Millbry Hill Reviews

Name: Millbry Hill
Address: Mount Pleasant Way, Stokesley Business Park, North Yorkshire, Mount Pleasant Way, Stokesley Business Park, North Yorkshire, North Yorkshire
Rating: 4.72

4.7 Rating 4,471 Reviews

93 %

of reviewers recommend Millbry Hill

4.7

Based on 4,471 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

This dog loved his Bonio...lol Millbry Hill Review From Dog

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Millbry Hill 5 star review on 11th February 2025

425

Anonymous

Anonymous // 01/01/2019

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“My local branch always provide an excellent service. Did click and collect but rang the store as was passing that day, they opened a recently delivered package and found my item to prevent me making a special journey.”

Helpful Report

“Good selection of products, reasonably priced and delivered on time”

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“The Dry animal food bin is of good quality is sturdy and keeps the food fresher. It is not however airtight. The convenience of its design allows for easy storage and can easily hold a 12kg bag of dry dog food. Millbry customer service was ok but lacking in keeping me informed of dispatch issues. After two phone calls to find out why my item had not arrived within the two day express serve window I was inform there were problems transferring my item from another branch to them. I was refunded my P & P and my item arrived a few days later. Packaging was far from good my item was dispatch in a thin cardboard box with now extra internal packaging to protect it from riggers of the parcel delivery network. Over all Millbury's service was fair. Dispatch/delivery poor, customer service fair, and Item good”

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“Excellent service ! Easy transaction and always kept upto date with the progress of my order !! Highly Recommended”

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“Very pleased with my products and prompt delivery”

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“Our very first order of garlic granules took a while to be delivered to us but we have ordered more garlic granules since and have just ordered salt lick holders with excellent service! Easy to order too. Will definitely order more from this company.”

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“quick delivery and easy ordering service and well informed”

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“My first experience of ordering via Millbry Hill & it was great! I ordered wild bird food and feeders, which came really well packaged.”

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“Although more costly than normal pricing for this product I was very relieved to secure an order when all other suppliers were out of stock.”

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“I bought 2 x 12kg bags of Parrot food. The product contains excellent ingredients for both my African grey and blue & gold macaw. Bought at a very reasonable price and delivered well before the estimated delivery date. Many thanks and well done to all at team Millbry hill.”

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“Great pair of Ariat boots. Customer service really helpful. Will shop there again.”

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“Excellent delivery”

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“I’ve returned the dress. It arrived very creased as if it had just been picked up of the floor and pushed into the packaging. Throughly disappointed.”

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“Excellent service, fast delivery and no issues”

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“Easy Web page to order from.Very fast delivery in present situation.”

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“Always pleased with the product BUT regularly get one of my two sacks chewed open obviously by mice, aren't sacks quality controlled?! Sacks tend to smell of mice! Always delivered promptly.”

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“Purchasing not a problem but the website does not show colours well. What I ordered was sort of duck egg and what came was sherwood forest, so sent it back”

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“Great pair of Ariat boots. Customer service really helpful. Will shop there again.”

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“Quick delivery of my order, I was kept up to date with order progress. Very pleased with service I received”

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“Easy to navigate website with clear information about delivery times. Great price for the product as well.”

Helpful Report

Millbry Hill is rated 4.7 based on 4,471 reviews