Milk & Blush Reviews

Name: Milk & Blush
Address: Collingwood Buildings, 38 Collingwood Street, Newcastle Upon Tyne, Newcastle upon Tyne
Rating: 4.17

4.2 Rating 1,005 Reviews

78 %

of reviewers recommend Milk & Blush

Company Reviews

Metrics

Info

4.2

Based on 1,005 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Email:

hello@milkandblush.com

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Milk & Blush 5 star review on 13th October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It has a very nice bag to put the rollers in. The rollers are great as well and come in many sizes with clips. Though I wish there were more clips. Overall it was a great purchase!”

Helpful Report

Posted 5 months ago

Hi there👋 Thank-you so much for your fantastic review! We're so happy you are pleased with our Roller set! As a small team, we really appreciate you sharing your feedback. We look forward to assisting you with your next order. Send us over an email at hello@milkandblush.com to collect your special discount! ✨ Have a beautiful day🤍

Posted 4 months ago

“Beautiful hair as always. I got the quad weft extensions, a volumiser quad weft piece and a human hair ponytail, all 16 ". Never disappointed!”

Helpful Report

Posted 5 months ago

Hi Hannah👋 Thank-you so much for your review! It's great to hear than you're a fan of our products! We appreciate your kind words. As a small team, we really appreciate you sharing your feedback. We look forward to assisting you with your next order. Send us over an email at hello@milkandblush.com to collect your special discount! ✨ Have a beautiful day🤍

Posted 4 months ago

“I bought tape in extensions from Milk+Blush. On arrival they seemed fine. After 1 week they felt like dools hair or horse hair it was awful. I paid hundreds of pounds for the hair. They didn't refund they told me I needed to return for tests first they sent me a million emails asking what I did wrong. I have worn extensions for 2 years and never had a problem up until now. The customer service was awful the hair was really bad I would absolutely avoid this company. Avoid Avoid Aviod.”

Helpful Report

Posted 5 months ago

“I have just wasted over €300 on extensions which I now will never wear due to being the wrong colour and not suitable for my hair . The sample strand is so small that it is so hard to judge for the correct colour, after opening the extensions and using a bigger strand its so much more obvious now that the colour match is completely wrong. Also the set I bought was recommended for fine hair, and the set is still so thick and in my opinion not suitable for thin hair.”

Helpful Report

Posted 6 months ago

“Best hair quality I have ever had! Will never purchase else where again”

Helpful Report

Posted 6 months ago

Hi there👋 Thank-you so much for your lovely 5 star review! We're so happy you are pleased with our services and the quality of our products! As a small team, we really appreciate you sharing your feedback. We look forward to assisting you with your next order. Send us over an email at hello@milkandblush.com to collect your special discount! ✨ Have a beautiful day🤍

Posted 4 months ago

“I got the quad weft, it was the first ever hair extension I have bought and it matched my hair perfectly! It adds a lot of volume just with one quad weft and will look great on my wedding day.”

Helpful Report

Posted 6 months ago

Hi there👋 Thank-you so much for your wonderful review! 🤍 We're so happy you are pleased with our services and the quality of our products! As a small team, we really appreciate you sharing your feedback. We look forward to assisting you with your next order. Send us over an email at hello@milkandblush.com to collect your special discount! ✨ Have a beautiful day🤍

Posted 4 months ago

“Really pleased with the extensions look so natural”

Helpful Report

Posted 6 months ago

Hi Michelle👋 Thank-you so much for your review! It's great to hear that you think or extensions are natural looking! As a small team, we really appreciate you sharing your feedback. We look forward to assisting you with your next order. Send us over an email at hello@milkandblush.com to collect your special discount! ✨ Have a beautiful day🤍

Posted 4 months ago

“Omg I am in LOVE! I cut my hair short which I love but I wanted the luxury of long locks now and then. I did an online search for clip in extensions and Milk and Blush were one of the many offerings. I contacted them on WhatsApp to help me with a colour match. I sent them 3 photos in natural light, at different angles. They replied THE SAME DAY (amazing for us inpatient girlies!). I ordered for next day delivery because I'm impatient and they arrived beautifully boxed. Seriously the packaging is gorgeous! There was a "test weft" to make sure I was happy with the colour match before I committed. I'll be honest, I was skeptical that they'd match my hair. I needn't have worried, the match is unreal! And the quality of the hair is INCREDIBLE! Thick and lush like something out of a hair commercial. I am really impressed and 1000000% happy with my purchase.”

Helpful Report

Posted 6 months ago

Hi Amy👋 Thank-you so much for your review! We're so happy you are pleased with our services and the quality of our products! As a small team, we really appreciate you sharing your feedback. We look forward to assisting you with your next order. Send us over an email at hello@milkandblush.com to collect your special discount! ✨ Have a beautiful day🤍

Posted 4 months ago

“Excellent quality extentions, my daughter loves them. Rapid service too, ordered around 4pm one day, arrived by 10am the following. Ul not get better service than that. Totally delighted all round”

Helpful Report

Posted 6 months ago

Hi Ellie👋 Thank-you so much for your review! We're so happy you are pleased with our services and the quality of our products! As a small team, we really appreciate you sharing your feedback. We look forward to assisting you with your next order. Send us over an email at hello@milkandblush.com to collect your special discount! ✨ Have a beautiful day🤍

Posted 4 months ago

“Super super thick! I was very worried they’d be really expensive but rubbish, however they are thick. Please bring out a weft so I can have micro rows!!!”

Helpful Report

Posted 6 months ago

Hi Shanice👋 Thank-you so much for your review! We're so happy you are pleased with our services and the quality of our products. We will definitely consider your product recommendation for future development. As a small team, we really appreciate you sharing your feedback. We look forward to assisting you with your next order. Send us over an email at hello@milkandblush.com to collect your special discount! ✨ Have a beautiful day🤍

Posted 4 months ago

“I purchased the seamless 20 inch hair extensions for my wedding. While my wedding isn't until next month, I did use the extensions for my hair trial and they worked perfectly! They stay in my hair and blend really well. The hair on the extensions is softer than my own hair...”

Helpful Report

Posted 6 months ago

Hi Brooke👋 Thank-you so much for your review! We're so happy you are pleased with our services and the quality of our products! As a small team, we really appreciate you sharing your feedback. We look forward to assisting you with your next order. Send us over an email at hello@milkandblush.com to collect your special discount! ✨ Have a beautiful day🤍

Posted 4 months ago

“Almost 1 month ago I did the order. I payed for express delivery because it was for an event. Parcel was never delivered. Unhelpful Customer Service. DON’T BUY FROM EUROPE BECAUSE THEY DON’T HAVE THE NECESSARY CERTIFICATE THAT THE IMPORT DEPARTMENT FOR SANITY WILL ASK FOR. So maybe that’s why people complains about the quality”

Helpful Report

Posted 6 months ago

“Haven’t ordered extensions in a long time and I am so pleased with these! They look and feel beautiful and are really subtle in the hair! The colour is slightly too light but it still blends and I may order another colour so it’s multi tones. Absolutely chuffed to bits! Thank you!!”

Helpful Report

Posted 6 months ago

Hi Rosie👋 Thank-you so much for your review! We're so happy you are pleased with the quality of our products! As a small team, we really appreciate you sharing your feedback. We look forward to assisting you with your next order. Send us over an email at hello@milkandblush.com to collect your special discount! ✨ Have a beautiful day🤍

Posted 4 months ago

“Recieved my tape ins they are full of split ends and broken bits”

Helpful Report

Posted 6 months ago

“Wow, from the service I was provided, the packaging everything came in and the quality of the product, I am beyond impressed. Started off with requesting a colour match. The quick response I received, to the care and detail that went it to ensuring the match was perfect was exceptional. I was expecting to have to do something to these extensions to blend with my hair but there is actually no need to. The packaging is so cute and the amount of hair you get for the money is crazy. The quality is so great and I'm absolutely in love. All round amazing and highly recommend!!!!!”

Helpful Report

Posted 6 months ago

Hi Danielle👋 Thank-you so much for your review! We're so happy you are pleased with our services and the quality of our products! As a small team, we really appreciate you sharing your feedback. We look forward to assisting you with your next order. Send us over an email at hello@milkandblush.com to collect your special discount! ✨ Have a beautiful day🤍

Posted 4 months ago

“I bought the filler extensions, and I'm pretty disappointed in them. For the amount of money I paid, to get two stringy thin extensions. These are so hard to cover up too, no matter what I do, the track keeps showing. I wish they were more seamless. Overall I would not recommend these, unfortunately”

Helpful Report

Posted 6 months ago

Hey Kendra, Thank you for taking your time to leave us feedback. I'm so sorry to hear your recent order was not as you expected. Our Micro Fillers are designed to fill in problem areas and not necessarily to add a large amount of volume 🤍 Please pop our team an email at hello@milkandblush.com who would be happy to look into this for you. Best wishes, M+B ✨

Posted 6 months ago

“Have previously got milk + Blush clip ins and the quality was amazing, so thought I’d order their nano bonds as I expected the same quality however for the price of paying over £500 the quality is awful they were okay for the first 2 weeks. They shed like crazy, are always matted and knotted no matter how much you brush them and are all dry and frizzy! I know how to look after extensions as I have worn extensions for over 3 years now and all my previous sets have lasted me a year + I just decided to switch from tapes to Nanos. Don’t waste your money as this is the worst quality hair I have ever had.”

Helpful Report

Posted 6 months ago

Hey Ella, Thank you for taking your time to leave us feedback. I'm so sorry to hear your recent order was not as you expected. Please get in touch with our team at hello@milkandblush.com who would will be happy to investigate this further and come to a resolution together 🤍 Best wishes, M+B ✨

Posted 6 months ago

“I had messaged when I purchased my tape in extensions with some concerns after reading some reviews. I was assured that the extensions were top quality and I had nothing to be concerned about. Unfortunately I have not found that to be true. I have tried many brand over the years as I have worn tape in extensions for about 8-10 years now. These are among some of the worst I have tried. The positive is, I do love the invisible tape where it’s not a shiny tab at the top but actual hair coming out so they are much less noticeable. The negatives are that they get matted up constantly. I have had them moved up once so I have worn them for approximately 10-12 weeks. I have had extensions last me 9 months as I do know how to properly care for them especially with my hair being so blonde, I take extra care to keep my extensions and natural hair healthy. No matter what I do these stay matted very badly. I will be having to have them removed this week as they are totally unmanageable at this point which should not be happening given their age. The next thing is the shedding and breaking off. I have to brush them constantly because of the matting and there is so much shedding and breakage it’s everywhere. My entire floorboard of my car is broken blonde hairs which is definitely the extensions and not my hair. I am very dissatisfied with these extensions and had really hoped to love them. I feel like a refund of the money I paid is due to me given the quality and short life span of these extensions or a replacement of them as maybe I just got a bad batch? Surely this was a bad batch and not the normal that your company is selling because these truly have been awful. They were ok for about the first 2-3 weeks and they have been a battle ever since and progressively got worse to the point of removal now. Please let me know how we can rectify this as I don’t want to have a negative experience with your company but at this point I could never recommend these to anyone.”

Helpful Report

Posted 6 months ago

Hey Summer, Thank you for taking your time to leave us feedback. I'm so sorry to hear your recent order was not as you expected. Our team is actively investigating this for you, and we hope to meet your expectations🤍 Best wishes, M+B ✨

Posted 6 months ago

“The extensions are packaged lovely. They are great fit in your hair nicely and very discreet clips very pleased with my purchase”

Helpful Report

Posted 7 months ago

“I have been using milk + blush for a long time and have always loved the products, however this last set has to be by far the worst I have received, which makes me extremely sad. The stitching is absolutely terrible and I’m not sure how long they will last and to say that the price has increased I’m confused as to why I am paying more for a less quality product.”

Helpful Report

Posted 7 months ago

Hey Rebecca, Thank you for taking your time to leave us feedback. I'm so sorry to hear your recent order was not as you expected. Please get in touch with our team at hello@milkandblush.com who would will be happy to investigate this further and come to a resolution together 🤍 Best wishes, M+B ✨

Posted 6 months ago

Milk & Blush is rated 4.2 based on 1,005 reviews