Millbrooke Estate Agents Reviews

Name: Millbrooke Estate Agents
Address: 271 Mosley Common Road, Boothstown, Manchester
Rating: 4.95

5.0 Rating 230 Reviews

100 %

of reviewers recommend Millbrooke Estate Agents

Company Reviews

Metrics

Info

5.0

Based on 230 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Millbrooke Estate Agents:

Founded by Daryl Hamer and Claire Morgan in 2008, the Millbrooke brand is one of the most respected estate agencies in Manchester.

The industry has grown at an incredible rate over the past 10 years and its now more important than ever to ensure you are placing your property in the hands of a professional team. The benefits of having a successful, knowledgeable and experienced team of professionals looking after you is invaluable.

- We are a refocused concept in the estate agency industry here to shake up the traditional.

- We are creative property people who believe experience is everything.

- We are passionate about unrivalled service and innovation.

- We think outside the box. We are Millbrooke Estate Agents.

Visit Website

Phone:

0161 790 5154

Email:

hello@millbrooke.co

Location:

271 Mosley Common Road, Boothstown
Manchester
M28 1BZ

Millbrooke Estate Agents 5 star review on 12th March 2024

Mr H

Millbrooke Estate Agents 5 star review on 18th November 2022

Suzanne M

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Holly has been fantastic throughout this experience. I have never known someone to make renting a house so easy ! I will 100% be recommending you guys”

Helpful Report

“All staff were very helpful and courteous from the viewing and subsequent guidance for tenants on completing documentation online, which can be a daunting experience! A professional and approachable estate agents.”

Helpful Report

“Daryl & the team at Millbrooke have been so helpful in our first venture as landlords. All the stress was taken away and the guidance and support given has been detailed & informative. We look forward to adding further properties to our portfolio under the watchful eye of the efficient team at Millbrooke.”

Helpful Report

“I would just like to say a massive thank you to Millbrooke Lettings, in particular Holly Jackson. From finding the house to moving in she has been brilliant with everything and so understanding and helpful. And I couldn’t of asked for anyone better to deal with. So I would highly recommend going threw Millbrooke Lettings in finding and sorting your home out because they are all a great team :)”

Helpful Report

“Millbrook lettings are a very professional team Holly guided us through the process and completely took the stress out of letting our property. We highly recommend them and would not use anyone else”

Helpful Report

“Very helpful and kind”

Helpful Report

“Special thanks to Holly and Karen at Millbrooke Estate Agents. They provided us with excellent service during our application process and when we moved in. Highly recommend the real estate agency.”

Helpful Report

“Daryl and team are absolutely awesome. They take all the stress of letting a property off your shoulder. We first dealt with Millbrooke as tennants and now a landlords and on both occasions they've been a pleasure to partner with. We can't sing their praises loudly enough. Thanks Millbrooke!”

Helpful Report

“We are a family property business and have really enjoyed and appreciate the friendly and professional manner that Millbrooke have always operated. In this area we wouldn’t use any other agent and can highly recommend. Kind Regards Phil Brassell Philiain Developments Ltd”

Helpful Report

“Daryl and the team at Millbrooke have gone above and beyond our expectations in everything they have done. Thank you.”

Helpful Report

Thanks so much for your kind review. We look forward to having a long term client relationship with you. Thanks again, The Millbrooke Team.

“We were assisted by Jade & it has been a fantastic journey. She kept us updated in everything She was absolutely brilliant.”

Helpful Report

“Millbrooke have provided a great landlord service providing lots of help and advice along the way. Karen has been a brilliant property manager going above and beyond the normal day to day.”

Helpful Report

Hi Zak, Thanks so much for your great feedback. We have informed Karen who is super pleased and happy about your kind words, as are we. Thanks again and all the best, The Millbrooke Team.

“Great service”

Helpful Report

Thanks so much Janine! All the best, the Millbrooke Team.

“I and my Wife are new landlords, and we have chosen Millbrooke to fully manage our property. I am pleased to say that Daryl and team have provided excellent service in letting our property. They have kept us informed at every stage, and resolved any issues efficiently. The whole process has been very smooth, and I would like to say a big thank you to them.”

Helpful Report

Thanks so much for the kind words! All the best, The Millbrooke Team.

“Millbrooke have let and managed our property for over 4 years and have provided an excellent service. We have got to know the staff and directors and it is so reassuring to know that when we give them a call we will be speaking to someone who knows the property and will act quickly on our requests and keep us updated on any issues. They have always been proactive in their approach and ensure that the property complies with all statutory requirements. They also provide a thorough vetting of prospective tenants.”

Helpful Report

Thanks so much Geoff for the fantastic feedback and comments.

“We own a property that we’ve rented out for two years now. Millbrooke have always fully managed it and they have been brilliant at every hurdle. As we were new to being landlords they’ve be great at advising us at every stage. Daryl (one of the managers) has always gone above and beyond to help! Recently we’ve also had a lot to do with Holly and Jade who have both been great too and really organised. Another manager Claire I have also briefly dealt with over the last few years who has always got things sorted quickly. I would definitely recommend them!”

Helpful Report

Thanks so much for your kind words, great feedback and wonderful review. All the best, The Millbrooke Team.

“The tools that are being used to sign, complete documents are amazing, everything is simple and well fast phased. Karen is the nicest person I've known, a real superstar. What refrains me from giving 5 stars, is the communication between the manager and the landlord. I've been told that my tenancy will be ending soon, and if I would want it extended. I wished to have it extended for 6 months, but got a reply that the pay would increase by 50£ per month. I've responded to the offer that some of the things that are within the apartment, requires money input by the landlord as it being way too worn-out , and nothing has been upgraded since the other tenants left in 2019. I've raised my concerns 3 weeks ago, and did not hear anything so far, I've tried to push for an answer last week, and still nothing, so I am lost and unsure what is happening with the apartment and my tenancy contract. Other than that, really enjoy being part of millbrooke.”

Helpful Report

Hi Tomas, Thank you for the kind words and also important feedback for us to review. We have a great relationship with you and we are sorry to hear of your concerns. We have quickly looked into this for you. I'm afraid you emailed our manager who was on annual leave at the time hence no initial reply. Somehow the out of office reply did not get to you unfortunately. You are always absolutely welcome to call us with any query so we can help you as soon as possible. I'm advised you are now aware about the member of staff being on annual leave which was unfortunate timing. We have now also encouraged you to call the team directly if you have any query. We have also established that unfortunately, the repairs you mention have never been reported to us I'm sorry to say, but I understand this is now explained and the importance of reporting of these repairs has been understood. We can now make progress on this for you. As part of reviewing your query, it may have been a quicker outcome for you to contact us directly. I'm sorry you felt the review platform was the best course of action but we completely understand. Ultimately as long as we get your feedback however it's shared, gives us the chance to help you. We are advised by the team your queries are being tended to. Thanks again Tomas and all the best, The Millbrooke Team.

“Brilliant service from start to finish Friendly staff and very helpfull Karen Edward was fantastic all the way from the first viewing to the day I moved in”

Helpful Report

Thank you so much Steven. This is great to hear and we will be letting Karen Edward know of your review and how proud we are to hear you were so happy with the service. Thanks again and all the best from Millbrooke in your new home!

“Excellent service from start to finish by Daryl and the team. The team were always happy with whatever queries we had, providing phone support, rapid responses to emails and face to face meetings. We would highly recommend and use again in the future!.!”

Helpful Report

Thank you so much Daniel for your wonderful review! Our team are over the moon about your kind words. All the very best, The Millbrooke Team.

“Lovely staff, very dedicated and caring service. We’re over the moon with our new place and have had support from them every step of the way.”

Helpful Report

Thanks so much Alice! It's been a pleasure. All the best, Millbrooke.

Millbrooke Estate Agents is rated 5.0 based on 230 reviews