Milk & Blush Reviews

Name: Milk & Blush
Address: Collingwood Buildings, 38 Collingwood Street, Newcastle Upon Tyne, Newcastle upon Tyne
Rating: 4.14

4.1 Rating 1,040 Reviews

78 %

of reviewers recommend Milk & Blush

Company Reviews

Metrics

Info

4.1

Based on 1,040 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

hello@milkandblush.com

Write Your review

Tell us how Milk & Blush made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Milk & Blush 5 star review on 18th January 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The hair is nice but much much thinner than I was expecting at a high price. I was expecting a lot more for the money I spent.”

Helpful Report

Posted 1 year ago

“I ordered on Friday and paid £10 for a delivery Saturday before 1pm and still don’t have my order! Had to cancel hair appointment and have lost my deposit. Still have no extensions. Terrible service”

Helpful Report

Posted 1 year ago

Hi there! Thanks for taking the time to share your feedback. Please kindly note our delivery cut-off time for next-day delivery is 2 pm (GMT). If your order was placed before this time, please get in touch with our customer service team so they can look into this for you😊 You can pop them an email at hello@milkandblush.com💌 Thank you!✨

Posted 1 year ago

“Best quality hair I have ever used and I’ve been wearing extensions for years.”

Helpful Report

Posted 1 year ago

Hi Kate👋 Thank-you so much for leaving us such a lovely review! As a small team, we really appreciate you sharing your feedback. We look forward to assisting you with your next order! Pop us an email at hello@milkandblush.com to collect a special treat ✨ Have a beautiful day! 🎀

Posted 1 year ago

“I have been a customer for many years! Best quality and shades. Always very happy!”

Helpful Report

Posted 1 year ago

Hi Fee👋 Thank-you so much for leaving us such a lovely review! As a small team, we really appreciate you sharing your feedback. We look forward to assisting you with your next order! Pop us an email at hello@milkandblush.com to collect a special treat ✨ Have a beautiful day! 🎀

Posted 1 year ago

“Love milk and blush, have been using them since 2015. Totally recommended and love the shades plus customer service. Extremely helpful”

Helpful Report

Posted 1 year ago

Hi Nicole👋 Thank-you so much for leaving us such a lovely review! As a small team, we really appreciate you sharing your feedback. We look forward to assisting you with your next order! Pop us an email at hello@milkandblush.com to collect a special treat ✨ Have a beautiful day! 🎀

Posted 1 year ago

“Y’all do not hesitate!!! I got the quad clip ins in 18in and omg I literally wear this everyday now. I have a bob hair cut and I still can’t believe how seamless and drastic this transformation is!! The hair is flat on your head the clips hold and are easy to adjust, the hair itself is impeccable, the thickest clip ins ever!! Not shiny not stiff just perfect! Only thing is I wish I did the color match because I’ve had to adjust my natural hair color a couple times to match the hair perfectly, im sure this hair can withstand some color though if need be.”

Helpful Report

Posted 1 year ago

Hi there👋 Thank-you so much for leaving us such a lovely review! As a small team, we really appreciate you sharing your feedback. We look forward to assisting you with your next order! Pop us an email at hello@milkandblush.com to collect a special treat ✨ Have a beautiful day! 🎀

Posted 1 year ago

“The extensions arrived super quickly in a beautiful box. The test weft made it super easy to check the colour against my hair before i opened the box. The quality of these extensions is INCREDIBLE! I've been able to tone them slightly and style them regularly and they are still in amazing condition! Definitely just go for it!”

Helpful Report

Posted 1 year ago

Hi Molly👋 Thank-you so much for leaving us such a lovely review! As a small team, we really appreciate you sharing your feedback. We look forward to assisting you with your next order! Pop us an email at hello@milkandblush.com to collect a special treat ✨ Have a beautiful day! 🎀

Posted 1 year ago

“I have used milk and blush so many times. Top quality products, my recent order I was slightly disappointed with as it seemed a lot thinner than previous.”

Helpful Report

Posted 1 year ago

Hi Chloe👋 Thank you for your feedback! We are so sorry to hear your recent order wasn't up to our usual standard. Please pop our customer service team an email at hello@milkandblush.com so they can assist you further with this💗 Thanks, Chloe🎀

Posted 1 year ago

“The packaging was gorgeous and the texture if the hair is some of the best I've come across. I took them to my hairdresser to be blended with my own hair so I could wear them on my wedding day. Both my normal hairdresser then the wedding a hairdresser were blown away with the quality of the hair which says something! I bought 16"s for added volume in the front of my hair”

Helpful Report

Posted 1 year ago

Hi Kaya👋 Thank-you so much for leaving us such a lovely review! As a small team, we really appreciate you sharing your feedback. We're so happy we could play a small part in your special day and we look forward to assisting you with your next order! Pop us an email at hello@milkandblush.com to collect a special treat ✨ Have a beautiful day! 🎀

Posted 1 year ago

“Worst extensions I’ve ever purchased. Feel silky smooth as soon as you get out the packet and then turn to horse hair after one use, feel the same quality as the cheap back stage clip ins. Clips are chunky so can be difficult to hide. Worst quality and expensive.”

Helpful Report

Posted 1 year ago

Hey👋 Thank you for your feedback. We are so sorry to hear your recent order wasn't up to our usual standard. Please pop our customer service team an email at hello@milkandblush.com so they can assist you further with this and come up with a suitable solution for you💗 Thank you🎀

Posted 1 year ago

“I will continue to write reviews until I get a refund for such poor quality hair. As you can see in other reviews including my own the hair gets matted gets dry so easily which proves it’s synthetic hair. After poor customer service I have wrote to trading standards to report the company for falsely advertising. I am having to take out the hair I only had fitted less than two months ago as I can’t even wear it down because it doesn’t stay straight it matts within seconds of brushing you can’t even put your fingers through it without having to pull and get the knots out .. please do not use for your professional extensions it really isn’t worth the hassle or money”

Helpful Report

Posted 1 year ago

“I have had the 22inch blonde tape ins for two months now , first I noticed how quick the loss of hair was , which I reported for them to fob me off sadly now the hair is so dry and knotty constantly DO NOT WASTE YOUR MONEY LOOK ELSEWHERE”

Helpful Report

Posted 1 year ago

“I had an awful experience with Milk and Blush. I am certain I had not touched/opened the extensions I attempted to return at all, Milk and Blush clearly stated I could take out the one piece to see the colour to match to my hair but that is all that was touched. I’m not happy I have now had to pay the rest of this when I did NOT open the box I returned it exactly how I received it. Just to add I have ordered extensions from Milk and Blush before and fully understand the returns policy as I have returned extensions in the past and I had my refund successfully with no problems however this time you are refusing to refund me even though I had not handled or opened the void seal. Now I’m not really sure what happens now as this has never happened before with my returns but I hope you understand that i didn’t touch the extensions or open the seal this could be an error on your behalf and I would like to investigate more because I remember clearly being cautious of the packaging and handling the box as I know your returns policy is strict therefore is why I never opened at all. I’m not happy that I have had to explain myself like this but what else can I do, I deserve to be refunded my money for this as I ordered the wrong colour for myself and now cannot order the right ones as I haven’t received my money back from this refund I am really unhappy about this outcome”

Helpful Report

Posted 1 year ago

“The best hair extensions, so soft and the perfect colour match!”

Helpful Report

Posted 1 year ago

Hi there👋 Thank-you so much for leaving us such a lovely review! As a small team, we really appreciate you sharing your feedback. It's great to hear the shade match was perfect. We look forward to assisting you with your next order! Pop us an email at hello@milkandblush.com to collect a special treat ✨ Have a beautiful day! 🎀

Posted 1 year ago

“The champagne blonde color is pink! The color matches nothing in the picture! Very disappointed”

Helpful Report

Posted 1 year ago

“I’m astounded with the quality of the extensions that I received! The colour match was incredible!! (i emailed before a picture) I’ve bought another set!”

Helpful Report

Posted 1 year ago

Hi Hollie👋 Thank-you so much for leaving us such a lovely review! As a small team, we really appreciate you sharing your feedback. It's great to hear the shade match was perfect. We look forward to assisting you with your next order! Pop us an email at hello@milkandblush.com to collect a special treat ✨ Have a beautiful day! 🎀

Posted 1 year ago

“Such amazing extensions , so real and matched my hair colour so so well , would recommend x”

Helpful Report

Posted 1 year ago

Hi Denise👋 Thank-you so much for leaving us such a lovely review! As a small team, we really appreciate you sharing your feedback. We look forward to assisting you with your next order! Pop us an email at hello@milkandblush.com to collect your special discount! ✨ Have a beautiful day! 🎀

Posted 1 year ago

“I absolutely adore this brand 😍 my second set I’ve bought and they are gorgeous and so natural looking!”

Helpful Report

Posted 1 year ago

Hi Courtney👋 Thank-you so much for leaving us such a lovely review! As a small team, we really appreciate you sharing your feedback. We look forward to assisting you with your next order! Pop us an email at hello@milkandblush.com to collect your special discount! ✨ Have a beautiful day! 🎀

Posted 1 year ago

“The quality of these extensions are incredible and the colour match couldn’t have been better. They’re seriously good quality. The only thing i’d say is that there are a lot of 2 clips and not enough 3 clips but they still look absolutely seamless and great.”

Helpful Report

Posted 1 year ago

Hi Laura👋 Thank-you so much for leaving us such a lovely review! As a small team, we really appreciate you sharing your feedback. We look forward to assisting you with your next order! Don't forget to tag us in any pics! ✨ Have a beautiful day! 🎀

Posted 1 year ago

“I ordered clip ins due to a recommendation from a friend. I’m usually a ponytail girl but now I’ve got my hair back in beautiful condition I thought why not give clip ins a go finally. This was my first time ordering human hair clip in extensions. I picked 20” seamless extensions, paid additional for them to be delivered within 1-2 days. I was excited to receive them as I was looking forward to putting them in and practice some styling before all the Christmas parties. My delivery had come, when opening to my surprise the box was empty, no extensions just clips for the extensions. The security seals finely broken, no hair nothing! I was actually quite angry and upset, and it’s actually triggered my anxiety as I’m very specific with things. it’s been a while since treating myself and especially because these are the first human clip ins I’ve ever purchased I was really disappointed. I spent some time going back and forth whether to order, but because I kept going back and having a look on the site I knew it was a sign to just get them. Something like this has never happened to me before so it completely threw me. I’m hoping this can be resolved, I’m confident that if the extensions were in the box this would of been a 5 star review. Have emailed the team, sent pictures and hoping this can be resolved”

Helpful Report

Posted 1 year ago

Milk & Blush is rated 4.1 based on 1,040 reviews