Milk & Blush Reviews

Name: Milk & Blush
Address: Collingwood Buildings, 38 Collingwood Street, Newcastle Upon Tyne, Newcastle upon Tyne
Rating: 4.16

4.2 Rating 1,022 Reviews

78 %

of reviewers recommend Milk & Blush

Company Reviews

Metrics

Info

4.2

Based on 1,022 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Email:

hello@milkandblush.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I mean??? Look at the pictures. Just look at it. MY HAIR WTF?? THEY LOOK PERFECT LIKE THAT. I have short hair and it match so perfectly. The color is amazing, everything is amazing 🥺✨ The customer service is 5/5, they’re lovely. I recommend Milk and Blush 100000%. And the delivery was fast even if the borders from UK to FRANCE were closed. Thanks Milk and Blush, feeling beautiful thanks to u!!! 😍✨💕”

Helpful Report

Posted 4 years ago

Hi Emma, Thanks so much for your review! We're so glad to hear how much you love your extensions and that the customer service team were so helpful to you. We look forward to providing you with the same great quality products going forward! Thank you again, Warmest regards Milk+Blush team xx

Posted 3 years ago

“Great customer service. Amazing hair. I love these extensions! I’ve been ordering them since 2013. I was scared these ones wouldn’t match my current hair colour but I asked the team which ones I needed and they helped me out and the colour matched perfectly!”

Helpful Report

Posted 4 years ago

Hi there! Thanks so much for taking the time to leave us a review! We're so glad you hear you had such a great experience with our customer service team and that the shade was a great match for you. We look forward to providing you with the same great quality and service going forward! Warmest regards, Milk+Blush team xx

Posted 4 years ago

“By far the best hair extensions I have ever used. They look completely natural, everyone thinks this is my real hair. Will definitely be buying more and more of these :) The colour I am wearing in both of my pics is: Honey Hustle”

Milk & Blush 5 star review on 26th December 2020

Helpful Report

Posted 4 years ago

Thanks so much for your review, Abbey! We're so glad to hear how much you love your Milk+Blush extensions, and we look forward to providing you with the same great quality going forward! Thank you also for sharing your lovely photos, you look amazing! Warmest regards, Milk+Blush team xx

Posted 4 years ago

“A lady on Facebook recommended Milk + Blush to me and I am so grateful she did. I have tried a couple of other UK companies for hair extensions as my hair has suffered a huge amount of breakage which I have recently discovered is due to lack of protein. However, after a few emails with Georgia on which shade to go for I have now received my set and the quality is outstanding. This is real hair and nothing cheap or nasty. They match my own colour perfectly. I cannot recommend this company highly enough - I will definitely use them again in the future. Thank you x”

Helpful Report

Posted 4 years ago

Hi there! Thank you for taking the time to leave us such kind feedback. We're so glad to hear that Georgia was such a great help with your shade match and that you're so pleased with the quality of your extensions. We look forward to providing you with the same great quality and service going forward! Thank you again, Warmest regards Milk+Blush team xx

Posted 4 years ago

“Beautiful packaging and hair is amazing quality. Had an issue with next day delivery but the customer service team were fab and refunded my delivery charge straight away. So kind and helpful!!”

Helpful Report

Posted 4 years ago

Hi Bernie! Thanks so much for your review. We're so glad to hear that you love the packaging and that our team were able to assist with your shipping query. We look forward to providing you with the same great service going forward! Warmest regards Milk+Blush team x

Posted 4 years ago

“Always amazing!”

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Posted 4 years ago

Thanks so much for your review! We're so glad you love your extensions :)

Posted 4 years ago

“so beautiful, i have very thin hair and struggle to find any good extensions but these are PERFECT because of the opinions the website gives you, and being blonde i see there is a good variety of choices as blonde seems to be difficult to match most times! definitely worth money paid for them! 💕”

Helpful Report

Posted 4 years ago

Hi Shannon, Thank you so much for taking the time to leave us a review! Your kind feedback is really appreciated. We're so glad you were able to find a perfect match and that you're so happy with your extensions. We look forward to providing you with the same great quality and service going forward :) Warmest regards, Milk+Blush team x

Posted 4 years ago

“Amazing customer service!! Amazing customer service!!! I spoke to a lovely lady called Rebecca as I forgot to apply a discount code which made quite a bit difference to the cost of my hair. I wasn’t expecting anything to be done as this was fully my fault, I thought I’d just try as nothing to loose. I emailed quite late at night and got a reply the following afternoon explaining that the difference of the discount code would be refunded to me! So pleased with the fast response and help I received through my own mistake”

Helpful Report

Posted 4 years ago

Hi Erin! Thank you so much for your review! We're so glad the team were such a great help with your query. We hope you love your order, and we look forward to providing you with the same great service going forward. Please do not hesitate to get back in touch if there's anything else we can help with :) Warmest regards, Milk+Blush team xx

Posted 4 years ago

“I ordered the wrong colour & had to arrange a exchange for a lighter colour. The team was fantastic not only sending me all the information I needed to send them back but also assisted me in choosing the correct colour for my hair, kind, friendly customer service. I would definitely recommend 5*”

Helpful Report

Posted 4 years ago

Thank you for your review, Natasha! We're so glad to know the team was able to assist you with this, and that we were able to find you a perfect match :) Please do let us know if there's anything else we can help with! Warmest regards, Milk+Blush team x

Posted 4 years ago

“High quality extensions - would highly recommend them to anyone. I wear them everyday, normally with my hair fully up or half up half down and the clips are easy to hide and blend really well. I loved that I could test the colour before committing with the little strand in the front of the box. The hair is of high quality and looks extremely natural. I've tried many different extensions before and none have been as good as this - and an extremely fast delivery and returns service.”

Helpful Report

Posted 4 years ago

Hi Sally, Thank you so much for taking the time to leave us a review! The whole team really appreciates your kind feedback. We're so glad to know how much you love the quality of our extensions, and look forward to providing you with the same great quality and service going forward. Warmest regards, Milk+Blush team xx

Posted 4 years ago

“Amazing hair for amazing price!! My fifth set of these extensions and I’m always so happy! Received next day delivery on a Saturday when I chose standard - amazing customer service too!”

Helpful Report

Posted 4 years ago

Hi Penny, Thank you so much for taking the time to leave such a lovely review of your Milk+Blush experience. The team here are so grateful to hear your positive feedback. We really look forward to providing you with the same great quality and service going forward. Thank you again, Penny :) Warmest regards, Milk+Blush support

Posted 4 years ago

“The most amazing extensions I have ever purchased, other top brands don’t compare, also their customer service team are always there to help. I really cannot find a single fault with the company.”

Helpful Report

Posted 4 years ago

Hi there! Thank you so much for your review. We're so glad to know you've had such a great experience with Milk+Blush! We look forward to providing you with the same great service going forward :) Warmest regards, Milk+Blush support

Posted 4 years ago

“There was an issue with my returned delivery due to a fault with Royal Mail. The customer service team at Milk + Blush were impeccable with the support and advice offered. They helped me solve my query from start to finish and I was able to get a full exchange promptly. I couldn’t be happier with the service they provided :) I have been purchasing extensions from Milk + Blush for years and I would never go anywhere else. The quality, durability and colour match is outstanding. They last me 2+ years and I always receive compliments on how natural my extensions look.”

Helpful Report

Posted 4 years ago

Thank you so much for taking the time to leave us a review! We're so glad to hear that our customer service team were able to help you and that you love the quality of our hair! Your feedback means so much to us. Thank you again, Lottie, we look forward to providing you with the same great quality and service going forward! Warmest regards, Milk+Blush support

Posted 4 years ago

“Extensions are awesome. Iam in love with these and they are lovely .They blend nicely with your natural hair. Iam happy customer 😍. Extremely helpful service. would strongly recommend milk and blush .”

Milk & Blush 5 star review on 26th October 2020

Helpful Report

Posted 4 years ago

Hi Garima, Thanks so much for your review! We really appreciate your kind comments, and we're thrilled to know you had such a great experience with us. Thank you also for sharing your lovely photo - your hair looks beautiful! Thank you again, Garima, for taking the time to leave us a review. Warmest regards, Milk+Blush support xx

Posted 4 years ago

“I bought these extensions to use for my wedding which has now been postponed until next year. I am thrilled to bits with them and have already started wearing them! The quality is fabulous and the colour match is exactly the same as my hair. The assistance I received from the Milk + Blush staff was second to none - Rebecca was so great in helping me choose the right shade, length and always responded to my emails straight away. I recommend these extensions (and have done so already!) - I am so excited about wearing these for my wedding and again and again and again! Brilliant product and service - thank you Milk + Blush!”

Helpful Report

Posted 4 years ago

Dear Emilia, Thank you so much for taking the time to leave an review of your experience with Milk+Blush! The team here is thrilled to hear your positive feedback and we're delighted to know that you're so pleased with the quality of your most recent set. Thank you also for your kind feedback with regards to our customer service team :) We look forward to providing you with the same great quality and service going forward! Warmest regards, Milk+Blush support.

Posted 4 years ago

“I have tried other extensions that are supposed to be extra thick and no one else compares. Lots of volume, natural and glam. Love it!”

Helpful Report

Posted 4 years ago

Dear Shaya, Thank you so much for your review! We really appreciate your feedback regarding the thickness of the extensions. We're so glad to know you love your extensions and we look forward to providing you with the same great products going forward! Warmest regards, Milk+Blush support

Posted 4 years ago

“Second purchase from Milk + Blush, hair looks great!”

Helpful Report

Posted 4 years ago

Dear Clarissa, Thank you so much for your review! We're so glad to know you love your extensions and we look forward to providing you with the same great products going forward! Warmest regards, Milk+Blush support

Posted 4 years ago

“Milk and Blush is my favorite hair extensions brand. The hair is amazing quality and super shiny. My last set lasted more than two years and I only placed a new order because my hair was longer than the actual extensions. Unfortunately, there was a problem with the delivery in my country and I never received the new set I ordered because of an erro from the portuguese delivery services. However, the Milk and Blush customer support was incredible, always responding in less than an hour to every email I sent and Georgia took care of informing me of every new information she had. In the end, I received a full refund of the value I paid. I will definitely try to place a new order in a few months :)”

Helpful Report

Posted 4 years ago

Hi there! Thank you so much for your review! We really are sorry about the delivery to your country. We're so glad to know your extensions lasted such a long time and we look forward to providing you with the same great customer service going forward! Warmest regards, Milk+Blush support

Posted 4 years ago

“Very hard to find thick hair extensions like these!”

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Posted 4 years ago

“Iv been a milk + blush customer for years now, buying blonde, brown, black and red extensions off them. They respond quick to emails and will do their best to resolve any problem you have! I know this because I had an issue with them in the past and it was resolved very quickly. I also tried their dye it yourself extensions which i think is an amazing idea and so handy. Delivery has been quick to ireland everytime! 😊 I would never buy extensions anywhere else as iv tried them and nothing compares to Milk + blush’s hair quality!”

Helpful Report

Posted 4 years ago

Dear Shannon, Thank you so much for taking the time to leave us a review! The customer service team really appreciates your kind feedback. We also are really grateful for your honest feedback. We look forward to providing you with the same great service going forward, and really appreciate your loyal custom over the years! Thank you again, Shannon :) Warmest regards, Milk+Blush support

Posted 4 years ago

Milk & Blush is rated 4.2 based on 1,022 reviews