Milk & Blush Reviews

Name: Milk & Blush
Address: Collingwood Buildings, 38 Collingwood Street, Newcastle Upon Tyne, Newcastle upon Tyne
Rating: 4.17

4.2 Rating 1,010 Reviews

78 %

of reviewers recommend Milk & Blush

Company Reviews

Metrics

Info

4.2

Based on 1,010 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Email:

hello@milkandblush.com

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Milk & Blush 5 star review on 13th October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent customer service, ordered the wrong colour and with a couple of emails they have matched the colour perfectly, thank you.”

Milk & Blush 5 star review on 25th November 2022

Helpful Report

Posted 2 years ago

Hey Jo 👋 Thank you so much for leaving us such a lovely review, it really means the world. We're so happy to hear that you had such a great experience with our fab customer care team and that you're loving your new perfect shade. 💕 Drop us an email over at hello@milkandblush.com to receive your special discount! ✨ Have a beautiful day and Merry Christmas from all of us here at Milk + Blush! 🎄

Posted 2 years ago

“Fantastic customer service!!! My order arrived so quickly and was beautifully packaged and the quality of the hair was amazing!! The shade which arrived wasn’t quite right however Haddie from the customer service team was a superstar, responding really quickly and going above and beyond to help me to order a different shade! A great experience!”

Helpful Report

Posted 2 years ago

Hey there 👋 Thank you so much for leaving us such a glowing review, it really means the world. We're so happy to hear that your M+B experience was so great and that you're loving the quality of your beautiful new hair. 💕 If you haven't already, drop us an email over at hello@milkandblush.com to receive your special discount! ✨ Have a beautiful day and Merry Christmas from all of us here at Milk + Blush! 🎄

Posted 2 years ago

“Brilliant colour match and customer service hair is beautiful quality”

Helpful Report

Posted 2 years ago

Hi Toni! 👋 Thank-you so much for leaving us such a great review, it really means the world. As a huge thanks for supporting us and for being such a top notch MBBabe, pop us an email at hello@milkandblush.com to collect your special discount! ✨ Have a beautiful day! 🎀

Posted 2 years ago

“Hair is Amazing perfect colour match & came less than 24hours of ordering, feel so lightweight.”

Milk & Blush 5 star review on 21st November 2022

Helpful Report

Posted 2 years ago

Hi Stephanie! 👋 Thank-you so much for leaving us such a lovely review, it really means the world. It's great to hear that your shade match was spot on, you look fabulous in your new set! 💕 As a huge thanks for supporting us and for being such a top notch MBBabe, pop us an email at hello@milkandblush.com to collect your special discount! ✨ Have a beautiful day! 🎀

Posted 2 years ago

“Best hair ever. The color was perfect and the hair is silky soft, I will continue to order from here. The delivery was really fast here in Finland, only 3 days, thanks Milk and blush.”

Milk & Blush 5 star review on 16th November 2022

Helpful Report

Posted 2 years ago

Hi Eve! 👋 Thank-you so much for leaving us such a glowing review, it really means the world. It's great to hear that you received your order super quick and the shade match was spot on! 💕 As a huge thanks for supporting us and for being such a top notch MBBabe, pop us an email at hello@milkandblush.com to collect your special discount! ✨ Have a beautiful day! 🎀

Posted 2 years ago

“As always amazing customer service I ordered the wrong shade and before they shipped my order out I asked if it was possible to change the colour & they did it no problem been ordering from milk & blush for many years now & will continue to do so as the quality is amazing”

Helpful Report

Posted 2 years ago

Hi there! 👋 Thank you so much for leaving us such a lovely review, we really appreciate the feedback. We love to hear that you were able to find your perfect shade and that you've been such a loyal customer to us! 💕 As a huge thanks for supporting us and for being such a top-notch MBBabe, please drop us an email at hello@milkandblush.com to collect your special discount! ✨ Have a beautiful day! 🎀

Posted 2 years ago

“I had the human hair ponytail in my basket for weeks because I was worried how it would look and if it would look to fake. I am so happy I paid the money and purchased. It’s easy to put in, looks fab in and very real. It’s perfect for nights out to clip up or if I’m in a rush and I have no time to fully do my hair I clip the pony tail in. I am so happy with the quality and the service I received.”

Helpful Report

Posted 2 years ago

Hi Carly! 👋 Thank you so much for leaving us such a lovely review, it really means the world. It's great to hear that you are super pleased with the quality of our ponytails! 💕 As a huge thanks for supporting us and for being such a top-notch MBBabe, please check your emails to collect your special discount! ✨ Have a beautiful day! 🎀

Posted 2 years ago

“Haddie on customer services is a gem!”

Helpful Report

Posted 2 years ago

Hi there! 👋 Thank you so much for the kind words, it really means the world to us. It's great to hear that you're happy with the service from our team! 💕 As a huge thanks for supporting us and for being such a top notch MBBabe, pop us an email at hello@milkandblush.com to collect your special discount! ✨ Have a wonderful day!

Posted 2 years ago

“Such efficient and friendly customer service.”

Helpful Report

Posted 2 years ago

Hi there! 👋 Thank you so much for the kind words, it really means the world to us. It's great to hear that you're happy with our service! 💕 As a huge thanks for supporting us and for being such a top notch MBBabe, pop us an email at hello@milkandblush.com to collect your special discount! ✨ Have a wonderful day!

Posted 2 years ago

“Amazing, from the shopping, packaging to the product!!”

Helpful Report

Posted 2 years ago

“I have purchased so many hair extensions in the past from the big known brands and the quality of hair and customer service does not compare to what I have gotten with milk + blush. The hair is stunning; the best red head extensions I have ever come across. They are super soft, brilliant quality and absolutely fantastic value for money. And the customer service was brilliant. I got a reply within a few hours, Ollie was so sweet and kind, they really made me feel like I was being taken care of. My mind was instantly put to rest. Thank you so much for making me feel beautiful again and valued as a customer! ❤️✨”

Milk & Blush 5 star review on 6th October 2022

Helpful Report

Posted 2 years ago

Hi Shannon! 👋 Thank you so much for leaving us such a fantastic review, it really means the world to us. It's great to hear that a member of the team was able to assist you throughout your purchase with us and we're so happy to hear how much you love your new hair! 💕 As a huge thanks for supporting us and for being such a top notch MBBabe, pop us an email at hello@milkandblush.com to collect your special discount! ✨ Have a beautiful day! 🎀

Posted 2 years ago

“I ordered 24” natural black clip in extensions from mink + blush! I am absolutely obsessed with the quality of them… I had to email mink + blush multiple times and they were so fast and helpful with getting back in contact too💕”

Helpful Report

Posted 2 years ago

Hi Georgia 👋 Thank-you so much for leaving us such a lovely review, it really means the world. It's great to hear that you are obsessed with our quality and customer service were super quick replying to you! 💕 Check your emails to collect your special discount! ✨ Have a beautiful day! 🎀

Posted 2 years ago

“I’ve ordered loads of extensions from loads of places but these are 10000% the best extensions I’ve bought. The hair is amazing and the clips are strong! Absolutely love love love them thank you💕”

Helpful Report

Posted 2 years ago

Hi Courtenay! 👋 Thank-you so much for leaving us such a lovely review, it really means the world. It's great to hear that you are super pleased with the quality of your hair! 💕 As a huge thanks for supporting us and for being such a top notch MBBabe, pop us an email at hello@milkandblush.com to collect your special discount! ✨ Have a beautiful day! 🎀

Posted 2 years ago

“Great customer service, was having issues with shipping and they took care of it and I still got my order on time. The extensions are so soft and the Cherry red colour is so vivid and amazing. Will be ordering again”

Helpful Report

Posted 2 years ago

Hi Ashley! 👋 Thank-you so much for leaving us such a lovely review, it really means the world. It's great to hear that you had such a great experience with us! 💕 Have a beautiful day! 🎀

Posted 2 years ago

“Amazing company to buy from. Experience start to finish was easy fast and well communicated. My parcel arrived the day after I ordered with updates issued - and the quality of the hair is just phenomenal. Also in love with the packaging. I originally ordered wrong colour this was resolved exchanged and redelivered all in a matter of days with a bank holiday weekend! I will only use milk and blush from now on!”

Helpful Report

Posted 2 years ago

Hi Sarah! 👋 Thank-you so much for leaving us such a lovely review, it really means the world. It's great to hear that you had such a great experience with us! 💕 As a huge thanks for supporting us and for being such a top notch MBBabe, pop us an email at hello@milkandblush.com to collect your special discount! ✨ Have a beautiful day! 🎀

Posted 2 years ago

“Overall I’m extremely happy with the customer care service I received from the milk and blush team! ☺️❤️ before my purchase they were really helpful in assisting me choose a colour then the aftercare questions were outstanding with instant replies! Definitely the most professional pleasant and helpful customer care service I’ve dealt with! 👌❤️ #happycustomer”

Helpful Report

Posted 2 years ago

Hi Stephanie! 👋 Thank you so much for leaving us such a lovely review, it really means the world. We're so glad to hear that your shade is perfect and our team were able to assist with a shade match 💕 Have a beautiful day! 🎀

Posted 2 years ago

“Love my new hair extensions! The colour match was perfect, someone got back to me really quickly and very helpful. Delivery was also very quick!”

Helpful Report

Posted 2 years ago

Hi Anita! 👋 Thank-you so much for leaving us such a kind review, it's really appreciated by the team here at Milk + Blush. It's great to hear that your new shade is perfect and arrived with you in good time! 💕 As a huge thanks for supporting us and for being such a top notch MBBabe, pop us an email at hello@milkandblush.com to collect your special discount! ✨ Have a beautiful day! 🎀

Posted 2 years ago

“I had an issue with my delivery not arriving so I contacted customer service via email. I spoke to Haddie who was amazing and explained the reasons for they delay and refunded my next day delivery fee (as it was going to arrive 3 days later then expected) without me even asking! Good display of great customer service.”

Helpful Report

Posted 2 years ago

Hi Charlotte! 👋 Thank-you so much for leaving us such a glowing review, it really means the world. It's great to hear that you've received such great service from our team! 💕 As a huge thanks for supporting us and for being such a top notch MBBabe, pop us an email at hello@milkandblush.com to collect your special discount! ✨ Have a beautiful day! 🎀

Posted 2 years ago

“These are the best extensions I have ever tried and I’ve tried lots of different brands. They’re so silky and the pricing is fabulous! This is my second time purchasing. I have the full set of clip ins and recently purchased the tapes. Do not hesitate to order from this company. Their customer service is fab too!”

Helpful Report

Posted 2 years ago

Hi Janine! 👋 Thank you so much for leaving us such a great review, it really means the world to us. We can't wait for you to start trying out different styles with your new tapes! 💞 We hope you spend your gift from us on something extra special! 🌞 Have a beautiful day! 🎀

Posted 2 years ago

“I love ❤️ milk and blush , the staff are so helpful! The hair is amazing, my favorite is the quad weft a thick strip of real hair on four clips . Quick and easy to apply 💜hope this helps others”

Milk & Blush 5 star review on 24th August 2022

Helpful Report

Posted 2 years ago

Hi Janine! 👋 Thank you so much for leaving us such a great review, it really means the world to us. We LOVE that you're loving your Quad Weft so much! 😍 As a huge thanks for supporting us and for being such a top notch MBBabe, pop us an email at hello@milkandblush.com to collect your special discount! ✨ Have a beautiful day! 🎀

Posted 2 years ago

Milk & Blush is rated 4.2 based on 1,010 reviews