Milk & Blush Reviews

Name: Milk & Blush
Address: Collingwood Buildings, 38 Collingwood Street, Newcastle Upon Tyne, Newcastle upon Tyne
Rating: 4.16

4.2 Rating 1,026 Reviews

78 %

of reviewers recommend Milk & Blush

Company Reviews

Metrics

Info

4.2

Based on 1,026 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Email:

hello@milkandblush.com

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Milk & Blush 5 star review on 13th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely the best extensions Iv ever invested in. I own about 6 pairs of them right now and I swear my them. I wear extensions everyday, and these are the only ones that will actually last along time before they start getting thin. Absolutely love. But I will only buy the entire head of them, Iv purchased the side weft alone and I wasn't very impressed it didn't have as much as my original ones.”

Helpful Report

Posted 9 years ago

Hey Jessica, thank you for taking the time to give us your feedback : ) It's great to hear that you love Milk + Blush extensions and they're the best you've ever bought. We do always recommend our customers to opt for Full Head Sets for a natural, flawless finish : ) be sure to tag us on instagram @milkandblush so we can see your luscious locks : ) xoxo

Posted 8 years ago

“I love your hair extensions, I would most definitely buy again! They lasted a really long time, I curled, straightened and wash my set many times and they held up very nicely. The next time I consider hair extensions dirty looks is on the top of my list!”

Helpful Report

Posted 9 years ago

Hey Amanda - thank you for your lovely feedback : ) It's great that Milk + Blush extensions lasted such a long time for you and that we'll be top of the list for your next purchase - be sure to check out our new Extra Thick Quad Weft Set for super thick and voluminous hair : ) xoxo

Posted 8 years ago

“I have made several dirty looks purchases and I have always been extremely pleased with my extensions. They hold up, look great, and are very easy to style. I will continue to purchase dirty looks extensions in the future.”

Helpful Report

Posted 9 years ago

Hey Kristin, thank you for your feedback : ) It's great to hear you love Milk + Blush extensions as much as we do - be sure to tag us on instagram @milkandblush so that we can check out your dreamy tresses : ) xoxo

Posted 8 years ago

“Hey guys. I ordered hair extensions from your company. When they arrived, they were the perfect match to my hair but unfortunately they were definitely not 18 inches! Obviously I had opened the extensions and tried them, so I couldn't return them. It has put me off ordering in the future. Courtney.”

Helpful Report

Posted 9 years ago

Hey Courtney, Have you emailed the team? If you email them on info@dirtylooks.com they will see what they can do to help :) The extensions are 16-18" so this does mean that sometimes they can be a little under 18" - But let us see what we can do to fix the issue :) Glad the extensions are a good match :) xoxo

Posted 9 years ago

“I got the 12-14inch HK Extensions in the colour paparazzi and absolutely love them. They match my hair perfectly and don't feel heavy when clipped in. I would recommend these extensions and I will definitely be buying more in the future.”

Helpful Report

Posted 9 years ago

Hey Sarah, thank you for taking the time to give us your feedback : ) We're so pleased you love Milk + Blush extensions and that you found the perfect match with us : ) next time you visit our website, be sure to check out our new Extra Thick Quad Weft Set for super thick locks xoxo

Posted 8 years ago

“I was so impressed with this hair, I loved everything about it and the color matches perfectly and it is so thick! By far my favourite hair extensions ever :)”

Helpful Report

Posted 9 years ago

Hey there, thank you for your feedback : ) We're so pleased you were impressed with your Milk + Blush hair extensions and that you found the perfect match : ) Be sure to tag us on instagram @milkandblush so we can swoon over your dreamy tresses xoxo

Posted 8 years ago

“I ordered the wrong colour match and they made the exchange very quick and easy. Great customer service. Great quality extensions.”

Helpful Report

Posted 9 years ago

Hey Fay, thanks for taking the time to give us your feedback : ) It's great to hear you love the quality of Milk + Blush extensions and that our Customer Care Team were able to help you out with finding the perfect shade match - we're always more than happy help : ) xoxo

Posted 8 years ago

“Lovely thick hair, I love them!! Amazing”

Helpful Report

Posted 9 years ago

Hey Billie - thanks for giving us your feedback : ) We're so glad you love the thickness of Milk + Blush extensions as much as we do - have you checked out our new Extra Thick Quad Weft Set for even more thickness and volume? : ) xoxo

Posted 8 years ago

“Quality of the hair is amazing, however the colour paparazzi highlights is very yellow and needs some toning! I decided to dye them myself and I wouldn't say it damaged the hair any!”

Helpful Report

Posted 9 years ago

Hey Sophie - thank you for taking the time to tell us about your experience with us. Please bear in mind that due to the nature of the product, shades can vary from batch to batch however we do offer a shade matching service to help you find the perfect shade : ) Nevertheless, I'm glad you were able to dye these for a perfect match : ) xoxo

Posted 8 years ago

“Item did not turn up. After a month I finally received a refund but communication was very poor and never got an apology. Can't comment on the product as I never received it but won't be using from a customer service point of view.”

Helpful Report

Posted 9 years ago

Hi Esme We're really sorry to hear you're unhappy with the service we provided. We'd like to hear more from you about this.. Could you email the team on hello@milkandblush.com. We hope to hear from you soon :)

Posted 8 years ago

“Love love looooove my full head HK 14" extensions! They arrived super quickly and in adorable packaging. I've dyed them already more than once, and they're still in superb condition, as expected. Gorgeous.”

Helpful Report

Posted 9 years ago

Hey Josie - thank you for taking the time to give us your lovely feedback : ) We're so pleased you love your Milk + Blush extensions including the beaut packaging. It's great to hear they've kept their great quality for you too : ) be sure to tag us on instagram @milkandblush so we can check out your dreamy tresses xoxo

Posted 8 years ago

“Great help when looking for a colour match with quick replies and fantastic quality hair!!”

Helpful Report

Posted 9 years ago

Hey Emma - thank you for your feedback : ) We're so pleased we were able to help you out with a shade match and that you love the quality of your Milk + Blush extensions as much as we do : ) be sure to tag us on instagram @milkandblush so we can swoon over your luscious locks xoxo

Posted 8 years ago

“I've had these extensions for a good month now and have washed them once. The quality of the hair is absolutely amazing and is the best quality hair I've ever had with extensions - and I've had many sets. There's hardly any shedding but I bought a brush that was specifically for extensions, so that has probably helped out. They hardly tangle and curl/straighten really well! I am super pleased with these extensions and will definitely be buying another set when this one starts to run out of life. Thank you Dirty Looks!”

Helpful Report

Posted 9 years ago

Hey Emily, thank you for taking the time to give us your feedback - it really does mean a lot to us : ) We're so pleased you love the quality of your Milk + Blush extensions and that you can easily style these to suit your look : ) Shedding is a completely normal scenario for clip in hair extensions. Usually when hair extensions are first used this is noticed and its normal to receive some hair fallout during the lifespan of the clip in extensions. It's an expected occurrence and really is nothing to worry about. Fortunately there is a very easy way to reduce the amount of hair loss. You can put clear nail varnish on each corner of the extensions, this will seal the corners which are most prone to shedding and dramatically reduce the amount of hair which sheds. : ) xoxo

Posted 8 years ago

“Fab extensions! I've bought many but these are far superior. The quad weft is great for extra thickness & length, really comfortable clips too. Super quick delivery also, will definitely buy again! : )”

Helpful Report

Posted 9 years ago

Hey Kristina, thanks for your feedback : ) It's great to hear you find Milk + Blush extensions the best you've tried and that our Quad Weft gives you that extra volume. We're so pleased you found our delivery super quick too - we really do pride ourselves on this : ) be sure to check out our new Special Edition Extra Thick Quad Weft Set when you're next browsing our site, this gives even more luscious thickness and volume xoxo

Posted 8 years ago

“Extremely diss appointed with service from dirty looks !!!!! Waited for over two weeks for delivery and still no sign of it ever coming such a shame ! Not sure why it couldn't be resolved and posted to me as promised ! I hope refunding me my money won't cause me further dissappointment but judging on service so far my expectations on this matter are extremely poor ! ????”

Helpful Report

Posted 9 years ago

Hey there, firstly let me thank you for giving us your feedback of your experience with us. We usually known for super easy and fast service and we regret that on this occasion this was not delivered for you. I've looked through our correspondence and I can't see any emails from yourself about the delivery delay. We do always encourage customers to contact us if they have any problems and we will do our best to look into this for them. If you'd like us to assist you further on this matter, please don't hesitate to contact us on hello@milkandblush.com xoxo

Posted 8 years ago

“I purchased the ombre shade clip in hair extentions which were quad wefted. They are very good quality and would recommend them to all my friends .”

Helpful Report

Posted 9 years ago

Hey Emma, thank you for your lovely comments : ) We're so glad you love the quality of Milk + Blush extensions as much as we do - be sure to tag us on instagram @milkandblush so we can check out those ombre locks xoxo

Posted 8 years ago

“Quick delivery, really nice extensions.. were a bit too dark for my hair, which is a shame. but feel really good quality and rather thick.”

Helpful Report

Posted 9 years ago

Hey Lauren, thank you for giving us your feedback : ) We're really pleased you liked the quality and thickness of our extensions and that you experienced super quick delivery : ) I'm sorry to hear you found your shade slightly too dark. I've looked through our correspondence and can see that we organised an exchange for you so hopefully you found a perfect match in the end : ) xoxo

Posted 8 years ago

“Very. very poor service and website. Colours are not as shown and when sending it back for a refund they stop replying or keep sending the same message over and over. Also BE AWARE there is no phone number anywhere for them and that sys a lot about a company that doesn't want its customers to call! Be careful and try to check other websites before you buy the wrong colour as you will never get your money back.”

Helpful Report

Posted 9 years ago

Hi Stefanie. We're really sorry you're unhappy with the response from the team. Are you able to drop us another email at hello@milkandblush.com so we can look into this again for you? As for a contact number, we have found that dealing with customer queries via email is more effective as there is no need to worry about a difference in time zones. We aim to answer all emails within 24 hours :)

Posted 8 years ago

“I can't rate them as I still haven't recieved them after ordering on the 13th may”

Helpful Report

Posted 9 years ago

Hey Lisa. This sounds unusual.. Can you email the team about this so we can look into it for you? hello@milkandblush.com

Posted 8 years ago

“Hair extensions were perfect. Very good quality. Colour was slightly lighter than I expected but I should have got a sample first.”

Helpful Report

Posted 9 years ago

Hey Mandy, thanks for taking the time to give us your feedback : ) We're so pleased you loved the quality of your Milk + Blush extensions : ) Just so you know, all of our Full Head Sets now come with a Look at Me Weft so you can test the shade against your hair without voiding the return to help you find that perfect match : ) xoxo

Posted 8 years ago

Milk & Blush is rated 4.2 based on 1,026 reviews