Milk & Blush Reviews

Name: Milk & Blush
Address: Collingwood Buildings, 38 Collingwood Street, Newcastle Upon Tyne, Newcastle upon Tyne
Rating: 4.17

4.2 Rating 1,010 Reviews

78 %

of reviewers recommend Milk & Blush

Company Reviews

Metrics

Info

4.2

Based on 1,010 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Email:

hello@milkandblush.com

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Milk & Blush 5 star review on 13th October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Recieved my tape ins they are full of split ends and broken bits”

Helpful Report

Posted 7 months ago

“Wow, from the service I was provided, the packaging everything came in and the quality of the product, I am beyond impressed. Started off with requesting a colour match. The quick response I received, to the care and detail that went it to ensuring the match was perfect was exceptional. I was expecting to have to do something to these extensions to blend with my hair but there is actually no need to. The packaging is so cute and the amount of hair you get for the money is crazy. The quality is so great and I'm absolutely in love. All round amazing and highly recommend!!!!!”

Helpful Report

Posted 7 months ago

Hi Danielle👋 Thank-you so much for your review! We're so happy you are pleased with our services and the quality of our products! As a small team, we really appreciate you sharing your feedback. We look forward to assisting you with your next order. Send us over an email at hello@milkandblush.com to collect your special discount! ✨ Have a beautiful day🤍

Posted 5 months ago

“I bought the filler extensions, and I'm pretty disappointed in them. For the amount of money I paid, to get two stringy thin extensions. These are so hard to cover up too, no matter what I do, the track keeps showing. I wish they were more seamless. Overall I would not recommend these, unfortunately”

Helpful Report

Posted 7 months ago

Hey Kendra, Thank you for taking your time to leave us feedback. I'm so sorry to hear your recent order was not as you expected. Our Micro Fillers are designed to fill in problem areas and not necessarily to add a large amount of volume 🤍 Please pop our team an email at hello@milkandblush.com who would be happy to look into this for you. Best wishes, M+B ✨

Posted 7 months ago

“Have previously got milk + Blush clip ins and the quality was amazing, so thought I’d order their nano bonds as I expected the same quality however for the price of paying over £500 the quality is awful they were okay for the first 2 weeks. They shed like crazy, are always matted and knotted no matter how much you brush them and are all dry and frizzy! I know how to look after extensions as I have worn extensions for over 3 years now and all my previous sets have lasted me a year + I just decided to switch from tapes to Nanos. Don’t waste your money as this is the worst quality hair I have ever had.”

Helpful Report

Posted 7 months ago

Hey Ella, Thank you for taking your time to leave us feedback. I'm so sorry to hear your recent order was not as you expected. Please get in touch with our team at hello@milkandblush.com who would will be happy to investigate this further and come to a resolution together 🤍 Best wishes, M+B ✨

Posted 7 months ago

“I had messaged when I purchased my tape in extensions with some concerns after reading some reviews. I was assured that the extensions were top quality and I had nothing to be concerned about. Unfortunately I have not found that to be true. I have tried many brand over the years as I have worn tape in extensions for about 8-10 years now. These are among some of the worst I have tried. The positive is, I do love the invisible tape where it’s not a shiny tab at the top but actual hair coming out so they are much less noticeable. The negatives are that they get matted up constantly. I have had them moved up once so I have worn them for approximately 10-12 weeks. I have had extensions last me 9 months as I do know how to properly care for them especially with my hair being so blonde, I take extra care to keep my extensions and natural hair healthy. No matter what I do these stay matted very badly. I will be having to have them removed this week as they are totally unmanageable at this point which should not be happening given their age. The next thing is the shedding and breaking off. I have to brush them constantly because of the matting and there is so much shedding and breakage it’s everywhere. My entire floorboard of my car is broken blonde hairs which is definitely the extensions and not my hair. I am very dissatisfied with these extensions and had really hoped to love them. I feel like a refund of the money I paid is due to me given the quality and short life span of these extensions or a replacement of them as maybe I just got a bad batch? Surely this was a bad batch and not the normal that your company is selling because these truly have been awful. They were ok for about the first 2-3 weeks and they have been a battle ever since and progressively got worse to the point of removal now. Please let me know how we can rectify this as I don’t want to have a negative experience with your company but at this point I could never recommend these to anyone.”

Helpful Report

Posted 7 months ago

Hey Summer, Thank you for taking your time to leave us feedback. I'm so sorry to hear your recent order was not as you expected. Our team is actively investigating this for you, and we hope to meet your expectations🤍 Best wishes, M+B ✨

Posted 7 months ago

“The extensions are packaged lovely. They are great fit in your hair nicely and very discreet clips very pleased with my purchase”

Helpful Report

Posted 8 months ago

“I have been using milk + blush for a long time and have always loved the products, however this last set has to be by far the worst I have received, which makes me extremely sad. The stitching is absolutely terrible and I’m not sure how long they will last and to say that the price has increased I’m confused as to why I am paying more for a less quality product.”

Helpful Report

Posted 8 months ago

Hey Rebecca, Thank you for taking your time to leave us feedback. I'm so sorry to hear your recent order was not as you expected. Please get in touch with our team at hello@milkandblush.com who would will be happy to investigate this further and come to a resolution together 🤍 Best wishes, M+B ✨

Posted 7 months ago

“I took a chance with milk + blush after always buying my hair extensions from another brand. I will never be going anywhere else now, these are the best extensions I’ve ever bought! They’re so thick and blend incredibly well with my hair, no one ever knows I have them in! Delivery is so quick and so easy to match my colour! I can’t thank you enough I LOVE!!!!”

Helpful Report

Posted 8 months ago

Hi Harriet 👋 Thank-you so much for leaving us such a lovely review! We're thrilled to hear that you're now a M + B lover! As a small team, we really appreciate you sharing your feedback. We look forward to assisting you with your next order. Pop us an email at hello@milkandblush.com to collect a special treat! ✨ We're so glad you love your extensions and we love having you as a customer! Have a beautiful day. 🎀

Posted 8 months ago

“Amazing amazing amazing!! I am a stylist and salon owner and have wanted to try these for some time. Wow! Very impressed with the quality of these. Ran into a little hump with my original order but customer service (Ellie) was quick to fix the issue and make things right. I look forward to using these for clients (and myself :D) Thank you! x”

Helpful Report

Posted 8 months ago

Hi there 👋 Thank-you so much for leaving us such a lovely review! It's great to hear that you're happy with your purchase after wanting to try Milk + Blush for some time! 🥰 As a small team, we really appreciate you sharing your feedback. We look forward to assisting you with your next order. Pop us an email at hello@milkandblush.com to collect a special treat! ✨ We're so glad you love your extensions and we love having you as a customer! Have a beautiful day. 🎀

Posted 8 months ago

“So I asked them for a refund for the terrible quality extensions they sent out. They told me to send the product back they gonna do a “ thorough examination and perform some in-house tests”. I told them that I am not comfortable sendig it to them and waiting for them to refund me, since I found so many reviews here saying that after they sent back their extensions, they got told that it was their fault that the hair looked like that and they ended up never receiving a refund. They did not come back to me after that reply. I would advice everyone who has some time to report this website at NCSC.go.uk . What they are doing is a scam. They promise professional, luxury 100% remy hair extensions and they send out the lowest quality hair which is either a mix of synthetic hair and real hair or it was excessively silicone processed which completely ruind the hair. That is false advertising and since they are refusing to send refunds it is potential scam too.”

Helpful Report

Posted 8 months ago

“Terrible extensions don’t waste your money!! Ordered some tapeins, I never had extensions this bad in my life. It tangles like crazy and gets matted. It’s disgusting that they charged me £275 and I only wore the extensions for 2 weeks because it got so bad… ( it was literally a nightmare) It was actually painful wearing them and while I was trying to detangle it I pulled out 3 pices in that 2 weeks, that pulled my actual hair out from the root. Honestly I’m pretty sure it had synthetic hair mixed in with real hair which is false advertising, since on the website it said it’s 100% remy hair. I sent an email about my horrible experience to costumer service, they were not helpful at all and sent me a form to fill out, which just shows how many complaines they get similar to mine…. I will keep posting my reviews though until the case is closed so everyone can see what to expect from this website….”

Helpful Report

Posted 8 months ago

Hey there, Thank you for taking your time to leave us feedback. I'm so sorry to hear your recent order was not as you expected. Please get in touch with our team at hello@milkandblush.com who would will be happy to assist you further with this and come to a resolution together 🤍 Best wishes, M+B ✨

Posted 7 months ago

“Following some health issues a few years ago I lost a lot of my hair and it is now extremely thin and doesn’t grow to a certain point, I started wearing hair extensions and have tried many different brands (including some very well known expensive ones) before I tried milk and blush. By far milk and blush is the best hair I’ve ever used! The sets last and look good as new for months and months!! Such good value for money!! Will be my go to forever!!”

Helpful Report

Posted 8 months ago

Hi Lois👋 Thank-you so much for leaving us such a lovely review! We're so glad that our extensions have offered you some extra volume and confidence! 💛 As a small team, we really appreciate you sharing your feedback. We look forward to assisting you with your next order. Pop us an email at hello@milkandblush.com to collect a special treat! ✨ We're so glad you love your extensions and we love having you as a customer! Have a beautiful day. 🎀

Posted 8 months ago

“I purchased thr LA blonde clip ins for my daughter who has recently lightened her hair. She loves them! So natural looking, thick and long, exactly what she loves! Customer service was also very efficient. Thanks guys!”

Helpful Report

Posted 8 months ago

Hi Ciara👋 Thank-you so much for leaving us such a lovely review! We're so glad that you're happy with our customer service, and that your daughter is loving the new extensions! 💛 As a small team, we really appreciate you sharing your feedback. We look forward to assisting you with your next order. Pop us an email at hello@milkandblush.com to collect a special treat! ✨ We're so glad you love your extensions and we love having you as a customer! Have a beautiful day. 🎀

Posted 8 months ago

“Well what can I say… amazing! I was meant to be getting nano ring extensions, but my hair was not strong enough (post pregnancy). I was very upset, as my hair is so thin, and just keeps falling out it seems. I decided I needed something, so I researched some company’s, but this one stood out to me more than any other. I was worried about the colour match, but I didn’t need to. They arrived today, and I’m so excited to start wearing them and feel more confident in myself!”

Helpful Report

Posted 8 months ago

Hi Emma👋 Thank-you so much for leaving us such a lovely review! We're absolutely thrilled that our products have helped you gain more confidence! 💛 As a small team, we really appreciate you sharing your feedback. We look forward to assisting you with your next order. Pop us an email at hello@milkandblush.com to collect a special treat! ✨ We're so glad you love your extensions and we love having you as a customer! Have a beautiful day. 🎀

Posted 8 months ago

“Bought these for my wedding and couldn’t have asked for better! I used the shade match and the colour was perfect! They came really quickly and were lovely quality! I got so many compliments on my hair”

Helpful Report

Posted 8 months ago

Hi there 👋 Thank-you so much for leaving us such a lovely review! We're so glad to see that you received a perfect match for your special day! 💍 As a small team, we really appreciate you sharing your feedback. We look forward to assisting you with your next order. Pop us an email at hello@milkandblush.com to collect a special treat! ✨ We're so glad you love your extensions and we love having you as a customer! Have a beautiful day. 🎀

Posted 8 months ago

“DO NOT ORDER FROM THIS COMPANY! These are the worst tape in hair extensions I have ever used, after one wash they were matted and like horse hair, I cant wear these extensions down without them turning into dreadlocks - I usually order from Viola which are great I wish I’d stuck with them. Don’t waste your money!!”

Helpful Report

Posted 8 months ago

“The chocolate colour advertised is not warm in any way, and these extensions for some reason don’t take hair colour well, so unfortunately I payed a lot of money for nothing. When initially arrived the hair is soft and good quality.”

Helpful Report

Posted 8 months ago

“I ordered 6 bags of ultra slim tape ins in the colors Rooted Ombré Bronde and Rooted Light Brown in 22 inches. I was very excited about trying these tapes. When they arrived they were super silky soft however they were on the thinner side than other brands that I have tried. The color was gorgeous and the perfect blend for me. They were perfect for about one month. I am a liscenced cosmetologist and use the best products that I have used with every other brand. The hair is very thin and fragile, tangles very very badly having to brush the hair out every 30 minutes. Very disappointing having to throw these out after only two months and spending of $500. I do not recommend buying from this brand.”

Helpful Report

Posted 8 months ago

“After receiving my extensions there were all uneven like someone has woe. Then and been cut, I hit in contact to send them back and they wouldn’t give me a refund, I no when hair has been cut wrong as I’m a hairdresser and I can’t wear them tgis is the first time I’ve had this problem with hair extensions ever! Not a happy first time costumer and will be taken my costume somewere else”

Helpful Report

Posted 8 months ago

“I’m really disappointed with these extensions. I wore them once and they’re already starting to fall apart 😐 The hair I received is poor quality and full of split ends. I ordered brown with blonde highlights and the “blonde” is actually just grey hair. I’m also disappointed with the length, they aren’t full and thick as advertised, the hair is very choppy and layered. Half of the strands have a rough weird texture and don’t even look like human hair. They tangle super easily and so much hair falls out when I try to comb through them. Save your money & go somewhere else.”

Helpful Report

Posted 8 months ago

Milk & Blush is rated 4.2 based on 1,010 reviews