Milk & Blush Reviews

Name: Milk & Blush
Address: Collingwood Buildings, 38 Collingwood Street, Newcastle Upon Tyne, Newcastle upon Tyne
Rating: 4.14

4.1 Rating 1,040 Reviews

78 %

of reviewers recommend Milk & Blush

Company Reviews

Metrics

Info

4.1

Based on 1,040 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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hello@milkandblush.com

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Milk & Blush 5 star review on 18th January 2025

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hey guys. I ordered hair extensions from your company. When they arrived, they were the perfect match to my hair but unfortunately they were definitely not 18 inches! Obviously I had opened the extensions and tried them, so I couldn't return them. It has put me off ordering in the future. Courtney.”

Helpful Report

Posted 9 years ago

Hey Courtney, Have you emailed the team? If you email them on info@dirtylooks.com they will see what they can do to help :) The extensions are 16-18" so this does mean that sometimes they can be a little under 18" - But let us see what we can do to fix the issue :) Glad the extensions are a good match :) xoxo

Posted 9 years ago

“Item did not turn up. After a month I finally received a refund but communication was very poor and never got an apology. Can't comment on the product as I never received it but won't be using from a customer service point of view.”

Helpful Report

Posted 9 years ago

Hi Esme We're really sorry to hear you're unhappy with the service we provided. We'd like to hear more from you about this.. Could you email the team on hello@milkandblush.com. We hope to hear from you soon :)

Posted 8 years ago

“I can't rate them as I still haven't recieved them after ordering on the 13th may”

Helpful Report

Posted 9 years ago

Hey Lisa. This sounds unusual.. Can you email the team about this so we can look into it for you? hello@milkandblush.com

Posted 8 years ago

Milk & Blush is rated 4.1 based on 1,040 reviews