Milk & Blush Reviews

Name: Milk & Blush
Address: Collingwood Buildings, 38 Collingwood Street, Newcastle Upon Tyne, Newcastle upon Tyne
Rating: 4.14

4.1 Rating 1,040 Reviews

78 %

of reviewers recommend Milk & Blush

Company Reviews

Metrics

Info

4.1

Based on 1,040 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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hello@milkandblush.com

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Milk & Blush 5 star review on 18th January 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This review is based only on the price. I’ve been ordering these extensions for many years now and they never seem to disappoint. My only complain is that the prices have just been getting higher and higher, which is understanding because the cost-of-living is so much higher now but I just don’t know if I can continue to purchase because every time I go in to order a new set, the price has increased again”

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Posted 6 months ago

“Such good quality hair and lovely colour. Great customer service too from messaging on instagram. I got 20inch seamless clip ins in plum red and I'm obsessed with them xx”

Milk & Blush 5 star review on 3rd September 2024

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Posted 6 months ago

Hi Claudia, Thank-you so much for leaving us such a lovely review! It's wonderful to hear that you're pleased with our the quality of our hair extensions, and our customer service team! 💖 As a small team, we really appreciate you sharing your feedback. We look forward to assisting you with your next order. Pop us an email at hello@milkandblush.com to collect your special discount! ✨ We love having you as a customer! Have a beautiful day. 🎀

Posted 5 months ago

“I ordered Tape hair extensions from this website 10 hair extensions cost me £90 and £5 for the delivery and i received 5 hair extensions i emailed them a lot but they didn’t refund my money back Milk Blush is faulty and yes I send them back the 5 hair extensions so disappointed if you can’t refund my money back you should close your website because your selling faulty product.”

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Posted 7 months ago

“This is my second order from milk+blush Ordered 1 pack of 22” extensions in a slightly lighter brown to replace a few I have lost and too add some different tones to blend in with my natural highlights from the sun, They arrived very quick which was lovely, a little lighter than I thought they would have been but the problem is after just 3 washes with sulphate free shampoo ect these new extentions have really lightened up so much they almost look dark blonde and no longer blend with my hair, the first full set I ordered in dark brown have never lightened and have kept really really well so the new lot must just be a bad pack or something but still really dissapointed as £60 odd is a lot too waste and now I will now need too get a new lot asap but I’m concerned about ordering more just incase the same happens again”

Helpful Report

Posted 7 months ago

“I had my tape extensions installed by a professional hairdresser, everything was fine until the first wash of my hair after the first wash of my hair most of the tapes simply came off from my hair. This is unacceptable I paid over £300 for my the hair extensions plus another £100 for the installation to have nice hair for the first three days ! Do not buy, I do not recommend this brand at all !!”

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Posted 7 months ago

“Amazing extensions! First time ordering from Milk & Blush due to my previous suppliers quality deteriorating & I'm so greatful for that because I would never have come across these! The colour, length, quality & feel are the best I've ever had! Definitely do not think twice about ordering!”

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Posted 7 months ago

“Oh my days. These extensions are so thick and so nice literally so full all the way to the ends. I'm so happy I bought them they'll last me ages. The 22 inch is down to my waist and I'm 5'6”

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Posted 7 months ago

“I love the hair and the packaging just what i wanted , but i always have trouble with customs and i have to always double pay ,so be careful if you order from the European Unión ,other than that love the hair ❤️Best hair ever .”

Helpful Report

Posted 7 months ago

“I would give ZERO stars if I could. I have ordered tape extensions from milk + blush and spent a lot of money, for 2 weeks after professional application to be left with constant knotting and matting hair extensions. I have followed all hair extension aftercare (I have had tapes for a long time now) and tried everything I can. Yet I feel the need to take a hairbrush everywhere I go as other wise I look like a birds nest. I bought this new set of extensions for my wedding, and when speaking to customer service they were no help, saying I would have to send them back for them to do 'thorough testing' before doing anything. I explained this would leave me with no extensions for the wedding and I do not have the money to be buying them again ahead of my day!! To be told I haven't read the terms and conditions properly.. THE worst hair I have ever had in my 5 years of wearing extensions, the slight head movement and I am left with matting and tangling in my hair. I can't even wear my hair in a pony tail without it knotting😂 all of this met with the worst customer service. DO NOT BUY”

Helpful Report

Posted 7 months ago

“First time ordering from the brand, and I’m disappointed. I ordered some new sets of invisible tape ins, and selected two dark brown hair tones - but when they arrived they were far from the pictures on the website to the point that I assumed there had been a packing issue and that I had gotten the lighter tone of each by accident. I got in touch via email and the email back was basically ‘nope that’s correct and sometimes it varies from the photos’ - not helpful, as I now I’ve opened the hair I need to dye the hair to try and get to the tones I expected, not what you want for your wedding. Picture to show the two hair tones on a white background and a competitor ‘dark brown’ piece which is also similar to the website picture they were displaying.”

Helpful Report

Posted 7 months ago

“As an avid hair extension user, I have tried just about every brand out there, but Milk and Blush have been my go-to for a few years now. They have an extensive colour range and the quality of their extensions is outstanding. I have used them through various hair colour changes (dark brown, red, highlighted brown and blonde) and their products impress me every single time. The hair arrives beautifully packaged, delivery is consistently quick, and the customer service is top-notch. Milk and Blush are one of the few brands to actually go above and beyond for their customers. I would highly recommend this brand to anyone!”

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Posted 7 months ago

“I ordered some nano tip extensions to bulk out the ones that I already had it, I knew they would be good as I have used the clip ins for years but I can honestly say they’re the best nano tips I’ve ever had in and so much more comfier with the silicone threads. I’ll definitely order more x”

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Posted 7 months ago

“So so happy. After much deliberation i bought 20 inch classic clip in extensions. I’ve got a mixture of thick and thin hair but the clips are hidden well… The colour matches perfectly which i didnt expect due to having natural highlights in my hair but you cant even notice. I’m in love. Thank you Milk and Blush 🩷”

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Posted 7 months ago

“Helpful customer service, and a quality product. Well worth it.”

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Posted 7 months ago

“I am actually really disappointed with this hair I usually just buy cheap synthetic hair so I thought I’d treat myself. I think it was 225 in the sale! The hair is thin nothing to it at all I’m devastated! Too long thin and looks nothing like it does on the models even curled. I’m bridesmaid next month and looks like going to have to buy some cheap synthetic hair as I thought I was going to have princess hair and was so excited when I purchased these! Now I’m 225 pound down. Maybe if they were shorter they would be better. I’m now put off buying real hair 😢”

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Posted 7 months ago

“Excellent choice and ultra quick delivery. Brought for my daughter who has very hard hair colour to match but thislooked beautiful for her being a bridesmaid, thankyou.”

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Posted 8 months ago

“Very good colour matching service. But the hair quality… first off, if you have thick hair please consider this. I got the 24 inch seamless clip ins. If it wasn’t for the “free volumiser” I wouldn’t have been able to cover my air I’ve worn these around 10/15 times, and taken very good care of them. Sadly I now can’t even get a brush through them. They came beautiful and silky and now after several wear the hair tangles easily and is starting to look ratty. Certainly not what I was expecting when I paid nearly £200. I wouldn’t buy from this brand again.”

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Posted 8 months ago

“5 stars, once again! Thank you 💞”

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Posted 8 months ago

“Gorgeous hair extensions started to get dry after a few months so gave them a wash and let them dry naturally and they are like brand new .. BUY BUY BUY!!! 😍😍😍”

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Posted 8 months ago

“Love love the quality of my invisible tape extensions so natural and amazing colour thank you”

Helpful Report

Posted 8 months ago

Milk & Blush is rated 4.1 based on 1,040 reviews