Michael Tuck Estate & Letting Agents Reviews

Name: Michael Tuck Estate & Letting Agents
Address: 2 Mead Road, Abbeymead, Gloucester, Gloucester
Rating: 4.92

4.9 Rating 699 Reviews

99 %

of reviewers recommend Michael Tuck Estate & Letting Agents

Company Reviews

Metrics

Info

4.9

Based on 699 reviews

Shipping & Delivery
On-time Delivery	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Michael Tuck Estate & Letting Agents:

Established in 1983, Michael Tuck Estate Agents and Lettings are renowned for their five star customer service and local knowledge.

Visit Website

Phone:

01452 726443

Email:

rtuck@michaeltuck.co.uk

Location:

2 Mead Road, Abbeymead, Gloucester
Gloucester
GL4 5GL

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Michael Tuck Estate & Letting Agents 5 star review on 28th July 2024

Heidi Saunders

Michael Tuck Estate & Letting Agents 5 star review on 9th September 2022

Mr Narciso Bautista

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“From first visit to office all staff were very helpful, professional and i felt confident with the advice i was give . In particular James kept in regular touch to let me know what was heppening and immediately sorted out any issues.”

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Posted 1 year ago

“Miles, Otis and Ed were helpful throughout the process!! Thank you.”

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Posted 1 year ago

“As we arrived we were pleased to find Ed waiting at the property for us. He was courteous & professional, with the ability to answer most questions we asked and if he didn't know, he advised us on where to get the answers. After leaving the first viewing we followed Ed to the 2nd viewing we had booked. Again, he was helpful & knowledgeable. It was a pleasure to have dealt with yourselves and we will be pleased to have further contact as and when needed. It is nice to deal with a company who both answers the phone and replies to emailed queries promptly.”

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Posted 1 year ago

“We purchaser a property through the Abbeymead branch. All the staff were fantastic, as this was our first time in part of a chain the office team helped explain all the steps involved and any queries were passed along quickly to the buyers. We always received prompt replies to emails and the team were really flexible in accommodating viewings. Would definitely recommend for a vendor or purchaser.”

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Posted 1 year ago

“We have just completed on a house sale through Micheal Tuck Abbeydale. I could not fault the service received; from the initial valuation through to completion. It was extremely quick from start to finish (8 weeks) and the team were always on hand to answer questions and give helpful feedback. Thank you.”

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Posted 1 year ago

“Chloe & Charlie were fantastic throughout the whole process, their customer service skills are exceptional and they really are a credit to Michael tuck. We will highly recommend to all friends and family.”

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Posted 1 year ago

“I would have preferred to be billed for the service provided and a receipt given on payment, rather than the first months rent taken. It would be easier for me to account. I am having to wait another month for a statement, after paying for an itinerary. It is over complicating a simple transaction.”

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Posted 1 year ago

Thank you so much for your comments, we have contacted you direct and sent a copy of the latest statement of account showing all payments received etc. We are always looking at ways we can improve our customer experience and if you would prefer to pay us separately in future we will do our best to accommodate this.

Posted 1 year ago

“We’ve been so impressed by the service received throughout the early stages of our search and since moving into the property. Rob has been great and is always so efficient when helping us.”

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Posted 1 year ago

“Had the best experience buying with the Mead Road office in Abbeymead. Everyone was super friendly and helpful at all times. Thank you so much!”

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Posted 1 year ago

“A big thank you to Rob Smith in finding me a flat so quickly,and at a reasonable price.Rob also made the transactions easy. Thanks again Terry Arnold.”

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Posted 1 year ago

“Miles helped us to buy our first house and was very helpful through the entire process. He gave us clear information on each step and helped with chasing up solicitors to make sure we were in the property by our target date.”

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Posted 1 year ago

“Thanks to Otis and the team for all there hard work in sell are property, they were very help full and professional”

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Posted 1 year ago

“A huge thank you to Otis and his team for showing us how an Estate Agents should be run. Always putting their customer first, always professional and courteous and keeping us in the loop from start to finish. Highly recommend. Jenny”

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Posted 1 year ago

“Everything went well and Miles saved me on multiple occasions when I'd forgotten things. A god amongst men!”

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Posted 1 year ago

“Kurt, Heather and James provided a first class service. Communication was excellent throughout, and they helped me through the rental process every step of the way. I am so happy with the property they found me in Abbeymead. An excellent Estate Agent with helpful and amazing staff.”

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Posted 1 year ago

“Living in my property and having Micheal tuck for the past 11 years I’ve had the best experience and a great service from all members of staff. Highly recommend”

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Posted 1 year ago

“We received excellent service from Michael Tuck Estate Agents Abbeymead and would highly recommend them. This team was so helpful giving honest advice, being clear and contacting us when necessary.They were a most helpful link in selling our house. Thanks so so much Tony Vicky Giles and Chloe - 5stars!!! Michael Tucks are the only agent we shall be dealing with in the future.”

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Posted 1 year ago

“Very helpful, hassle-free!”

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Posted 1 year ago

“We found the service level very high (which is why we chose you to sell this flat as you had sold one for us the year before) from any members of your staff. Miles Pledger in particular was a star - he was very professional, knowledgeable and returned calls and was “the glue” between us and the buyer and our respective Solicitors - if it hadn’t been for him we would still be waiting to Complete the Sale. We will be using Michael Tuck/Miles when we sell our next flat in 2024”

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Posted 1 year ago

“A lovely, smooth and speedy process of putting my property on the market. Chloe’s customer service was brilliant and nothing was ever a problem for her to do. Thanks!”

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Posted 1 year ago

Michael Tuck Estate & Letting Agents is rated 4.9 based on 699 reviews