Milk & Blush Reviews

Name: Milk & Blush
Address: Collingwood Buildings, 38 Collingwood Street, Newcastle Upon Tyne, Newcastle upon Tyne
Rating: 4.17

4.2 Rating 1,010 Reviews

78 %

of reviewers recommend Milk & Blush

Company Reviews

Metrics

Info

4.2

Based on 1,010 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Email:

hello@milkandblush.com

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Milk & Blush 5 star review on 13th October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My go to hair extensions, the quality and thickness is outstanding!”

Milk & Blush 4 star review on 22nd August 2021

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Posted 3 years ago

Hi Chantelle! Thank you for your review and for sharing your beautiful pic, your hair looks amazing! 🥰💗

Posted 3 years ago

“Best extensions I have bought in a long time.....I was so excited when they arrived.....the packaging is so beautiful and you can tell that such care has been taken in getting your package ready. The colour is perfect.....I chose "she stole my look" as I have lowlights and highlights.....dark blonde / very light brown roots / golden highlights so they look great. The quality is amazing ....love”

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Posted 3 years ago

Thank you so much for taking the time to leave such a lovely review! 😊 It's amazing to hear how much you love the quality of your order, from the packaging to the hair itself 🤩💗

Posted 3 years ago

“They ignored me and didn’t help at all after me and my sister both received parcels with no extensions in! My sister got her money back but they won’t give me mine back and keeps ignoring me! Please do not use this company as they scammed me and took my money! I’ve contacted the local fraud authorities too”

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Posted 3 years ago

Hi there! I can see that the team have been in contact with you regarding the delivery of your item with Royal Mail. Many thanks 😊

Posted 3 years ago

“One of the worst brand of extentions I've ordered from. So thin and see- through😱 I'll stick to foxy locks in future.”

Helpful Report

Posted 3 years ago

Hi Maddie! We're really sorry to hear that you feel this way. I can see that you haven't yet got in touch with our customer care team with regards to any issues with your order. Please do pop an email to hello@milkandblush.com for us to assist you further, our team are happy to help 💖

Posted 3 years ago

“Amazing service!! Sent in pics of my hair and received a perfect match!! I bought the 20'' quad weft set, the hair quality is excellent, so thick and soft! Deffo want to buy the pony tail now!!”

Milk & Blush 5 star review on 19th August 2021

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Posted 3 years ago

What a beautiful pic, Anja! Total hair goals 😍. Thank you so much for your lovely feedback, we look forward to providing you with the same great quality products and service going forward 💖

Posted 3 years ago

“The quality of your product is always so nice. And you’re prompt with your shipping and delivery. BUT I bought two samples of your lightest platinums and neither of them were light enough. Which is strange because a few years ago I ordered the Oh My Gwen Stefani and it was the perfect level of blonde.”

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Posted 3 years ago

Hi Jessica! Thank you for taking the time to leave us a review 😊I'm glad you were so pleased with the quality of our products and service 💖 I do apologise however that we didn't have a perfect shade match for you on this occasion! The good news is that since launching our swatches, there is no longer a need to purchase a full set and make a return if the shade isn't right for you 🙌🏼I'm glad to see you were able to make use of this. If you do need any further assistance in finding the correct shade match, please don't hesitate to contact our team at hello@milkandblush.com and we'll do our best to help 😘

Posted 3 years ago

“Lovey soft hair! Great match as always! Just ordered my third set”

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Posted 3 years ago

We're so glad to hear it! Thank you for your lovely feedback😊😘

Posted 3 years ago

“The customer service was super friendly and professional, my colour match was perfect! My colour was out of stock so I did a pre-order, and it came within a couple of days, super impressed!”

Helpful Report

Posted 3 years ago

Hi Zena! Thank you so much for your review 😊We're so pleased to hear how happy you are with your Milk+Blush experience. We really look forward to providing you with the same great quality and service going forward 💖

Posted 3 years ago

“The service was amazing start to finish! Firstly i sent a photo to get a colour match - they responded very quickly and the colour match is perfect! Secondly, I’ve been wearing hair extensions on and off for 15 years - these so far appear to be the best quality and are thick all the way to the end. Thirdly, I don’t even have to wear all the hair pieces for it to look full! And fourthly, the delivery time was quicker than expected! Amazing all round.”

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Posted 3 years ago

Thank you so much for your review, Fifi! We're so pleased to hear how happy you are with your extensions and overall experience shopping with us 😊💖

Posted 3 years ago

“I’ve always dyed my hair at home and eventually had to have it chopped to my shoulders :( had it dyed at a hairdressers and bought red extensions with you guys to match my hair. MATCHED PERFECTLY And I can now have short and long hair whenever I want!!! Thank you so much I will be coming back whenever I change the colour of my hair 😂”

Milk & Blush 5 star review on 8th August 2021

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Posted 3 years ago

Red looks amazing on you, Sophia! 😍thank you so much for your comments - we look forward to continuing to provide you with great extensions in the future! 🌟

Posted 3 years ago

“I’ve been using extensions regularly for over five years now…I’m very picky about my shade of brown. I have absolutely fallen in love with “sweet like chocolate” (please never take them away) I just ordered my second set in 20in and plan on getting a 24in soon. I’ve previously used luxy brand- but was always frustrated never able to find the right undertone (every color was always too red or just too dark…and after one wash the extensions were trash also could not hold a curl). Milk and blush have beautiful natural undertones and the images are true to in person results. They sit seamlessly on my thin hair. They remind me a lot of my old favorite extensions (Euronext- that don’t seem to exist anymore). Will update after my first wash. But right now, I’m obsessed…and I hope they stick around for a long time and please keep this shade because I will keep coming back! I am a customer from the US, package arrived within a week with the $10 shipping option, which was great!”

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Posted 3 years ago

Hi there, thank you so much for your review! 💖we're so pleased to be able to provide you with the perfect shade and set of extensions! We totally look forward to providing you with the same great quality going forward, and don't worry, Sweet Like Chocolate isn't going anywhere 😘

Posted 3 years ago

“I ordered these as an alternative to bonded extensions. They are thick and feel so nice. I find them very easy to style and are practically unnoticeable even when clipped rather high on my head. They lay flat and blend so nicely. They are thick from top to bottom. I ordered the lightest ombré option in 20 inches. I was shocked how nice they are. They aren’t the cheapest (300$ Canadian) but it is worth it.They arrived in less then 7 days to Ottawa Canada which was great. I will buy again. I am totally smitten with these :3”

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Posted 3 years ago

Thank you so much for your 5-star review, Nat! 🤩we pride ourselves on the quality of our extensions so it means the world to hear your comments 😘

Posted 3 years ago

“Needed to get some real hair extensions for a family wedding and was really happy to have been recommended Milk + Blush. I had a few questions about which colour and hair length would suit my hair and wrote to the team. Was amazed at how quick the response was! The product was in my cart literally the next hour and sent to me the next day! Not my first time buying hair extensions, but think I found my new fav brand!”

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Posted 3 years ago

Hi Melissa! Thank you so much for your review 😊we're so pleased that our friendly team were able to help find your perfect set of extensions so quickly! 💖

Posted 3 years ago

“The most beautiful extensions I’ve ever had. I’ve tried Bellami, zala, irresistible me and nothing comes close to these. Worth every penny. I have layered hair at my shoulders but you’d never know. I am a cosmetology student so I KNOW quality hair, and this is it.”

Milk & Blush 5 star review on 5th August 2021

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Posted 3 years ago

Hi Taylor! Thank you so much for your lovely review, and for sharing your gorgeous selfie 😘we're so thrilled to hear how much you love our extensions! We look forward to providing you the same great quality products going forward 🤩❤️

Posted 3 years ago

“Customer service at its finest! I needed to amend my order, I contacted the team and they could not have done more! This is the second time I’ve bought from Milk & Blush and I will deffo be doing again! Fast, friendly and spot on service! Thanks again Milk & Blush. Would recommend to everyone! The hair is lovely too!! 😊”

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Posted 3 years ago

Thank you so much for your review! We're so pleased to hear how happy you are with your Milk+Blush experience so far 😊we hope you absolutely love your order 💖

Posted 3 years ago

“I have been buying hair from Milk+Blush 3 times and I have always been satisfied. Now that they come to me, I'm upset. The hair has been quite looking since the yarrow. They have thin ends. The color Sweet like chocolate is supposed to be brown, but the black artificial hair with the ending is quite translucent there. I'm thinking of returning the hair and ordering it elsewhere.”

Helpful Report

Posted 3 years ago

Hi Nikol 😊thank you for taking the time to leave us a review. I'm sorry to hear that you're unhappy with your most recent order with us! I can't seem to see any correspondence from you with our customer service team - please do pop us an email on hello@milkandblush.com 💌and our friendly team will be happy to assist you further! 😊💖

Posted 3 years ago

“Third set of milk and blush extensions, love them! These are the lightest blonde shade custom coloured pink! 💕🌸💖”

Milk & Blush 5 star review on 28th July 2021

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Posted 3 years ago

Hi Ceri, thank you so much for your review and for sharing your gorgeous pic! We love the pink 💞💋we're so glad to hear that you continue to love your M+B extensions, and look forward to providing you with the same great quality going forward 😊

Posted 3 years ago

“The best hair extensions! Buying my 2nd set and couldn’t be happier!”

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Posted 3 years ago

Thank you so much for taking the time to feedback, Sophie 🙂 We're so glad to hear you love the quality of your Milk + Blush extensions 💘

Posted 3 years ago

“My 6th purchase used them for years since the start, recently got my 20 inch set love them so much ! X”

Milk & Blush 5 star review on 24th July 2021

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Posted 3 years ago

Thank you so much for your kind words, Chelsie! You look fabulous in your latest set 😍

Posted 3 years ago

“Absolutely love these extensions! These are the third set I’ve bought from Milk & Blush and they’re such good quality every time”

Milk & Blush 5 star review on 20th July 2021

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Posted 3 years ago

Looking beautiful, lovely 😍 We're so glad to hear you love the quality of your Milk + Blush extensions! We welcome you back at any time xx

Posted 3 years ago

Milk & Blush is rated 4.2 based on 1,010 reviews