Milk & Blush Reviews

Name: Milk & Blush
Address: Collingwood Buildings, 38 Collingwood Street, Newcastle Upon Tyne, Newcastle upon Tyne
Rating: 4.16

4.2 Rating 1,026 Reviews

78 %

of reviewers recommend Milk & Blush

Company Reviews

Metrics

Info

4.2

Based on 1,026 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Email:

hello@milkandblush.com

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Milk & Blush 5 star review on 13th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Luxury at your finger tips! Milk + Blush is my go to all time fave for those big occasions! Styled with heated rollers, it lasted all day and night and still super soft! When at photoshoots or fashion shows I always get questioned about my hair and without fail they have went and bought their own 'Milk + Blush' and joined the family. Thanks again for my luscious locks, Raisa Deehan (Northern Ireland) X”

Helpful Report

Posted 8 years ago

Hey Raisa - thank you for taking the time to give us such glowing feedback : ) It's great to hear that your Milk + Blush extensions are super soft and that they are your go to fave for those big events in your life. We're so glad you receive compliments on your extensions and that our Milk + Blush family is growing thanks to you : ) Be sure to tag us on instagram @milkandblush so that we can check out those luscious locks of yours xoxo

Posted 8 years ago

“The quality of the hair is very good and it feels like real human hair”

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Posted 8 years ago

Hey Michelle - thanks so much for providing your feedback. It's great to hear that you love the quality of Milk + Blush extensions - we do too : ) next time you're on our website, be sure to check out our new Extra Quad Weft Set for even more thickness and volume : ) xoxo

Posted 8 years ago

“For starters amazing customer service, I got alot of information and help on choosing the best match for me, great and fast shipping and packaging. Deffinitly buying all my future extentions from this amazing company. Keep up the great work as I know you will all do xxx :)”

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Posted 8 years ago

Hey Daniela, thank you for taking the time to provide feedback : ) We're so glad that you experienced amazing customer service with Milk + Blush from start to finish and that we were able to help you find a match : ) We will indeed keep up the great work - be sure to tag us on Instagram @milkandblush so that we can swoon over your gorgeous locks xoxo

Posted 8 years ago

“Love the ponytail, great color, and the hair is lovely and soft. The customer care is very good. I give them a thumbs up!!”

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Posted 8 years ago

Hey Carol - thank you for taking the time to give us feedback : ) We're so glad you love your Milk + Blush ponytail and that our Customer Care team provided a great experience for you : ) xoxo

Posted 8 years ago

“Good morning Gem, From yesterday at noon I'm the happiest owner of a wonderful hair extension. Thank you!!!!”

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Posted 8 years ago

Hey there, it's great to hear your extensions arrived safely and that you're over the moon with them : ) be sure to tag us on instagram @milkandblush so that we can swoon over your gorge tresses : ) xoxo

Posted 8 years ago

“Amazing hair extensions ! I always get the quad weft pack because my hair is so short and thick and never had a problem with them , the colour blends so well with my natural hair and is so shiny and thick ! I wouldn't go to any other hair extensions shop either simply because the customer care is so brilliant ! I've never had a problem with the extensions themselves but once I ordered the wrong colour (my own fault) and the staff were so helpful and always replied promptly to any of my emails and sorted out an exchange for me - I received the correct colour for my hair within days ! They go out of their way to help as much as they can and sort it out for you . Amazing hair extensions and amazing customer care ! What more would you want :D”

Helpful Report

Posted 8 years ago

Hey Helen, firstly thank you for taking the time to write such lovely feedback - we really do appreciate it. It's great to hear that you love the shine and thickness of Milk + Blush extensions as much as we do and that our Customer Care team deliver an amazing experience every time : ) have you checked out our new Extra Thick Quad Weft Set? It may be just the thing for you : ) xoxo

Posted 8 years ago

“So disappointed!I got the quad weft set and can tell was just waste of money.the hair feels soft and looks shiny at first because they treat it with silicone but this is not a REAL HUMAN HAIR. it get matted after 5 min you have it on your head and it looks like a cheap wig.the hair can't be washed or get wet and have weird chemical smel.DO NOT BUY.i ve been wearing hair extensions for about 10 years now and I m amazed how people can dare to sell something like this and say it's real hair!!!!!!!!”

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Posted 8 years ago

“I ordered the full head quad weft set 20-22" in good vibes and I am soo happy with them, the colour is glossy and the hair is so soft and shiny. the best part is that it's super thick and you get a lot of hair (I mean a lot) Would definitely recommend (:”

Helpful Report

Posted 8 years ago

Hey Megan, thank you for taking the time to give us your feedback : ) It's great to hear that your Milk + Blush extensions are so glossy and soft. M+B extensions are known for being super thick from top to bottom and we're so glad you agree : ) Next time you're on our website, be sure to check out our new Extra Thick Quad Weft Set for even more thickness and volume : ) xoxo

Posted 8 years ago

“Very disappointing. I bought the original extensions set in Weekend in Malibu. It was gorgeous when it arrived, by far the best i'd seen. The clips were a little harder to work with but it all seemed perfect. However, after curling my hair one single time (with heat protector) they were completely ruined. They are no longer soft and feel thinner. I tried to wash them today which made it so, so much worse. Will throw them away today. Wasted about 140 euros on this purchase. I'd say they're fine if you're willing to not wash or heat style them, but I don't even think they would survive the rain.”

Helpful Report

Posted 8 years ago

Dear anonymous reviewer, Thank you for your review of our hair extensions. Here at Milk + Blush customer satisfaction is very important to us, so we appreciate all feedback provided. Our customer service team are always happy to look into any questions or queries you may have related to your extensions and are very prompt with their response times too. They can also provide useful tips for maintaining your extensions and suggestions to prevent the unwanted texture from occurring. A kind reminder, our email address for any order related queries is hello@milkandblush.com. I hope this is helpful and once again, we appreciate you taking the time to leave a review. With warm regards, Sadia Milk + Blush Support

Posted 5 years ago

“I have previously ordered 2 sets of hair extension which have been the wrong colour for me, and the milk and blush team have been so helpful and kind and very organized to quickly get my return and emailed me that they have received this, they work very hard to help clients and make sure they are happy with there purchases! I wouldn't go anywhere else! Amazing team and company :D”

Helpful Report

Posted 8 years ago

Hey Sammie - wow, thanks so much for such a lovely review : ) It's great to hear that our Customer Care Team provide such an amazing experience for you and that we're there to help you out whenever you need it. Our clients really do mean the world to us : ) Be sure to tag us on instagram @milkandblush so that we can check out your luscious locks xoxo

Posted 8 years ago

“The customer service from the girls is great! They are so quick to reply and so friendly!! The extensions are the best on the market ! I've been wearing extensions since I was 15 and I'm 26! Nothing compares !”

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Posted 8 years ago

Hey Fran, thank you for taking the time to provide your feedback : ) We're so glad our Customer Care Team is always friendly and swift to reply. It's great to hear that nothing compares to Milk + Blush extensions too : ) be sure to tag us on instagram @milkandblush so that we can check out your dreamy tresses : ) xoxo

Posted 8 years ago

“Bought the spaced out ombre extensions and the ombre IS NOT SILVER. They are a dirty blonde colour with brown tones and I have tried bleaching and toning them and literally no colour will shift. I have emailed the company several times to ask for advise and they have done nothing but copy and pasted paragraphs from their website that aren't revelant to my questions. Do not waste your money, I wish I hadn't.”

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Posted 8 years ago

“Excellent quality, absoultely thrilled with my hair extensions! Highly recommended xx”

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Posted 8 years ago

Hey Tiffany, thanks for providing us with your feedback : ) It's great to hear that you love the quality of Milk + Blush extensions as much as we do : ) next time you're on our website, be sure to check out our new Extra Thick Quad Weft Set for even more thickness and volume : ) xoxo

Posted 8 years ago

“I received my parcel very promptly but unfortunately ordered the wrong colour (my fault). I emailed to confirm how to exchange and the members of staff were incredibly helpful - they made the whole process so easy which I think is invaluable when putting trust in a company. Top marks for customer service, I will definitely recommend you to all my friends!”

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Posted 8 years ago

Hey Claire, thank you for taking the time to give your feedback : ) It's great to hear you give us top marks for customer service and that you'd happily recommend Milk + Blush to friends - it really is extremely important to us : ) xoxo

Posted 8 years ago

“AMAZING!????”

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Posted 8 years ago

Hey Alexandra - thank you for providing us with your feedback : ) We're so pleased you think Milk + Blush extensions are amazing - we do too : ) xoxo

Posted 8 years ago

“Amazing hair extensions! The hair does not shred at all and they look so natural will definitely be buying these again :)”

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Posted 8 years ago

Hey Lianne, thank you for providing such lovely feedback. It's great to hear that Milk + Blush extensions look lovely and natural - this is what we pride ourselves on : ) Be sure to tag us on instagram @milkandblush so that we can swoon over your dreamy locks : ) xoxo

Posted 8 years ago

“Amazing hair extensions, great quality, thick glossy beautiful all a girl needs!”

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Posted 8 years ago

Hey Paige - thank you for taking the time to provide your feedback : ) It's great to hear you find Milk + Blush extensions so thick and glossy and such great quality - we do too : ) Next time you're on our website, be sure to check out our new Extra Thick Quad Weft Set for even more thick glossiness : ) xoxo

Posted 8 years ago

“Beautiful quality! These hair extensions feel comfortable, look natural and add decent length but also volume. Very happy”

Helpful Report

Posted 8 years ago

Hey Lauren - thank you for providing your feedback : ) It's great that you love the quality of Milk + Blush extensions and that they give you beautiful length and volume while still looking natural : ) be sure to tag us on instagram @milkandblush so that we can swoon over your luscious locks xoxo

Posted 8 years ago

“I emailed customer services as was unsure on the colour, I spoke to Gem who was brilliant and although we couldn't decide which colour was a perfect match as these are for my wedding, she advised me to order both pairs and have the set that didn't match perfectly refunded. I sent one set back and within 2 days was refunded. The best customer service I have ever received (Thankyou Gem!) and certainly the best hair extensions I have used :)”

Helpful Report

Posted 8 years ago

Hey Amy, thanks for taking the time to provide such lovely feedback. It's great to hear that our Customer Care Team were there for you every step of the way when it came to finding you the perfect match for your wedding : ) We really do pride ourselves on excellent service for our customers. From all the team here at Milk + Blush, we hope you had a magical day : ) xoxo

Posted 8 years ago

“Extremely happy with my classic full head set.???? Would definitely recommend!”

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Posted 8 years ago

Hey Lindsay - thank you for providing such lovely feedback : ) It's great to hear you're so happy with your Milk + Blush Classic Set - it's a real favorite of ours too : ) be sure to tag us on instagram @milkandblush so that we can check out your gorge hair : ) xoxo

Posted 8 years ago

Milk & Blush is rated 4.2 based on 1,026 reviews