Milk & Blush Reviews

Name: Milk & Blush
Address: Collingwood Buildings, 38 Collingwood Street, Newcastle Upon Tyne, Newcastle upon Tyne
Rating: 4.17

4.2 Rating 1,005 Reviews

78 %

of reviewers recommend Milk & Blush

Company Reviews

Metrics

Info

4.2

Based on 1,005 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Email:

hello@milkandblush.com

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Milk & Blush 5 star review on 13th October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I took a chance with milk + blush after always buying my hair extensions from another brand. I will never be going anywhere else now, these are the best extensions I’ve ever bought! They’re so thick and blend incredibly well with my hair, no one ever knows I have them in! Delivery is so quick and so easy to match my colour! I can’t thank you enough I LOVE!!!!”

Helpful Report

Posted 7 months ago

Hi Harriet 👋 Thank-you so much for leaving us such a lovely review! We're thrilled to hear that you're now a M + B lover! As a small team, we really appreciate you sharing your feedback. We look forward to assisting you with your next order. Pop us an email at hello@milkandblush.com to collect a special treat! ✨ We're so glad you love your extensions and we love having you as a customer! Have a beautiful day. 🎀

Posted 7 months ago

“Amazing amazing amazing!! I am a stylist and salon owner and have wanted to try these for some time. Wow! Very impressed with the quality of these. Ran into a little hump with my original order but customer service (Ellie) was quick to fix the issue and make things right. I look forward to using these for clients (and myself :D) Thank you! x”

Helpful Report

Posted 7 months ago

Hi there 👋 Thank-you so much for leaving us such a lovely review! It's great to hear that you're happy with your purchase after wanting to try Milk + Blush for some time! 🥰 As a small team, we really appreciate you sharing your feedback. We look forward to assisting you with your next order. Pop us an email at hello@milkandblush.com to collect a special treat! ✨ We're so glad you love your extensions and we love having you as a customer! Have a beautiful day. 🎀

Posted 7 months ago

“So I asked them for a refund for the terrible quality extensions they sent out. They told me to send the product back they gonna do a “ thorough examination and perform some in-house tests”. I told them that I am not comfortable sendig it to them and waiting for them to refund me, since I found so many reviews here saying that after they sent back their extensions, they got told that it was their fault that the hair looked like that and they ended up never receiving a refund. They did not come back to me after that reply. I would advice everyone who has some time to report this website at NCSC.go.uk . What they are doing is a scam. They promise professional, luxury 100% remy hair extensions and they send out the lowest quality hair which is either a mix of synthetic hair and real hair or it was excessively silicone processed which completely ruind the hair. That is false advertising and since they are refusing to send refunds it is potential scam too.”

Helpful Report

Posted 7 months ago

“Terrible extensions don’t waste your money!! Ordered some tapeins, I never had extensions this bad in my life. It tangles like crazy and gets matted. It’s disgusting that they charged me £275 and I only wore the extensions for 2 weeks because it got so bad… ( it was literally a nightmare) It was actually painful wearing them and while I was trying to detangle it I pulled out 3 pices in that 2 weeks, that pulled my actual hair out from the root. Honestly I’m pretty sure it had synthetic hair mixed in with real hair which is false advertising, since on the website it said it’s 100% remy hair. I sent an email about my horrible experience to costumer service, they were not helpful at all and sent me a form to fill out, which just shows how many complaines they get similar to mine…. I will keep posting my reviews though until the case is closed so everyone can see what to expect from this website….”

Helpful Report

Posted 7 months ago

Hey there, Thank you for taking your time to leave us feedback. I'm so sorry to hear your recent order was not as you expected. Please get in touch with our team at hello@milkandblush.com who would will be happy to assist you further with this and come to a resolution together 🤍 Best wishes, M+B ✨

Posted 6 months ago

“Following some health issues a few years ago I lost a lot of my hair and it is now extremely thin and doesn’t grow to a certain point, I started wearing hair extensions and have tried many different brands (including some very well known expensive ones) before I tried milk and blush. By far milk and blush is the best hair I’ve ever used! The sets last and look good as new for months and months!! Such good value for money!! Will be my go to forever!!”

Helpful Report

Posted 7 months ago

Hi Lois👋 Thank-you so much for leaving us such a lovely review! We're so glad that our extensions have offered you some extra volume and confidence! 💛 As a small team, we really appreciate you sharing your feedback. We look forward to assisting you with your next order. Pop us an email at hello@milkandblush.com to collect a special treat! ✨ We're so glad you love your extensions and we love having you as a customer! Have a beautiful day. 🎀

Posted 7 months ago

“I purchased thr LA blonde clip ins for my daughter who has recently lightened her hair. She loves them! So natural looking, thick and long, exactly what she loves! Customer service was also very efficient. Thanks guys!”

Helpful Report

Posted 7 months ago

Hi Ciara👋 Thank-you so much for leaving us such a lovely review! We're so glad that you're happy with our customer service, and that your daughter is loving the new extensions! 💛 As a small team, we really appreciate you sharing your feedback. We look forward to assisting you with your next order. Pop us an email at hello@milkandblush.com to collect a special treat! ✨ We're so glad you love your extensions and we love having you as a customer! Have a beautiful day. 🎀

Posted 7 months ago

“Well what can I say… amazing! I was meant to be getting nano ring extensions, but my hair was not strong enough (post pregnancy). I was very upset, as my hair is so thin, and just keeps falling out it seems. I decided I needed something, so I researched some company’s, but this one stood out to me more than any other. I was worried about the colour match, but I didn’t need to. They arrived today, and I’m so excited to start wearing them and feel more confident in myself!”

Helpful Report

Posted 7 months ago

Hi Emma👋 Thank-you so much for leaving us such a lovely review! We're absolutely thrilled that our products have helped you gain more confidence! 💛 As a small team, we really appreciate you sharing your feedback. We look forward to assisting you with your next order. Pop us an email at hello@milkandblush.com to collect a special treat! ✨ We're so glad you love your extensions and we love having you as a customer! Have a beautiful day. 🎀

Posted 7 months ago

“Bought these for my wedding and couldn’t have asked for better! I used the shade match and the colour was perfect! They came really quickly and were lovely quality! I got so many compliments on my hair”

Helpful Report

Posted 7 months ago

Hi there 👋 Thank-you so much for leaving us such a lovely review! We're so glad to see that you received a perfect match for your special day! 💍 As a small team, we really appreciate you sharing your feedback. We look forward to assisting you with your next order. Pop us an email at hello@milkandblush.com to collect a special treat! ✨ We're so glad you love your extensions and we love having you as a customer! Have a beautiful day. 🎀

Posted 7 months ago

“DO NOT ORDER FROM THIS COMPANY! These are the worst tape in hair extensions I have ever used, after one wash they were matted and like horse hair, I cant wear these extensions down without them turning into dreadlocks - I usually order from Viola which are great I wish I’d stuck with them. Don’t waste your money!!”

Helpful Report

Posted 7 months ago

“The chocolate colour advertised is not warm in any way, and these extensions for some reason don’t take hair colour well, so unfortunately I payed a lot of money for nothing. When initially arrived the hair is soft and good quality.”

Helpful Report

Posted 7 months ago

“I ordered 6 bags of ultra slim tape ins in the colors Rooted Ombré Bronde and Rooted Light Brown in 22 inches. I was very excited about trying these tapes. When they arrived they were super silky soft however they were on the thinner side than other brands that I have tried. The color was gorgeous and the perfect blend for me. They were perfect for about one month. I am a liscenced cosmetologist and use the best products that I have used with every other brand. The hair is very thin and fragile, tangles very very badly having to brush the hair out every 30 minutes. Very disappointing having to throw these out after only two months and spending of $500. I do not recommend buying from this brand.”

Helpful Report

Posted 7 months ago

“After receiving my extensions there were all uneven like someone has woe. Then and been cut, I hit in contact to send them back and they wouldn’t give me a refund, I no when hair has been cut wrong as I’m a hairdresser and I can’t wear them tgis is the first time I’ve had this problem with hair extensions ever! Not a happy first time costumer and will be taken my costume somewere else”

Helpful Report

Posted 7 months ago

“I’m really disappointed with these extensions. I wore them once and they’re already starting to fall apart 😐 The hair I received is poor quality and full of split ends. I ordered brown with blonde highlights and the “blonde” is actually just grey hair. I’m also disappointed with the length, they aren’t full and thick as advertised, the hair is very choppy and layered. Half of the strands have a rough weird texture and don’t even look like human hair. They tangle super easily and so much hair falls out when I try to comb through them. Save your money & go somewhere else.”

Helpful Report

Posted 7 months ago

“I have been ordering from this company for years, and have never had a bad experience once. It’s the only hair extensions company I will trust. Beautiful extensions, that are great quality every time.”

Helpful Report

Posted 7 months ago

Hi there 👋 Thank-you so much for leaving us such a lovely review! It's great to hear that you've never had a bad experience with our extensions over the years, we really appreciate your customer loyalty! As a small team, we really appreciate you sharing your feedback. We look forward to assisting you with your next order. Pop us an email at hello@milkandblush.com to collect a special treat! ✨ We're so glad you love your extensions and we love having you as a customer! Have a beautiful day. 🎀

Posted 7 months ago

“I ‘m a new customer to milk+blush and ordered my 12inch clip in extensions 2days ago and they have already arrived!! I did the colour matching service. The colour they said was not what I would have chosen at all, and when I open the box I thought oh no this isn’t going to match but when I’ve put them in they are a perfect match!! You can tell the hair is human hair and it’s great quality. Definitely worth the money. The only thing I would like to improve the service if for more options in the 12ish as I don’t like my extensions too long and have really thick hair so would have bought an extra single quad weft if they had it in a 12 inch also a pony tail. Overall brilliant service and quality though. I don’t usually leave feedback but felt I should for this company”

Helpful Report

Posted 7 months ago

Hi Suze👋 Thank-you so much for leaving us such a lovely review! We're so pleased to hear that you're happy with your purchase and our service! As a small team, we really appreciate you sharing your feedback. We look forward to assisting you with your next order. Pop us an email at hello@milkandblush.com to collect a special treat! ✨ We're so glad you love your extensions and we love having you as a customer! Have a beautiful day. 🎀

Posted 7 months ago

“These clip in extensions are WORTH IT! I needed the perfect shade of ruby red extension; the color and quality of these were exactly what I was looking for! I am keeping these extensions or as long as possibly can.”

Helpful Report

Posted 7 months ago

Hi there 👋 Thank-you so much for leaving us such a lovely review! We're delighted to hear that you're happy with your purchase! As a small team, we really appreciate you sharing your feedback. We look forward to assisting you with your next order. Pop us an email at hello@milkandblush.com to collect a special treat! ✨ We're so glad you love your extensions and we love having you as a customer! Have a beautiful day. 🎀

Posted 7 months ago

“I bought the seamless 16” deluxe clip in hair extensions for my wedding day and these were perfect. They were beautiful and thick and blended perfectly. The colour match was so incredible, you would have never have guessed that I had extensions in on the day.”

Helpful Report

Posted 7 months ago

Hi Charlotte👋 Thank-you so much for leaving us such a lovely review! It's wonderful to hear that you enjoyed your extensions on your big day. 💍 As a small team, we really appreciate you sharing your feedback. We look forward to assisting you with your next order. Pop us an email at hello@milkandblush.com to collect a special treat! ✨ We're so glad you love your extensions and we love having you as a customer! Have a beautiful day. 🎀

Posted 7 months ago

“I ordered hair which looked nothing like the video preview...with this in min I cautiously orded only the extentions second time to ensure it was what I was looking for and when I asked for the pony to be bought at the same price before the increase I was told categorically no...had the colour been what I expected I would have kept both but it wasnt”

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Posted 7 months ago

“This is my 3rd time purchasing from milk + blush. Never had a problem with any of the extensions and can honestly say they are the best brand I’ve tried. ⭐️⭐️⭐️⭐️⭐️ Thank you Milk + Blush!!!”

Helpful Report

Posted 7 months ago

Hi there 👋 Thank-you so much for leaving us such a lovely review! As a small team, we really appreciate you sharing your feedback. We look forward to assisting you with your next order. Pop us an email at hello@milkandblush.com to collect a special treat! ✨ We're so glad you love your extensions and we love having you as a customer! Have a beautiful day. 🎀

Posted 7 months ago

“I have been trying to find a good supplier for my business & milk + blush has met every standard I have in regards to 100% luxury hair. The hair is slavic which is the most luxurious type of hair to work with. Thank you so much for helping me take my career to the next level ⭐️⭐️⭐️⭐️⭐️ 5 star ✨ What a dream come true honestly Xoxo”

Helpful Report

Posted 8 months ago

Hi Marla 👋 Thank-you so much for leaving us such a lovely review! As a small team, we really appreciate you sharing your feedback. We look forward to assisting you with your next order. Pop us an email at hello@milkandblush.com to collect a special treat! ✨ We're so glad you love your extensions and we love having you as a customer! Have a beautiful day. 🎀

Posted 8 months ago

Milk & Blush is rated 4.2 based on 1,005 reviews