Millbry Hill Reviews

Name: Millbry Hill
Address: Mount Pleasant Way, Stokesley Business Park, North Yorkshire, Mount Pleasant Way, Stokesley Business Park, North Yorkshire, North Yorkshire
Rating: 4.72

4.7 Rating 4,471 Reviews

93 %

of reviewers recommend Millbry Hill

4.7

Based on 4,471 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

This dog loved his Bonio...lol Millbry Hill Review From Dog

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Millbry Hill 5 star review on 11th February 2025

425

Anonymous

Anonymous // 01/01/2019

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“Excellent friendly service”

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“use it for my guinea pigs & hamster”

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“Great, always very helpful.”

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“Think they work hard to get orders out .. but I had a batch of alfa a . And was finding brown pebbles ..in my horses feed bowls and in the feed .. they gave me a free bag . But didnt really care that my horse chocked and coliced and that I was worried for my horses”

Helpful Report

Hi Corrine, Thanks for taking your time to leave a review. We are sorry that you found pebbles in the feed bag. As you are aware, we did speak with the manufacturer and we had a free bag sent out to you ASAP. We do not manufacture this, so we had to speak with them to report this to their mill. I cannot see from any of the conversations that you have had with our customer service that your horse has choked or had a bout of colic. I do apologise if this is the case and by all means, we can help you contact the manufacturer further if you wish. Sincere Apologies, Millbry Hill Team

“polite friendly staff”

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“its really bad ..... Customer Service not helpful at all after sale the item to return ... they said something before to i bought the item then i received something different then when i ask them to return they charge me full payment for return item ...”

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Hi Sam, Thanks for taking the time to leave a review. As per our telephone conversation, you received the correct item you had ordered. We have also arranged a full resolution for you. Sadly this review does not reflect the service you have received. Kind Regards, Millbry Hill

“Great feed both rabbits love it”

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“Good rewards programme”

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“Great fast delivery love the rug”

Millbry Hill 5 star review on 28th October 2021

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“Good service !”

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“Rabbits live these treats. Great service”

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“Have used you before a few years ago for equine items. Always prompt, products in very good condition. Big thumb up from me !”

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“very good at getting the product I requested and keep ing me informed when they are able to get more and keep ing it for me”

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“Fabulous service Highly recommended 👍🏻”

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“Just very good service.”

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“Very pleased and the birds like their food”

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“Good product, delivered quickly”

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“Hi It is very good food for pigeons, Thanks a lot”

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“From start to finish all hassle free arrived on time and was get informed on status of order couldn’t fault the level of service”

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“Excellent product but the delivery charges are too high. They could find a cheaper courier.”

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Millbry Hill is rated 4.7 based on 4,471 reviews