Millbry Hill Reviews

Name: Millbry Hill
Address: Mount Pleasant Way, Stokesley Business Park, North Yorkshire, Mount Pleasant Way, Stokesley Business Park, North Yorkshire, North Yorkshire
Rating: 4.72

4.7 Rating 4,471 Reviews

93 %

of reviewers recommend Millbry Hill

4.7

Based on 4,471 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

This dog loved his Bonio...lol Millbry Hill Review From Dog

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Millbry Hill 5 star review on 11th February 2025

425

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Staff are lovely can’t do enough to help you, also there the choices of different products are amazing easy to find in store”

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“Just as previously good quality good value good service will be using again”

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“Always good Servuce”

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“Great price and fast delivery, perfect”

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“A very good service”

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“Brilliant service. I ordered a dog coat in the wrong size but had instant return and refund and replacement all within a few days!”

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“I have used Millbry Hill since my dog was 7 months old and see now 7 years old I find the service I receive is constantly excellent and I would and do recommend them all my friends.”

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“Excellent service and very competitive price wise”

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“The details provided on the website about the Rambo dog jacket were plentiful & ensured I selected the correct size for our retriever. Furthermore, the delivery was speedy.”

Millbry Hill 5 star review on 24th October 2020

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“Good service, reasonable prices for delivery”

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“Really easy to order online and staff in the Stokesley shop are always really friendly, approachable and helpful. I found that my order was processed quickly, I was updated that it was in the shop and as always it was easy to collect it - staff are brilliant in Stokesley store.”

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“Fast effecient service”

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“Just as previously good quality good value good service will be using again”

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“Regularly purchase my dog food from Millbry Hill, quick and reliable service.”

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“Very quick prompt service”

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“Easy to order and quick to deliver”

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“I was pleased with the time item took to come but disappointed it wasn’t the right colour that I was after”

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“Very efficient service. The item was as described on the website and competitively priced - love the fabric and fit of the Schoffel shirts. I may be back for more!”

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“Great product and fast delivery”

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“I purchased a faulty set of clippers which I returned. I had a tracking number and knew clippers were with company. No reply for several days. I complained. Fullsome apologies and ass urn that new clippers would be with them last Saturday and sent to me fastest possible thereafter. No further communication, no e-mail to say on way, no email, text or message to update me. They have my money, I have nothing but frustration.”

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Hi June, Thanks for taking the time to leave a review. I can confirm that this has been resolved and you have received a full refund. We apologise for the delay in this, we had been looking to source you a brand new pair. Sincere apologies, Millbry Hill.

Millbry Hill is rated 4.7 based on 4,471 reviews