Milk & Blush Reviews

Name: Milk & Blush
Address: Collingwood Buildings, 38 Collingwood Street, Newcastle Upon Tyne, Newcastle upon Tyne
Rating: 4.14

4.1 Rating 1,040 Reviews

78 %

of reviewers recommend Milk & Blush

Company Reviews

Metrics

Info

4.1

Based on 1,040 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

hello@milkandblush.com

Write Your review

Tell us how Milk & Blush made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Milk & Blush 5 star review on 18th January 2025

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I’m really impressed by my Milk + Blush extensions,I ordered a quad weft and single piece 16-18 inch. I had researched which company to use endlessly and although I did purchase a full set from another company I wanted some extra pieces to add in. I wish I'd brought my full set from Milk + Blush as well. I have a short bob so needed extra hair. Compared to my full set, Milk + Blush were so much better, the hair is really thick and now that I know that the weight of the hair is important I know what to look for. After some initial discussion over the colour I had chosen I Said Red. I e-mailed them in the morning after I had placed my order to see if I could change the colour luckily they were able to swap my extensions for Good Vibes. This turned out to be a perfect match. I have what is described on the colour box as dark mahogany but I would say like a rich conker colour. I had to dye my other set to get them red enough. I am going to get my hairdresser to layer them and take some of the length for me I would prefer 12-14 inches and that's the only reason I didn't give them 5 out of 5. It's nothing to do with the quality of the hair. I also wished they did wefts so I could make my own clip in's. All in all wonderfully glossy, beautiful hair and excellent service. The comments I had from female friends were great everybody said they couldn't tell it wasn't my hair and my partner quite like the change as well!!”

Helpful Report

Posted 5 years ago

Dear Mel, Thank you so much for your honest review of Milk + Blush hair extensions. The team were so happy to hear they were able to successfully assist you in changing the shade of your order, and that they turned out to be a perfect match. Here at Milk + Blush customer satisfaction is very important to us and we are always looking for ways to continue to improve our services and products, so we appreciate all feedback provided. Once again Mel, we appreciate you taking the time to leave an honest review. With warm regards, Sadia Milk + Blush Support

Posted 5 years ago

“Overall, I can give 4 stars since the extensions are quite good (although I have expected a really thicker hair). The ends were too thick for a quad weft set, but when curled, they look great! Since they're nearly impossible to be blended with my own hair when straight, I can only wear them in this way :D But for this price (58.000 HUF), I've been expecting a bit thicker extensions. Anyway, I'll get sew-ins in June, but Milk+Blush was an amazing experiment when it comes to human hair extensions :) Thanks for your kind customer service!”

Helpful Report

Posted 7 years ago

Hey Adel, thanks for taking the time to give us your feedback :) It's great to hear that the hair looked great once fitted to the head and styled. We're sorry you feel as though they don't work for you when styled straight, if you ever need some tips and tricks, feel free to email the team at hello@milkandblush.com :) xoxo

Posted 7 years ago

“Hair is ok, i have had better from hair planet but they no longer sell clip ins, customer care not great either 😩 Contacted them on fb, twitter, and email and still nothing!”

Helpful Report

Posted 8 years ago

Hey there :) Thanks for leaving us your feedback :) We're glad to hear our hair works for you :) I'm sorry your experience with our Customer Care Team wasn't up to your expectations. We aim to respond to all correspondence within 1 working day - perhaps your email was sent over the weekend? Nevertheless, we will continue to work to improve our Customer Care as this is super important to us :) xoxo

Posted 8 years ago

“This isn't a review, but was wondering how long before my extensions arrive here in the US. I ordered 9 days ago and was told when I ordered 3 to 6 days. I'm super excited about getting these!! Thanks!”

Helpful Report

Posted 8 years ago

Hey Tammy - be sure to email the team about this at hello@milkandblush.com providing your order number and they can look into it for you : ) xoxo

Posted 8 years ago

“Amazing hair, amazing customer service!”

Helpful Report

Posted 8 years ago

Hey Heather - thank you for your lovely feedback. We're so pleased you love Milk + Blush extensions as much as we do and that our Customer Care Team provided you with an excellent service : ) if you ever need a shade match or any hair advice, be sure to drop us an email at hello@milkandblush.com : ) xoxo

Posted 8 years ago

“The quality of the hair is very good and it feels like real human hair”

Helpful Report

Posted 8 years ago

Hey Michelle - thanks so much for providing your feedback. It's great to hear that you love the quality of Milk + Blush extensions - we do too : ) next time you're on our website, be sure to check out our new Extra Quad Weft Set for even more thickness and volume : ) xoxo

Posted 8 years ago

“The quality of these hair extensions are great. I have worn extensions for about 5+ years I have tried all other popular clip in brands and this one is by far one of the best for quality of the actual hair and colour selection. The quad weft is amazing as well so thick could do with another one now though as mine have thinned out. As this is the only downside for me is that I have found these have shed a lot. However this is probably because I have changed the method of installing as I have them permanently fixed in my hair by a micro bonded method which is not what they are intended for. Overall though I think the thickness of how they were when I first received them was wonderful for the price would recommend! Hayley”

Helpful Report

Posted 8 years ago

Hey Hayley, thank you for taking the time to provide your feedback : ) We're so pleased you love the quality of Milk + Blush extensions and that you find us the best company for quality and shade selection. : ) Shedding is a completely normal scenario for clip in hair extensions. Fortunately there is a very easy way to reduce the amount of hair loss. You can put clear nail varnish on each corner of the extensions, this will seal the corners which are most prone to shedding and dramatically reduce the amount of hair which sheds. However, as you say, Milk + Blush extensions are clip ins and we recommend them for occasional use rather than to be bonded to the hair : ) If you ever need a shade match or any hair advice, be sure to drop us an email : ) xoxo

Posted 8 years ago

“The quality of my hair extentions is amazing and they are an excellent colour match. I paid for next day delivery however due to a technical error I didn't receive them for two days, I was refunded the delivery charge straight away and the customer service was great! Definitely would recommend.”

Helpful Report

Posted 8 years ago

Hey Debra, thank you for giving us your feedback. It's great to hear that you found a great shade match and that you would recommend Milk + Blush extensions : ) Please let apologise on behalf of the team for the technical fault that arose when your order was placed, I can assure you this is extremely unusual for us. However I'm glad to hear we were able to resolve this issue for you swiftly : ) Have you checked out our new Extra Thick Quad Weft Set? : ) xoxo

Posted 8 years ago

“Lovely thick hair, I love them!! Amazing”

Helpful Report

Posted 9 years ago

Hey Billie - thanks for giving us your feedback : ) We're so glad you love the thickness of Milk + Blush extensions as much as we do - have you checked out our new Extra Thick Quad Weft Set for even more thickness and volume? : ) xoxo

Posted 8 years ago

“Quality of the hair is amazing, however the colour paparazzi highlights is very yellow and needs some toning! I decided to dye them myself and I wouldn't say it damaged the hair any!”

Helpful Report

Posted 9 years ago

Hey Sophie - thank you for taking the time to tell us about your experience with us. Please bear in mind that due to the nature of the product, shades can vary from batch to batch however we do offer a shade matching service to help you find the perfect shade : ) Nevertheless, I'm glad you were able to dye these for a perfect match : ) xoxo

Posted 8 years ago

“Quick delivery, really nice extensions.. were a bit too dark for my hair, which is a shame. but feel really good quality and rather thick.”

Helpful Report

Posted 9 years ago

Hey Lauren, thank you for giving us your feedback : ) We're really pleased you liked the quality and thickness of our extensions and that you experienced super quick delivery : ) I'm sorry to hear you found your shade slightly too dark. I've looked through our correspondence and can see that we organised an exchange for you so hopefully you found a perfect match in the end : ) xoxo

Posted 8 years ago

“Hair extensions were perfect. Very good quality. Colour was slightly lighter than I expected but I should have got a sample first.”

Helpful Report

Posted 9 years ago

Hey Mandy, thanks for taking the time to give us your feedback : ) We're so pleased you loved the quality of your Milk + Blush extensions : ) Just so you know, all of our Full Head Sets now come with a Look at Me Weft so you can test the shade against your hair without voiding the return to help you find that perfect match : ) xoxo

Posted 8 years ago

Milk & Blush is rated 4.1 based on 1,040 reviews