Milk & Blush Reviews

Name: Milk & Blush
Address: Collingwood Buildings, 38 Collingwood Street, Newcastle Upon Tyne, Newcastle upon Tyne
Rating: 4.14

4.1 Rating 1,040 Reviews

78 %

of reviewers recommend Milk & Blush

Company Reviews

Metrics

Info

4.1

Based on 1,040 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Milk & Blush 5 star review on 18th January 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“What can I say! Milk + Blush human hair extensions were the best thing I got for my wedding reception hair-do! I ordered two shades Good Vibes (warmer toned natural black) and Fame or Shame which was a jet black; as this was my first time ever ordering hair extensions. The boxes arrived so beautifully presented, pink with a ribbon tie 🎀 which can be kept for storage afterwards too 😍. I opened one box without opening the inside sealed part and checked the hair colour from the small extension that was visible. I realised I’d ordered the wrong length although I now knew which colour I’d need. I processed my return right away and the team were so responsive to emails and helped process everything right away (it helped to send a picture of the box to show that the seal wasn’t broken inside). I re-ordered a longer supreme classic set in 24” shade Good Vibes which arrived the following day and my refund for the first purchase was also processed fairly quickly! About the quality of the extensions and how they held up, I cannot fault anything. They are super soft and shiny, I had Hollywood waves put in for my event and they lasted from 12 midday and still held the same shape at 2am! Definitely recommend Milk + Blush to anyone buying extensions for the first time.”

Milk & Blush 5 star review on 10th November 2021

Helpful Report

Posted 3 years ago

Thank you for taking the time to leave us such a wonderful review, Taj! 💞Thank you also for sharing photos of your beautiful bridal hair, you look amazing 🤩. We're so pleased that our extensions were able to help create the most dreamy hair for your special day, and it's great to hear how happy you are with your whole Milk+Blush experience ❤️

Posted 3 years ago

“Wouldn’t recommend. I purchased hair extensions from Milk & Blush in January and the quality has been so disappointing. After just two washes, and despite following all the recommended care tips and using their suggested leave-in silicone spray, the hair started matting and shedding excessively. Within a month, it had shedded to nearly half its original length. I’ve worn extensions for years and have never experienced such poor quality hair - I do not believe I was sent 100% Remy human hair. While the customer service team was initially responsive, they have since stopped responding to my complaint. It has been over a month with no resolution, despite multiple emails. Given the price and expectations, I’m extremely disappointed and would not recommend these extensions.”

Helpful Report

Posted 5 days ago

“Order the one piece hair extension - it arrived and didn’t come with a sample like the larger packs so had no choice but to open and check the colour match ( the window isn’t very clear) and to check the quality of hair. Quality of the hair wasn’t the best, I think it could be a mix of synthetic and human hair. I returned it as it’s too light, however because I opened the pack they’re policy states it’s non refundable. On top of that I have to now pay for return postage. Do not buy!!”

Helpful Report

Posted 1 week ago

“DO NOT BOTHER! These extensions are definitely not worth your money! 100% a combination of synthetic hair mixed in there. The quality is so poor. You have to brush them constantly to get them to stay looking decent which is uncommon for remy hair extensions. I would usually brush my hair once an hour with other brands I’ve tried but these have to be brushed every 5 minutes or they matte together. Ive had extensions from Amazon for cheaper and that are much better quality and that I’ve gotten a good years use out of. I have worn these twice and they ruin your night out every time constantly faffing with them! I did reach out to the company, they sent a copy and pasted paragraph from their website telling me I’m wrong and that they’re 100% remy, and asked for picture proof that the extensions are faulty? which is impossible to do because it’s how they feel and matte through the evening that is the issue, and I’m sure if I sent them a picture of tangled extensions they’d just tell me to brush them :/ Company has 700 good reviews but 150 awful ones… which means more than 1 in 5 people think these are shocking quality. Do not let the overall rating of 4 starts fool you. these are really poor odds…think it’s about time they sorted it out Invest your money elsewhere girlies!”

Helpful Report

Posted 2 weeks ago

“This is now my second purchase from Milk and Blush and it’s only because I want a new length. My first set I purchased three years ago and are still just as new as the day I bought them, with proper care. I was color matched three years ago and the color has stayed true on my second purchase as well. I will NEVER use anyone else for extensions, by far the BEST hair and customer service! xoxo”

Helpful Report

Posted 3 weeks ago

“I had placed my order with Milk and Blush on 02-02-25 after a week I received an email that the Item was being sent back by customs (I live in the netherlands) I immediately took contact with Milk and Blush on the 10th of February. I got a nice response on the next day. However after that I heard nothing back and I have paid for the extensions. I have sent an email twice and on the track & trace it shows that the delivery got deliverd back on the 17th of February already. I have orderd from previous websites abroad regularly and I have never experienced something like this. I am not someone who immediately writes a bad review but now a month had passed and I just want my money back!”

Helpful Report

Posted 3 weeks ago

“I have purchased several items from Milk & Blush over the past 6 months, tap in extensions and a pony tail extension. The service is excellent, super fast delivery, great quality hair and also the selection of colours is amazing. I love adding length and weight to my hair which these hair extensions achieve beautifully. Also buying with Klarna is also super.”

Helpful Report

Posted 1 month ago

“The best shop. Thanks❤️”

Helpful Report

Posted 1 month ago

“I’ve tried so many brands over the years, but nothing comes close. The quality is very good – soft, natural, and super easy to blend. No tangling or shedding like others I’ve had. Honestly, I won’t go anywhere else now!”

Helpful Report

Posted 1 month ago

“Absolutely appauling experiance. Ordered 2 packets of nano rings yet only received 1 pack. Contacted them and was getting a reply but now they are not replying to any of my emails. Worst company do not buy from them.”

Helpful Report

Posted 1 month ago

“Very happy with the hair but unfortunately one of the packet of tapes didn’t adhesive to the hair so we had to retape them”

Helpful Report

Posted 1 month ago

“I bought slim tape in extensions to add some thickness & length. The quality is outstanding & they are so easy to put in. I am so happy I just bought a second set. Love them so much. Highly recommend!”

Helpful Report

Posted 1 month ago

“Excellent customer service, very helpful with fast replies. Next day delivery. The Micro hair extensions are perfect for what I need and good hair quality. Definitely recommend.”

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Posted 1 month ago

“Found this site accidently. I was excited to see that they had "fill in" pieces. I read the reviews and all seemed worth it for $45 for 2 pieces to try. I will add that the $15 shipping was WAY to much but thought if the hair is as good as people say then in the end it would be worth it. Honestly when I received the hair it looked THIN and just like the air I have bought off of eBay. In comparison in my attached photo (A eBay B Milk & Blush). The eBay hair looks thicker ! Ugh. Wasted money.”

Helpful Report

Posted 1 month ago

Hey there! These wefts are purposely designed to be lighter than standard extensions, as they’re meant for building up layers. We do mention this in the product description, but we completely understand how expectations can vary. If you’re looking for a weft with more thickness, we would suggest opting for a standard individual weft or even the Quad Weft, which offers much more volume in a single piece. We always want our customers to love their purchase, so if you need any advice on the best option for your hair goals, our team would be happy to help! Feel free to reach out – we’d love to find the perfect solution for you. 💕

Posted 1 month ago

“Very helpful, I recommend”

Helpful Report

Posted 1 month ago

Hey there, Thank you for your kind words and for recommending us! We're glad to hear that you found our assistance helpful. If you ever need anything else or have questions in the future, don’t hesitate to reach out. Wishing you fabulous hair days ahead! ✨ Love, The Milk & Blush Team xx

Posted 1 month ago

“Everything about my order with Milk + Blush has been fantastic! They were so helpful with the colour match and quick at replying to my messages. I ordered the two sets as I was unsure on colour and they arrived so quickly. The team were so helpful processing the return. The quality of the product feels great - so excited to wear them for my wedding later this year! Thanks ❤️”

Helpful Report

Posted 1 month ago

Hey Lorna, Thank you so much for your review! We're delighted to hear that our team could help with your colour match and that you found the process smooth and efficient. 🤍 It’s great to know you’re excited about wearing our products for your wedding! If you need any additional support or have questions as the big day approaches, feel free to reach out. Here’s to a beautiful wedding and many fabulous hair moments! ✨ Love, The Milk & Blush Team xx

Posted 1 month ago

“Never received my items :(”

Helpful Report

Posted 2 months ago

Hey Abby, We're so sorry about the inconvenience this caused you. I can see that our team were able to resolve this for you recently. Have a fabulous day 🤍

Posted 3 days ago

“Really happy with my clip ins first time trying these and they are even better then I thought they’d be xx. the bands are so thin and the length is giving princess😆🩷will definitely be ordering again thank you x”

Helpful Report

Posted 2 months ago

Hey Dolly, Thank you so much for your lovely review! We're thrilled to hear that your first experience with our clip-ins has exceeded your expectations! The princess vibes are definitely a goal we aim for! 🤍 We can’t wait to see you back for your next order. If you ever have any questions or need assistance, just let us know! Here’s to many more fabulous hair days! ✨ Love, The Milk & Blush Team xx

Posted 1 month ago

“i’ve been ordering Chocolate brown extensions for ages but reached out asking for a better colour match and then took the recommendation and ordered dark brown and it’s an even better match! thank you xx”

Helpful Report

Posted 2 months ago

Hey there, Thank you for your review! We're so glad to hear that the dark brown extensions are a perfect match for you! Finding the right colour can make all the difference, and it’s great that our team's recommendation worked out. If you ever need anything else or have more questions, don’t hesitate to get in touch. Here’s to many more fabulous hair days! 🤍 Love, The Milk & Blush Team xx

Posted 1 month ago

“Great range of colours, amazing quality and thickness of hair, plus very fast delivery times. I really could not fault the service or the hair quality, really impressed and I’ve bought from other brands before but M&B are really worth every penny whilst being quite affordable.”

Helpful Report

Posted 2 months ago

Hey there, Thank you so much for your amazing review! We're thrilled to hear that you love our range of colours and the quality of our hair 👱‍♀️ Fast delivery is super important to us, and we're glad you had a great experience with it. If there's anything else we can do for you or if you have any suggestions, feel free to reach out! Here’s to more fabulous hair days! 🥰 Love, The Milk & Blush Team xx

Posted 1 month ago

“I like buying my hair from here , I did used to buy from another big brand (BW) but I find my extensions last longer when I buy from M&B . The prices are somewhat better too . Just wish there were more lengths available. My hair is jet black & I’ve never been able to get 18” hair from here , only 16” or 20” (and above) .”

Helpful Report

Posted 2 months ago

Hey there, We really appreciate your feedback! It's great to hear that you're enjoying our extensions and finding them to last longer! ✨ We totally understand your desire for more length options, especially in our beautiful jet-black shade. We do offer 18" in our Ultra Seaml clip-in extensions so be sure to check those out on our website. We're always working to expand our ranges, so your input is super valuable! If there's anything else we can assist with or if you have more suggestions, please don’t hesitate to reach out. Here's to many more great hair days! 🤍 Love, The Milk & Blush Team xx

Posted 1 month ago

Milk & Blush is rated 4.1 based on 1,040 reviews