Milk & Blush Reviews

Name: Milk & Blush
Address: Collingwood Buildings, 38 Collingwood Street, Newcastle Upon Tyne, Newcastle upon Tyne
Rating: 4.16

4.2 Rating 1,022 Reviews

78 %

of reviewers recommend Milk & Blush

Company Reviews

Metrics

Info

4.2

Based on 1,022 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Email:

hello@milkandblush.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely amazing. The best quality hair extensions I have ever had. I ordered shade sweetie darling and they added a lovely natural balayage look to my hair even though my natural hair is all the same colour. I am going to buy another set I love them sooo much !!”

Helpful Report

Posted 3 years ago

This is absolutely amazing to hear, Em!💖We look forward to providing you with the same great quality extensions with your next and future orders 🥰

Posted 3 years ago

“Very disappointed too thin and shed very easy for the price do not recommend”

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Posted 3 years ago

Hi Fionnuala 😊I'm really sorry to hear you're unhappy with your Milk+Blush experience on this occasion. I can't see any correspondence from you regarding a recent order - please do get in touch with our team via hello@milkandblush.com and we'll be more than happy to assist you with any queries or concerns 💖

Posted 3 years ago

“Love love love my hair!! The best I’ve had yet!”

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Posted 3 years ago

thank you so much for your review, Phillippa! we're so please you love your Milk+Blush extensions as much as we do 🙌😍

Posted 3 years ago

“Really lovely and soft. I messaged on Instagram for a colour match and the match was spot on. I'm going to be ordering more singles soon for days when I want extra thick volume”

Milk & Blush 5 star review on 19th April 2021

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Posted 3 years ago

Hi Abbie! Thanks so much for your lovely review 💖and for sharing your gorgeous selfie 😍we're so glad the team were able to match you so perfectly - they look amazing! 😊

Posted 3 years ago

“Amazing extensions; I’ve tried lots of clip in extensions and these are by far my favourite and incredibly reasonable! They are as discreet as tape extensions and suitable for super fine hair. The customer service was also exceptionally helpful when I wished to alter my initial order!”

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Posted 3 years ago

Thank you so much for taking the time to leave us such a lovely review 🥰we're so glad you absolutely love your extensions and to know that our lovely customer service team were so helpful with your order 💖

Posted 3 years ago

“Couldn’t be happier!! Such lovely hair feels very full and fluffy and colour matched perfectly highly recommend and well worth money!! I’m defo feeling glam 🦋”

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Posted 3 years ago

Hi Khloe 🥰thank you so much for your review! We're thrilled to know how happy you are with your new hair, so amazing to hear that you feel so glam 😍💁‍♀️

Posted 3 years ago

“The best customer service, the hair has a very good quality. Been buying from them since I found them, about 7 years ago.”

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Posted 3 years ago

Hi there! Thanks so much for your review 💕It's so great to hear that you've been part of the Milk+Blush family for so many years! We're so pleased to hear such lovely feedback about our customer service team and the quality of our extensions 🥰

Posted 3 years ago

“Beautifully packaged, super silky soft hair and excellent customer service if you need any help :) I have fine hair which is cut into a mid length bob, I got myself the seamless 12 inch set and they are amazing! They look super natural due to the seamless weft (normal lace extensions look too bulky in my fine hair) and they feel light as a feather too 💜🥳”

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Posted 3 years ago

Wow, thank you for your lovely review Amey!😊We're so glad to hear how much you love your seamless extensions and we really look forward to providing you with the same great quality products, and service, going forward 💕

Posted 3 years ago

“Honestly the best brand out there for amazing extensions and customer service! 💖 The hair is stunning and the team can’t do enough for you from shade matching to refunds/exchanges and even just advice on how to make your hair look unreal and making the extensions last as long as possible 😍 so pleased!”

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Posted 3 years ago

Hey Emma, thanks so much for your amazing 5* feedback! We're so glad to hear how happy you are with your Milk+Blush experience 😊

Posted 3 years ago

“The best extensions I've ever had! 😍 I've been using clip in extensions for at least 10 years but I haven't been able to stick with any particular company until now. Milk and Blush is the first company I've been happy to leave a review for. They are very good quality for the price and the colour match is exact ❤️I've started recommended Milk and Blush to my friends and colleagues. Love my extensions! Highly recommend! ❤️😍”

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Posted 3 years ago

Thank you so much for your lovely review, Andrea! We're so glad to hear how happy you are with your extensions 💖😊We look forward to providing you with the same great quality and service going forward!

Posted 3 years ago

“I have used milk and blush hair extension for years and LOVE THEM”

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Posted 3 years ago

Thanks so much for your review, Tiffini! We're so glad you love your extensions 💖

Posted 3 years ago

“The customer service I received was next to none. Although there was a mistake with the shade twice and having to pay a returns cost that wasn’t my fault the issue was resolved in the end and I am extremely happy with the extensions. They are amazing quality and really comfy .”

Helpful Report

Posted 3 years ago

Hi Jade, thank you so much for your review 😊We're so sorry to hear there was an issue with your order initially but we're glad to know that our lovely customer service team were able to rectify this for you💖If there's anything else the team can help with please don't hesitate to get back in touch!

Posted 3 years ago

“I cant recommend this company enough. The hair is amazing quality i bought the 20” delux set and I’m very happy with it. I cut my hair to shoulder length so being able to have long hair again feels amazing. Their customer service is next to none. From the helpful tutorials on their youtube to their quick replies on social media, I really can’t fault anything.”

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Posted 3 years ago

Thank you so much for your review! We're thrilled that you absolutely love your extensions and have had such a great experience with our team across all platforms, it means the world to us! 🥰💗

Posted 3 years ago

“I don't know how they do it exactly but my 180 grams set from Milk + Blush seems to a lot more hair compared to other 180 grams sets I've tried, maybe the hairs used are thicker or something I don't know, it's good though and looks a lot better, the hair is soft and a nice color too, really recommend this set.”

Helpful Report

Posted 3 years ago

Hi Hollie, thank you so much for your review! We're so glad to know how much you love the thickness, softness and colour of your Mik+Blush extensions 😍

Posted 3 years ago

“Beautiful colour for redheads (shade I a think We’re Alone Now). Really soft when they first arrived. Nice packaging. Came next day even though I didn’t pay for next day delivery. My problem is that when they get wet they turn into a matted mess and look much less expensive than when they first arrived. They’re obviously coated with something to make them seem great quality that just washes off. I didn’t wash them with anything, they just got wet! I know I wasn’t expecting the world with these but I am disappointed based on all the good reviews. I wonder if all these reviews were written before their extensions got wet. Or should I just have been prepared for the quality not to last? I contacted customer service and they told me I shouldn’t have got them wet and sent me a silicone solution for free to help (that’s not arrived yet so I can’t vouch for it). I mean thanks I guess but how can I wear my extensions and NEVER get them wet?! Even if I never clean them (ew) it still rains sometimes! Anyway they’re ok but I’ve bought cheaper extensions from other brands which were exactly the same quality so I wouldn’t buy from M&B again.”

Helpful Report

Posted 3 years ago

Hi Amy, thank you for taking the time to leave us a review 💖We're so glad to hear that the shade I Think We're Alone now is perfect for you, and also to know that you received super fast delivery 📦🚀I'm sorry to hear that your extensions seem a little dry after being exposed to water - unfortunately due to the nature of human hair extensions this is to be expected. This is because the extensions don't have the natural oils which our own hair has in order to restore the same softness after being exposed to water. More info on this can be found in our website FAQ's. The complimentary silicone daily refresher that our customer care team have kindly sent will definitely help restore some of that softness for you😊💖

Posted 3 years ago

“Love my extensions and how good quality they are”

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Posted 3 years ago

Thank you for your review, Chloe! We're so glad you love your extensions 😊💕

Posted 3 years ago

“I have fine hair and a small head. I can only wear a few, which looks weird because gice the impression of less hair. The big extra one is too bulky and visible underneath so I dont know why its added in the pack because its not seamless. If the big one would be seamless it would make the situation a lot better. Cannot be worn when its windy outside. But they can be great when being indoors. I havent tried them in public yet because they become visible very wuickly underneath and I need to find a way to hide them better”

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Posted 3 years ago

Hi Oana, thank you for taking the time to leave us a review 😊thank you for your feedback regarding the seamless set, this has definitely been taken on board. If I may, I'd like to recommend a few tips if you feel you struggle with concealing your wefts into fine hair 💕 Our first tip is to gently tease your roots to give the clips something to hold onto. Alternatively, you can use some dry shampoo to add extra texture and grip at your roots while creating more volume. Another tip is not to clip any of the wefts higher than eyebrow level or ear level if your hair is really fine. You need to make sure that you’re leaving enough hair to cover the top of the wefts so if your natural hair is on the thinner side then you’ll definitely want to clip them lower down 😊 we have a whole load of other tips on blending extensions with fine hair over on our blog. if you head over there, and search 'fine hair', there are some really handy guides on this. Or, if you'd rather, please don't hesitate to pop a message to our customer care team who will be more than happy to offer their tips and advice. We absolutely want you to make the most of your extensions 💕

Posted 3 years ago

“I’m so happy with my order from here! Came quickly and no problem with delivery. I did have an problem which was NOT to do with milk and blush but my payment choice, but as soon as I emailed milk and blush about this problem I got a reply straight back! The lady who I was talking to was very friendly and helped explain how to get this problem sorted. I’m very happy with my extensions and I will happily say that the customer service was brilliant!! 😊”

Milk & Blush 5 star review on 13th March 2021

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Posted 3 years ago

Hi Izzy, thank you so much for taking the time to leave us a review and share your gorgeous pics 💗 we're so glad to hear you had such a great experience with our customer care team, we pride ourselves on the quality of our products and service to this is so lovely to hear 🥰your extensions look a perfect match! Thanks again xx

Posted 3 years ago

“Milk + Blush have always been my ‘go to’ They are the best clip in extensions by far. The quality of them is second to none and they last for ages if cared for properly. I will never buy another brand”

Milk & Blush 5 star review on 11th March 2021

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Posted 3 years ago

Hi Katie! Thanks so much for your review, and your lovely selfie of course 🥰we're so glad to hear how much you love your Milk+Blush extensions 💗

Posted 3 years ago

“I am an absolute amateur and I cannot Express how much I am in love with my purchase, better than I would if imagined! Thank you so much I will definitely be buying again in the future ♡”

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Posted 3 years ago

Hi Cazza, thanks so much for your review! We're so pleased that you love your extensions so much 🥰we look forward to providing you with the same great products going forward!

Posted 3 years ago

Milk & Blush is rated 4.2 based on 1,022 reviews