Milk & Blush Reviews

Name: Milk & Blush
Address: Collingwood Buildings, 38 Collingwood Street, Newcastle Upon Tyne, Newcastle upon Tyne
Rating: 4.16

4.2 Rating 1,021 Reviews

78 %

of reviewers recommend Milk & Blush

Company Reviews

Metrics

Info

4.2

Based on 1,021 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Email:

hello@milkandblush.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I’ve been using extensions regularly for over five years now…I’m very picky about my shade of brown. I have absolutely fallen in love with “sweet like chocolate” (please never take them away) I just ordered my second set in 20in and plan on getting a 24in soon. I’ve previously used luxy brand- but was always frustrated never able to find the right undertone (every color was always too red or just too dark…and after one wash the extensions were trash also could not hold a curl). Milk and blush have beautiful natural undertones and the images are true to in person results. They sit seamlessly on my thin hair. They remind me a lot of my old favorite extensions (Euronext- that don’t seem to exist anymore). Will update after my first wash. But right now, I’m obsessed…and I hope they stick around for a long time and please keep this shade because I will keep coming back! I am a customer from the US, package arrived within a week with the $10 shipping option, which was great!”

Helpful Report

Posted 3 years ago

Hi there, thank you so much for your review! 💖we're so pleased to be able to provide you with the perfect shade and set of extensions! We totally look forward to providing you with the same great quality going forward, and don't worry, Sweet Like Chocolate isn't going anywhere 😘

Posted 3 years ago

“I ordered these as an alternative to bonded extensions. They are thick and feel so nice. I find them very easy to style and are practically unnoticeable even when clipped rather high on my head. They lay flat and blend so nicely. They are thick from top to bottom. I ordered the lightest ombré option in 20 inches. I was shocked how nice they are. They aren’t the cheapest (300$ Canadian) but it is worth it.They arrived in less then 7 days to Ottawa Canada which was great. I will buy again. I am totally smitten with these :3”

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Posted 3 years ago

Thank you so much for your 5-star review, Nat! 🤩we pride ourselves on the quality of our extensions so it means the world to hear your comments 😘

Posted 3 years ago

“Needed to get some real hair extensions for a family wedding and was really happy to have been recommended Milk + Blush. I had a few questions about which colour and hair length would suit my hair and wrote to the team. Was amazed at how quick the response was! The product was in my cart literally the next hour and sent to me the next day! Not my first time buying hair extensions, but think I found my new fav brand!”

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Posted 3 years ago

Hi Melissa! Thank you so much for your review 😊we're so pleased that our friendly team were able to help find your perfect set of extensions so quickly! 💖

Posted 3 years ago

“The most beautiful extensions I’ve ever had. I’ve tried Bellami, zala, irresistible me and nothing comes close to these. Worth every penny. I have layered hair at my shoulders but you’d never know. I am a cosmetology student so I KNOW quality hair, and this is it.”

Milk & Blush 5 star review on 5th August 2021

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Posted 3 years ago

Hi Taylor! Thank you so much for your lovely review, and for sharing your gorgeous selfie 😘we're so thrilled to hear how much you love our extensions! We look forward to providing you the same great quality products going forward 🤩❤️

Posted 3 years ago

“Customer service at its finest! I needed to amend my order, I contacted the team and they could not have done more! This is the second time I’ve bought from Milk & Blush and I will deffo be doing again! Fast, friendly and spot on service! Thanks again Milk & Blush. Would recommend to everyone! The hair is lovely too!! 😊”

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Posted 3 years ago

Thank you so much for your review! We're so pleased to hear how happy you are with your Milk+Blush experience so far 😊we hope you absolutely love your order 💖

Posted 3 years ago

“I have been buying hair from Milk+Blush 3 times and I have always been satisfied. Now that they come to me, I'm upset. The hair has been quite looking since the yarrow. They have thin ends. The color Sweet like chocolate is supposed to be brown, but the black artificial hair with the ending is quite translucent there. I'm thinking of returning the hair and ordering it elsewhere.”

Helpful Report

Posted 3 years ago

Hi Nikol 😊thank you for taking the time to leave us a review. I'm sorry to hear that you're unhappy with your most recent order with us! I can't seem to see any correspondence from you with our customer service team - please do pop us an email on hello@milkandblush.com 💌and our friendly team will be happy to assist you further! 😊💖

Posted 3 years ago

“Third set of milk and blush extensions, love them! These are the lightest blonde shade custom coloured pink! 💕🌸💖”

Milk & Blush 5 star review on 28th July 2021

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Posted 3 years ago

Hi Ceri, thank you so much for your review and for sharing your gorgeous pic! We love the pink 💞💋we're so glad to hear that you continue to love your M+B extensions, and look forward to providing you with the same great quality going forward 😊

Posted 3 years ago

“The best hair extensions! Buying my 2nd set and couldn’t be happier!”

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Posted 3 years ago

Thank you so much for taking the time to feedback, Sophie 🙂 We're so glad to hear you love the quality of your Milk + Blush extensions 💘

Posted 3 years ago

“My 6th purchase used them for years since the start, recently got my 20 inch set love them so much ! X”

Milk & Blush 5 star review on 24th July 2021

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Posted 3 years ago

Thank you so much for your kind words, Chelsie! You look fabulous in your latest set 😍

Posted 3 years ago

“Absolutely love these extensions! These are the third set I’ve bought from Milk & Blush and they’re such good quality every time”

Milk & Blush 5 star review on 20th July 2021

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Posted 3 years ago

Looking beautiful, lovely 😍 We're so glad to hear you love the quality of your Milk + Blush extensions! We welcome you back at any time xx

Posted 3 years ago

“I've always came back to Milk and Blush because their customer service has always been excellent and I like the selection of wefts that the hair comes in. There is something simple about the placement of these extensions and for the price, the hair is AMAZING. My first set of Milk and Blush hair extensions from 5 years ago are still wearable today.”

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Posted 3 years ago

Thank you for your heartwarming feedback 🖤 We're so glad to hear you love the quality of your Milk + Blush extensions and we welcome you back at any time xxx

Posted 3 years ago

“I’ve been wearing Milk & Blush extensions for years and have always been so happy with the (usually amazing) quality of these extensions! However since ordering my most recent set in April I’ve had two separate wefts snap on me! Super disappointed as there’s no reason this should have happened (I’ve always used correct brushes and products to maintain the extensions) ☹️”

Helpful Report

Posted 3 years ago

Hey Eloise, I'm so sorry this has happened to your latest set! We pride ourselves on our quality. Please could you email our friendly customer service team at hello@milkandblush.com and they will be able to investigate this further for you 💘 xx

Posted 3 years ago

“Paid extra for next day delivery then doesn’t arrive until 3-4 days later. Total scam!!”

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Posted 3 years ago

We're so sorry that your order got delayed. I can't seem to see any correspondence with us regarding this order. Please feel free to email our friendly customer service team who will be able to investigate this further for you 🖤

Posted 3 years ago

“Studying quality. The best extension for have ever bought. Customer service is amazing and delivery was free and so fast !! Love them”

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Posted 3 years ago

Thank you so much for your kind words, Em 🖤 We're so glad to hear you love the quality of your Milk + Blush extensions!

Posted 3 years ago

“Absolutely love this hair, always order from hair, quality is unreal and looks beautiful 🤩”

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Posted 3 years ago

We're so glad to hear you love the quality of your Milk + Blush extensions! 😘 Happy styling! xx

Posted 3 years ago

“Perfect match to my hair and they are high quality. Great packaging and speedy delivery ❤️”

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Posted 3 years ago

Thanks so much for taking the time to feedback, Jay! We're so glad to hear you love the quality of your Milk + Blush extensions 💘

Posted 3 years ago

“I’ve been using milk & blush for years for my hair extensions as I like them to be 24 inches, they are always such great quality. For my latest order I had to speak to customer service & Georgia was so lovely, and helpful ❤️ Great company”

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Posted 3 years ago

Hey Naomi, Thanks so much for your feedback, we'll be sure to pass this on to Georgia 😊😘. We're so pleased you love your new Milk + Blush set and welcome you back anytime! 💘

Posted 3 years ago

“Good thick hair”

Milk & Blush 5 star review on 18th June 2021

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Posted 3 years ago

Thanks so much for your review, Nicole! We're so glad to hear you love the quality of your Milk+Blush extensions 😊

Posted 3 years ago

“Hair is good quality and long lasting, they can last for over a year if you take care of them.”

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Posted 3 years ago

Thanks so much for your review! We pride ourselves on the quality of our extensions, so this feedback means the world to hear!😘We really look forward to providing you with the same great products going forward 💖

Posted 3 years ago

“Beware when ordering and paying for next day delivery. Your extensions may be out of stock. Twice now ive purchased extensions, having gone through to the checkout stage ( paying for next day delivery £6+) to then read in the confirmation email, in very small print nearer the bottom where it tells you what you ordered... That its out of stock. There seems to be no system in place to stop you finalising an item thats out of stock and more so... Taking your money for next day delivery that you wont get. The first time this happened they weren't keen to refund... I guess its going to be the same issue here too. I DEFINITELY wouldn't of ordered if the set i needed was out of stock. And no where did i read it was until the confirmation email. Very poor!!!!!!”

Helpful Report

Posted 3 years ago

Hi Sam! I'm sorry to hear there was some confusion regarding the backorder of your item. I can see that our friendly customer care team have dealt with this for you via email - please don't hesitate to get back in touch with them if you have any further questions 😊

Posted 3 years ago

Milk & Blush is rated 4.2 based on 1,021 reviews