Milk & Blush Reviews

Name: Milk & Blush
Address: Collingwood Buildings, 38 Collingwood Street, Newcastle Upon Tyne, Newcastle upon Tyne
Rating: 4.17

4.2 Rating 1,005 Reviews

78 %

of reviewers recommend Milk & Blush

Company Reviews

Metrics

Info

4.2

Based on 1,005 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Email:

hello@milkandblush.com

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Milk & Blush 5 star review on 13th October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“In October 2023, I purchased the Dark Brown, 18" Ultra Seam Clip-In Hair Extensions, #2, 185g. The quality is amazing, by far better than other UK brands. Thick from the seam down to the tip. There is no tangling or shedding and the shine is still there. They still look as good as new nearly 6 months later. I will buy all extensions here going forward.”

Helpful Report

Posted 8 months ago

Hi Candice 👋 Thank-you so much for leaving us such a lovely review! As a small team, we really appreciate you sharing your feedback. We look forward to assisting you with your next order. Pop us an email at hello@milkandblush.com to collect a special treat! ✨ We're so glad you love your extensions and we love having you as a customer! Have a beautiful day. 🎀

Posted 8 months ago

“I’ve been an extensionist for 14 years and I’ve NEVER experienced such bad quality hair even from budget hair. I thought I’d try the invisible tapes as an option to offer clients, well after 2 washes the hair matted badly and became soo dry which rendered it unusable. Extremely disappointing after spending not far off £500!”

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Posted 8 months ago

“Best hair extenstions ive ever bought! Thanks x”

Helpful Report

Posted 8 months ago

Hi there 👋 Thank-you so much for leaving us such a lovely review! As a small team, we really appreciate you sharing your feedback. We look forward to assisting you with your next order. Pop us an email at hello@milkandblush.com to collect a special treat! ✨ We're so glad you love your extensions and we love having you as a customer! Have a beautiful day. 🎀

Posted 8 months ago

“First time using Milk blush extensions, the quality of the hair is amazing. I’m a mum to be and needed bit of a confidence boost. Am so pleased with the hair. I have use other extensions brands before but nothing will come close to close to quality of milk and brush extensions they lay extremely flat to you head with no noticeable clips. The hair is shiny and smooth and just look amazing! It came in lovely packaging with quick delivery too which was a bonus! Would definitely recommend. Thank you so much. Can’t wait to feel more me.”

Helpful Report

Posted 8 months ago

Hi Megan👋 Thank-you so much for leaving us such a lovely review! We are so glad our extensions could give you a confidence boost and congratulations from all of us at M+B on becoming a mum! 💖 Pop us an email at hello@milkandblush.com to collect a special treat! ✨ We love having you as a customer! Have a beautiful day. 🎀

Posted 8 months ago

“I LOVE milk & blush hair extensions! Everyone always comments on my hair & says how natural it looks. They are amazing quality & also shipped super quick & if you have any questions they get back to you straight away & are so helpful. I highly recommend Milk & Blush!!”

Helpful Report

Posted 8 months ago

Hi Rachel👋 Thank-you so much for leaving us such a lovely review! As a small team, we really appreciate you sharing your feedback. We look forward to assisting you with your next order. Pop us an email at hello@milkandblush.com to collect a special treat! ✨ We're so glad you love your extensions and we love having you as a customer! Have a beautiful day. 🎀

Posted 8 months ago

“Amazing quality of hair, perfect colour match and super quick delivery within a day! (didnt even select next day) The customer service was also fab before hand, advising on lengths, colour etc. Totally recommend!”

Helpful Report

Posted 8 months ago

Hi there👋 Thank-you so much for leaving us such a lovely review! As a small team, we really appreciate you sharing your feedback. We look forward to assisting you with your next order. Pop us an email at hello@milkandblush.com to collect a special treat! ✨ We love having you as a customer! Have a beautiful day. 🎀

Posted 8 months ago

“Absolutely love my new clip in hair! Perfect match too xx”

Helpful Report

Posted 8 months ago

Hi Amy👋 Thank-you so much for leaving us such a lovely review! As a small team, we really appreciate you sharing your feedback. We look forward to assisting you with your next order. Pop us an email at hello@milkandblush.com to collect a special treat! ✨ We love having you as a customer! Have a beautiful day. 🎀

Posted 8 months ago

“I was surprised how quickly my order came, was a nice surprise to get it so fast. Although I was quite shocked to open it and see such a small amount of hair. It’s a beautiful piece and so soft but to have spent £45 on such a small amount of hair, it’s surprised me. I ordered the one piece clip in thinking it would be perfect to help with the thinning of my hair. It only had 3 clips in and only covered half my head. I was hoping it would be abit longer from ear to ear. But My fault I know as I should have read the description better. Thank you anyway.”

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Posted 8 months ago

“Poor quality hair, the return is ridiculous. You can't open the bag to see the hair I think on purpose so you can't return it. I hated the experience. Don't waste your money”

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Posted 8 months ago

“Excellent customer service especially from Ellie! Extremely helpful and very quick response! Thank you ! 😃”

Helpful Report

Posted 8 months ago

“I ordered from milk and blush after seeing tons and tons reviews about how unreal the hair is!🥹 I was colour matched but sadly was not my shade as they come the customer service are absolutely astonishing they replied so fast and gave me a refund which went in 2 days later I’m a type of red that isn’t any on there website so gutted I cannot have there exstensions but could not appreciate them anymore how I’ve been treated through this process🫶🏽”

Helpful Report

Posted 8 months ago

Hi there👋 Thank-you so much for leaving us such a lovely review! As a small team, we really appreciate you sharing your feedback. We're sorry to hear we don't have a shade match for you currently. But we're always looking for new suggestions and will definitely take this into account! Have a beautiful day. 🎀

Posted 8 months ago

“I bought a single clip-in quad weft, just to give a bit of volume and length to my very fine hair. I'm absolutely delighted with the result, the hair itself of soft and beautiful quality, and the brunette shade is just spot-on. The hair is just enough to give my natural hair a boost, but not too heavy and chunky that is pulls on my poor scalp! Another very pleasant surprise, was that my order turned up the very next morning, on a special Before 1pm delivery which I didn't anticipate! (I was so excited as well because I happened to be going out that night, too). Amazing service Milk + Blush! Thank you!”

Helpful Report

Posted 8 months ago

Hi Emma👋 Thank-you so much for leaving us such a lovely review! As a small team, we really appreciate you sharing your feedback. We look forward to assisting you with your next order. Pop us an email at hello@milkandblush.com to collect a special treat! ✨ We love having you as a customer! Have a beautiful day. 🎀

Posted 8 months ago

“IF I CAN LEAVE NO STARS I WILL, I am appalled with the way they have dealt with my situation, the website and pictures are deceiving I bought from milk and blush however the hair quality and texture is below what I expected it does not match my hair at all and is very shiny giving a synthetic, I have asked for a refund and they said they can’t issue a refund due to hygiene purposes but they are willing to take the hair back for an exchange!!! What??!? Don’t purchase from them they will scam you out your money”

Helpful Report

Posted 8 months ago

“The staff was incredibly nice and helpful, they will definitely be my new go to for hair extensions 🩷 thank you milk & blush for your wonderful service 🩷”

Helpful Report

Posted 8 months ago

Hi Shahad👋 Thank-you so much for leaving us such a lovely review! As a small team, we really appreciate you sharing your feedback. We look forward to assisting you with your next order. Pop us an email at hello@milkandblush.com to collect a special treat! ✨ We love having you as a customer! Have a beautiful day. 🎀

Posted 8 months ago

“These are by far the best clip ins I’ve ever bought! I’ve been wearing clip ins for years now and I’ve purchased from just about every company you can think of and these have blown every other competitor out the water! I have had these for about a week or so now and they don’t tangle like every other extension I’ve had in the past (even fresh out of the box I would have to carry a hairbrush with me with other brands I’ve tried but not with milk and blush) My only complaint would be that the dark brown is more like a medium brown but it still blends with my hair for the most part so I’ll take it. Love love love these My hair is chin length and I was able to blend them with ease :)”

Helpful Report

Posted 8 months ago

Hi Bee👋 Thank-you so much for leaving us such a lovely review! As a small team, we really appreciate you sharing your feedback. We look forward to assisting you with your next order. Pop us an email at hello@milkandblush.com to collect a special treat! ✨ We love having you as a customer! Have a beautiful day. 🎀

Posted 8 months ago

“Obsessed the quality is amazing! Will be getting more for sure”

Helpful Report

Posted 9 months ago

Hi Abbie👋 Thank-you so much for leaving us such a lovely review! As a small team, we really appreciate you sharing your feedback. We look forward to assisting you with your next order. Pop us an email at hello@milkandblush.com to collect a special treat! ✨ We love having you as a customer! Have a beautiful day. 🎀

Posted 8 months ago

“Purchased some extentions from this company and with using a hair dryer on them once (with heat protection and at a salon). They went completely matted and dry like synthetic hair. Emailed the company and was told it was my fault and never heard back. Really unprofessional.”

Helpful Report

Posted 9 months ago

Hi Hannah👋 Thank you for taking the time to leave your feedback. We are sorry to hear that you are not 100% satisfied with your most recent order. Please get in touch with our customer service team at hello@milkandblush.com, where they can help you come to a resolution together. Our team are available Monday-Friday💖 Have a beautiful day! 🎀

Posted 8 months ago

“Very quick dispatch and delivery Beautiful hair really soft and the seamless clips are so thin! Very impressed thank you”

Helpful Report

Posted 9 months ago

Hi there👋 Thank-you so much for leaving us such a lovely review! We really appreciate you sharing your feedback. It's great to hear you love our Seamless range as much as we do💞 We look forward to assisting you with your next order! Pop us an email at hello@milkandblush.com to collect a special treat ✨ Have a beautiful day! 🎀

Posted 8 months ago

“I bought the 32" medium blond with highlights human hair ponytail. It matches my natural hair so well. I love it. It was exactly what I was hoping for. The hair is soft, silky, and thick. I use a 4 clip and two 3 clips first for extra thickness, then add the ponytail. It's my new favorite hairstyle. Thank you!”

Helpful Report

Posted 9 months ago

Hi Jamie👋 Thank-you so much for leaving us such a lovely review! We really appreciate you sharing your feedback. It's great to hear you love your new hair as much as we do 💞 We look forward to assisting you with your next order! Pop us an email at hello@milkandblush.com to collect a special treat ✨ Have a beautiful day! 🎀

Posted 8 months ago

“Extremely disappointed in my extensions this time. Have purchased before and was happy with them but they seem to be synthetic this time and very poor. They matt instantly after clipping in and I have even snapped 2 weft bands brushing them out. Have emailed expressing my concern but been ignored. Tried to add photos but won’t let me submit after doing so!”

Helpful Report

Posted 9 months ago

Hi there👋 Thank you for taking the time to leave your feedback. I'm sorry to hear that you are not 100% satisfied with your most recent order. Please feel free to get in touch with our customer service team at hello@milkandblush.com, where they can help you come to a resolution together. 💖 Have a beautiful day! 🎀

Posted 8 months ago

Milk & Blush is rated 4.2 based on 1,005 reviews