately because they’ve provided faultless service previously. Ordering is easy, delivery prompt. Would definitely recommend them.”

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Millbry Hill is rated 4.7 based on 4,471 reviews