Milk & Blush Reviews

Name: Milk & Blush
Address: Collingwood Buildings, 38 Collingwood Street, Newcastle Upon Tyne, Newcastle upon Tyne
Rating: 4.14

4.1 Rating 1,040 Reviews

78 %

of reviewers recommend Milk & Blush

Company Reviews

Metrics

Info

4.1

Based on 1,040 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Email:

hello@milkandblush.com

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Milk & Blush 5 star review on 18th January 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Best customer service ever for exchange and returns. I haven’t installed my extensions yet, but the ones that I did get that returned or gorgeous”

Helpful Report

Posted 8 months ago

“I’ve been using Milk + Blush extensions for a few years now and they never disappoint! Best quality extensions I’ve used and I have tried a lot of different brands! Perfect match for my red hair too which I’ve never got anywhere else. They stay healthy for much longer too, worth every penny! Delivered super fast and in such cute packaging too, will always use Milk + Blush 💖”

Helpful Report

Posted 8 months ago

“This company doesn’t given deserve a star ZERO STARS if you ask me! Returned hair within policy months ago haven’t received a return. They made a bull*** reason so did what they asked and STILL have not given me my refund. This has been ongoing since March! This company is a SCAM who is committing FRAUD by keeping peoples money refusing to refund their money making up excuses or not responding to emails about refunding people their hard earned money either. I returned my untouched extensions months ago I want my money back. Do yourself a favor don’t buy cause the extensions are fake hair anyways with a weird texture and the color 9/10 doesn’t match that’s why I returned my untouched unopened hair extensions which they probably already resold but scammed me out of my money by refusing to refund me. Still waiting for my refund MILK and BLUSH. Oh and returning items cost you money so don’t waste your time they don’t reimburse people cause it’s a “small company” but they don’t mind taking my money and letting me pay for a product I don’t have”

Helpful Report

Posted 8 months ago

Hi Krissy, Thank you for taking the time to leave us some feedback. We apologise for any disappointment caused by the returns process. As per our returns policy, returned items are your responsibility until they reach our head office. As per your tracking, the item is still in transit and is yet to arrive back with us. We're sorry to hear you have concerns regarding the quality of the extensions, we were not made aware of this in your email correspondence. If you have any concerns, please get in touch with the team so they can address this further for you. We value your feedback and are committed to ensuring the quality of our products and services. Please reach out with any further questions. M+B Team x

Posted 8 months ago

“Awful Quality - I used Milk & Blush years ago and loved them. I've just gone back to them after removing my nano rings and am so disappointed that the quality is nowhere near as good as it was years ago. They have matted within weeks. I've been a hair extension wearer for 10+ years so I know how to take care of them. This is the worst hair I've ever had, gutted I can no longer rely on milk and blush.”

Helpful Report

Posted 8 months ago

“Beautiful packaging. The colour match was spot on. The micro fillers have improved problem areas for my hair. I have to attach quite low down, so my fine hair covers the clips. May purchase more”

Helpful Report

Posted 8 months ago

“After 10 years of experience with hair extensions , I am incredibly disappointed with this company and their hair quality and especially their customer service.I have spent £500 on tape in hair extensions, 24h after adjusting them, had them washed by my hair dresser and every single tape has come off my hair.now this was a brand new hair extensions.contacted customer service and included photos for proof of evidence.what they told me that the problem was with whoever adjusted my extensions, however I’ve been with my hair dresser for nearly 10 years. Do not recommend this brand please don’t waste your money.”

Helpful Report

Posted 8 months ago

“Absolutely fabulous! Colour match was spot on, quality is amazing and delivered within 48 hours - faultless!”

Helpful Report

Posted 8 months ago

“Perfect !”

Helpful Report

Posted 8 months ago

“Fantastic experience”

Helpful Report

Posted 9 months ago

“I’ve been ordering from milk+blush since 2018 and I have never had a bad experience, great customer service and you will not find any other hair extensions as good of quality as MB (I have had almost every brand) ⭐️⭐️⭐️⭐️⭐️”

Helpful Report

Posted 9 months ago

“I've had clip in hair extentions from so many different companies. But the quality of these are fantastic there's the thickest I've ever had and the best price.. Deffineltly order again.. and shipping was super quick.. amazing thankyou ♥️”

Helpful Report

Posted 9 months ago

“I loved my milk and blush extensions, super great quality and last long compared to other brands”

Helpful Report

Posted 9 months ago

“I will alwayyyys get my extensions from milk and blush! The thickness of their extensions is honestly unmatched, they always come so beautiful and full to the ends!!! I love that you can pick the thickness as well, because most extension places don’t give you that option. They are the most stunning extensions I’ve ever had and they’re an affordable price! Literally unmatched!”

Helpful Report

Posted 9 months ago

“Milk + Blush has the best extensions I’ve owned, and I’ve owned a lot of brands and types in the past! Don’t shop anywhere else for your extensions! The clip in hair is so soft and thick, and I feel so confident and beautiful when I wear them!”

Helpful Report

Posted 9 months ago

“It has a very nice bag to put the rollers in. The rollers are great as well and come in many sizes with clips. Though I wish there were more clips. Overall it was a great purchase!”

Helpful Report

Posted 9 months ago

Hi there👋 Thank-you so much for your fantastic review! We're so happy you are pleased with our Roller set! As a small team, we really appreciate you sharing your feedback. We look forward to assisting you with your next order. Send us over an email at hello@milkandblush.com to collect your special discount! ✨ Have a beautiful day🤍

Posted 8 months ago

“Beautiful hair as always. I got the quad weft extensions, a volumiser quad weft piece and a human hair ponytail, all 16 ". Never disappointed!”

Helpful Report

Posted 9 months ago

Hi Hannah👋 Thank-you so much for your review! It's great to hear than you're a fan of our products! We appreciate your kind words. As a small team, we really appreciate you sharing your feedback. We look forward to assisting you with your next order. Send us over an email at hello@milkandblush.com to collect your special discount! ✨ Have a beautiful day🤍

Posted 8 months ago

“I bought tape in extensions from Milk+Blush. On arrival they seemed fine. After 1 week they felt like dools hair or horse hair it was awful. I paid hundreds of pounds for the hair. They didn't refund they told me I needed to return for tests first they sent me a million emails asking what I did wrong. I have worn extensions for 2 years and never had a problem up until now. The customer service was awful the hair was really bad I would absolutely avoid this company. Avoid Avoid Aviod.”

Helpful Report

Posted 9 months ago

“I have just wasted over €300 on extensions which I now will never wear due to being the wrong colour and not suitable for my hair . The sample strand is so small that it is so hard to judge for the correct colour, after opening the extensions and using a bigger strand its so much more obvious now that the colour match is completely wrong. Also the set I bought was recommended for fine hair, and the set is still so thick and in my opinion not suitable for thin hair.”

Helpful Report

Posted 9 months ago

“Best hair quality I have ever had! Will never purchase else where again”

Helpful Report

Posted 9 months ago

Hi there👋 Thank-you so much for your lovely 5 star review! We're so happy you are pleased with our services and the quality of our products! As a small team, we really appreciate you sharing your feedback. We look forward to assisting you with your next order. Send us over an email at hello@milkandblush.com to collect your special discount! ✨ Have a beautiful day🤍

Posted 8 months ago

“I got the quad weft, it was the first ever hair extension I have bought and it matched my hair perfectly! It adds a lot of volume just with one quad weft and will look great on my wedding day.”

Helpful Report

Posted 9 months ago

Hi there👋 Thank-you so much for your wonderful review! 🤍 We're so happy you are pleased with our services and the quality of our products! As a small team, we really appreciate you sharing your feedback. We look forward to assisting you with your next order. Send us over an email at hello@milkandblush.com to collect your special discount! ✨ Have a beautiful day🤍

Posted 8 months ago

Milk & Blush is rated 4.1 based on 1,040 reviews