Milk & Blush Reviews

Name: Milk & Blush
Address: Collingwood Buildings, 38 Collingwood Street, Newcastle Upon Tyne, Newcastle upon Tyne
Rating: 4.16

4.2 Rating 1,023 Reviews

78 %

of reviewers recommend Milk & Blush

Company Reviews

Metrics

Info

4.2

Based on 1,023 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Email:

hello@milkandblush.com

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Milk & Blush 5 star review on 13th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered the seamless set in 16-18 inches. Ordered back in May. They didn’t match the thickness in my hair so I tried to seek them and didn’t wear them until August. Idk how to describe the hair. Maybe it’s the texture , idk but they’re such fine strands (I guess? Idk how to explain) they matte together something awful. It tangles and mattes. I use these for length and more than anything so I don’t have a barrier of my own hair between each weft. Then I sewed left over hair from another set of extensions I had onto the milk+blush wefts. It’s helped With the tangling ALOT bc again the different hair brand acts as a barrier between the milk and blush hair. I had on weft that didn’t have hair added to. It sat beneath another weft that had hair sewn on top Leaving the bottom of one weft and the weft clipped under to touch. Literally would matte so bad in a matter of a couple hour I quit wearing it all together. It helped but the bottom weft still mattes together so bad that sometimes I’m literally tearing my own hair out of the massive matte ball at the end of the night. I don’t like that they try to make it sound as if if your fault bc you need to apparently spray them w “silicone” to keep them feeling silky. They have mattes since day one, maybe hair is not a silky soft texture. It has some damage and it’s a little dry. It’s not bad but def not silky super shiny hair. I need extensions to have a little bit of texture. I’ve also never been recommended by any company in all my years to load my extensions w silicone spray. They shouldn’t need that ?? I’m someone that has worn clip in extensions for 9 years. I clip in at the beginning of the day and they don’t come out until that night. These also don’t hold style the best. A lot of extensions I’ll at most have to touch up a few pieces here and there but usually I can go about a week before needing to touch up the style. These i recurl everyday. (Yes w heat protectant) Just thought I’d share. I purchased these based on good reviews but can already tell these aren’t going to last me worth a damn at all. For $200 I should be able to get longer wear so I’m disappointed in my purchase. Gave 2 stars bc they are pretty and have good color choices , quality just sucks.”

Helpful Report

Posted 5 years ago

Dear Myranda, Thank you for your review of our hair extensions. Here at Milk + Blush customer satisfaction is very important to us, so we appreciate all feedback provided. If you drop our customer service team an email at hello@milkandblush.com they are always happy to look into any questions or queries you may have related to your extensions and are very prompt with their response times too. They can also provide useful tips for maintaining your extensions and suggestions to prevent the knotting from occurring. We’ll be sure to keep an eye out for your email. I hope this is helpful and once again, we appreciate you taking the time to leave a review. With warm regards, Milk + Blush Support

Posted 5 years ago

“Great customer service. Always quality hair. Beautiful packaging and would recommend M&B ...5*”

Helpful Report

Posted 5 years ago

Dear Kiera, Thank you so much for your honest review of Milk + Blush hair extensions. The team here is thrilled to hear your positive feedback and to know you continue to enjoy the high quality of our hair extensions. We look forward to providing you with the same great quality and service going forward. Once again Kiera, we appreciate you taking the time to leave an honest review. With warm regards, Hannah Milk + Blush Support

Posted 5 years ago

“I have been shopping with milk and blush for many years. Over the years having purchased many sets of clip in extensions from a wide range of brands, I have found the m+b brand unsurpassable in the high quality of their extensions, choice of colour and exceptional customer service. It’s not often I leave a review, but I feel compelled to share my experience. The team are always helpful with colour selection and make the refund/exchange process simple with communication always polite and understanding.”

Helpful Report

Posted 5 years ago

Dear S, Thank you so much for your honest review of Milk + Blush hair extensions. The team here is thrilled to hear your positive feedback and to know you continue to enjoy the high quality of our hair extensions. We look forward to providing you with the same great quality and service going forward. Once again S, we appreciate you taking the time to leave an honest review. With warm regards, Hannah Milk + Blush Support

Posted 5 years ago

“I ordered hair extensions from milk and blush over a month ago and still haven't received my order. The first order they said must of gotten lost. The second order they said they express mail which I still haven't received. I can only track as far as I'm after that I can no longer find any info. So at this point I'm wondering if they even sent out my order. I'm so frustrated they were for a wedding which as long past and still no extensions.”

Helpful Report

Posted 5 years ago

“Recently I went through a bit of a hair disaster and my hair got so damaged that it started to break and snap. I decided to cut my hair but missed my long locks and thickness so much! I came across Milk+Blush on Instagram and I'm so so glad I did. They've helped boost my confidence so much and the hair is so shiny and healthy looking I feel like I got a little bit of the old me back. The team was so helpful when I explained to them my situation and gave me so much advice. Thank you so much Milk and Blush, you are truly amazing!”

Helpful Report

Posted 5 years ago

Dear Anonymous Reviewer, Thank you so much for your honest review of Milk + Blush hair extensions. The team here is thrilled to hear your positive feedback and to know you continue to enjoy the high quality of our hair extensions. We look forward to providing you with the same great quality and service going forward. Once again, we appreciate you taking the time to leave an honest review. With warm regards, Hannah Milk + Blush Support

Posted 5 years ago

“I wanted hair extensions to make a high ponytail as the ends of my hair are really thin. I found Milk + Blush through their youtube tutorials and bought the deluxe set which they recommend as the wefts are flat. I'm quite new to extensions but I'm so impressed with how natural the hair looks and the tutorials make them really easy to use. I would only buy extensions from you guys from now on!”

Helpful Report

Posted 5 years ago

Dear Sophie, Thank you so much for your honest review of Milk + Blush hair extensions. Our content team work hard to create videos that are unique and innovative for our customers, so it's great you find them helpful. If you ever have a video request, you're always welcome to send it over our way - we're always open to feedback and suggestions on what we can work on next. Once again Sophie, we appreciate you taking the time to leave an honest review. With warm regards, Milk + Blush Support

Posted 5 years ago

“The hair is amazing, so thick and silky! Thank you so much for your help xx”

Helpful Report

Posted 5 years ago

Dear anonymous reviewer, Thank you so much for your honest review of Milk + Blush hair extensions. We're so happy to hear you loved the thickness and silky texture of the hair. We look forward to providing you with the same great quality and service going forward. Once again, we appreciate you taking the time to leave an honest review. With warm regards, Milk + Blush Support

Posted 5 years ago

“I've been looking for extensions for my wedding and I'm so glad I found Milk + Blush. I sent them some snaps of what I wanted and the team sent me loads of useful tips on what to buy along with videos and advice. It was so kind and it made the whole process really quick and easy. I find some hair extension brands quite intimidating but the service was amazing and I'll definitely come back to Milk + Blush again. I also received my set the next day and the packaging is gorgeous!! Thank you so much xx”

Helpful Report

Posted 5 years ago

Dear Emily, On behalf of the Milk + Blush team- congratulations on your big day! Thank you so much for choosing us for your wedding day and for your honest review of our Milk + Blush hair extensions. The team were so happy to hear your feedback and are thrilled you found their assistance useful. We look forward to providing you with the same great quality and fast and reliable delivery going forward. Once again, Emily, we really appreciate you taking the time out to leave an honest review. With warm regards, Milk + Blush Support

Posted 5 years ago

“I have really thin hair and needed some extensions after bleaching my ends. I wanted to try a highlighted set as I thought it would make my hair look healthier and the customer service team were really helpful in matching me to a shade. It was also a really quick and easy process so I could place my order on the same day. The delivery was really quick and I'm sooo happy with the extensions. It's the best quality hair, looks really natural and is so thick. I have the 20-22" luxurious in sweetie darling and it's made my hair look really thick and healthy. I can't recommend this company enough!”

Helpful Report

Posted 5 years ago

Dear anonymous reviewer, Thank you so much for your honest review of Milk + Blush hair extensions. The team here is thrilled to hear your positive feedback and to know you continue to enjoy the high quality of our hair extensions. We're so happy that we were able to assist you in finding the perfect shade match. We look forward to providing you with the same great quality and service going forward. Once again, we appreciate you taking the time to leave an honest review. With warm regards, Milk + Blush Support

Posted 5 years ago

“Great, friendly service. Colour match came back really quickly. Hair delivered in stated time and looks excellent quality.”

Helpful Report

Posted 5 years ago

Dear Christina, Thank you so much for your honest review of Milk + Blush hair extensions. The team were so happy to help you with a shade match and are thrilled to hear that you are pleased with your set. Once again, Christina, we really appreciate you taking the time out to leave an honest review. With warm regards, Hannah Milk + Blush Support

Posted 5 years ago

“Great customer service! Product is beautiful. Very helpful and easy returns.”

Helpful Report

Posted 5 years ago

Dear Anonymous reviewer, Thank you so much for your honest review of Milk + Blush hair extensions. The team here is thrilled to hear your positive feedback and to know you continue to enjoy the high quality of our hair extensions. We look forward to providing you with the same great quality and service going forward. Once again, we appreciate you taking the time to leave an honest review. With warm regards, Hannah Milk + Blush Support

Posted 5 years ago

“These extensions are extremely high quality. They add volume and length beautifully. The colour is very naturally and blended effortlessly into my clients hair. Application is easy and quick. A first class product.”

Helpful Report

Posted 5 years ago

Dear Claire, Thank you so much for your honest review of Milk + Blush hair extensions. We're so happy to hear you found the application quick and easy and loved the length and volume of our extensions. We look forward to continue to provide you with the same great quality going forward. Once again Claire, we appreciate you taking the time to leave an honest review. With warm regards, Milk + Blush Support

Posted 5 years ago

“The best hair extensions! Thank you MIlk + Blush for making me feel a million dollars 😘”

Helpful Report

Posted 5 years ago

Dear Julia, Thank you so much for your honest review of Milk + Blush hair extensions. The team here is thrilled to hear your positive feedback and to know you continue to enjoy the high quality of our hair extensions. We look forward to providing you with the same great quality and service going forward. Once again Julia, we appreciate you taking the time to leave an honest review. With warm regards, Milk + Blush Support

Posted 5 years ago

“I'm a tough customer to please but I can honestly say that the customer service and product I received from Milk and Blush was outstanding. Fast delivery. Prompt emails with warm conscientious communications in solving any issues. Thank you. A happy customer :)”

Helpful Report

Posted 5 years ago

Dear Antoinella, Thank you so much for your honest review of Milk + Blush hair extensions. The team here is thrilled to hear your positive feedback and to know you were happy with the prompt delivery and packaging of our extensions. We look forward to providing you with the same great quality and service going forward. Once again Antoinella, we appreciate you taking the time to leave an honest review. With warm regards, Hannah Milk + Blush Support

Posted 5 years ago

“I absolutely love my extensions from Milk and Blush, the hair is so so incredible and matches my own hair shade perfectly! The team were so helpful and responsive while advising me on which shade to opt for. I'm so so pleased! My hair looks amazing! Thank you!”

Helpful Report

Posted 5 years ago

Dear anonymous reviewer, Thank you so much for your honest review of Milk + Blush hair extensions. The team were so happy to help you with a shade match and are thrilled to hear they were a perfect match. We look forward to providing you with the same great quality and service going forward. Once again, we really appreciate you taking the time out to leave an honest review. With warm regards, Milk + Blush Support

Posted 5 years ago

“Received my Superior set of extensions in the shade Good Vibes, and absolutely love them! They are incredibly soft, and add lots of volume to the ends of my hair which is well needed. Whether curled, or straightened they blend in well with my natural hair and nobody can tell that they are extensions, i've had lots of compliments when i'm wearing them-would definitely recommend Milk + Blush to anyone looking to buy some extensions!”

Helpful Report

Posted 5 years ago

Dear anonymous reviewer, Thank you so much for your honest review of Milk + Blush hair extensions. We're so happy to hear you loved the thickness of our extensions and that you've received lots of compliments when wearing them! We look forward to continue to provide you with the same great quality going forward. Once again, we appreciate you taking the time to leave an honest review. With warm regards, Milk + Blush Support

Posted 5 years ago

“Customer Service is fantastic, and emails are answered very fast! Beautiful product.”

Helpful Report

Posted 5 years ago

Dear Clare, Thank you so much for your honest review of Milk + Blush hair extensions. The team here is thrilled to hear your positive feedback and to know you continue to enjoy the high quality of our hair extensions. We look forward to providing you with the same great quality and service going forward. Once again Clare, we appreciate you taking the time to leave an honest review. With warm regards, Milk + Blush Support

Posted 5 years ago

“Stop looking around, and order from Milk + Blush! I ordered the Deluxe 16” set of Love This Feeling a few months ago for my wedding which was at the end of September in Devon - they felt and looked absolutely amazing. They matched my hair perfectly (seriously, perfectly - thanks to their quick match suggestion via email!), and felt so soft and natural. They perfectly completed my wedding day look! From quality, to shipping, to amazing client service.. I would recommend Milk + Blush to anyone looking for extensions.”

Helpful Report

Posted 5 years ago

Dear Lauren, On behalf of the Milk + Blush team- congratulations on your big day! Thank you so much for your honest review of Milk + Blush hair extensions. The team were so happy to help you with a shade match and are thrilled to hear they were a perfect match. We're so glad to hear you loved our extensions, and that you found the texture to be soft and natural. You looked absolutely beautiful, and your hair looks incredible. Once again, Lauren, we really appreciate you taking the time out to leave an honest review and we look forward to providing you with the same great quality and service going forward. With warm regards, Milk + Blush Support

Posted 5 years ago

“Customer service good perfect colour match extensions beautiful good quality thick will be buying more in the future”

Helpful Report

Posted 5 years ago

Dear anonymous reviewer, Thank you so much for your honest review of Milk + Blush hair extensions. The team here is thrilled to hear your positive feedback and to know you continue to enjoy the high quality of our hair extensions. We look forward to providing you with the same great quality and service going forward. Once again, we appreciate you taking the time to leave an honest review. With warm regards, Milk + Blush Support

Posted 5 years ago

“Customer service is awful, they only want to hear if you haven’t got any problems, as soon as there is any issues or problems you will never hear from the again, I am appalled by the way I have been treated.”

Helpful Report

Posted 5 years ago

Dear Anonymous reviewer, Thank you for your review. Here at Milk + Blush customer satisfaction is very important to us, so we appreciate all feedback provided. Our customer service team are always happy to look into any questions or queries you may have related to your extensions and are very prompt with their response times too. Our team work extremely hard to make sure all emails are responded to. The team respond to emails between the hours of 9:30 am-5:30 pm Monday-Friday. If you have contacted us outside of these hours, they will pick up your email as soon as they are back in the office. I have spoken with our customer service team who have assured me that all emails received have been responded to. I hope this is helpful and once again, we appreciate you taking the time to leave a review. With warm regards, Hannah Milk + Blush Support

Posted 5 years ago

Milk & Blush is rated 4.2 based on 1,023 reviews