Michael Tuck Estate & Letting Agents Reviews

Name: Michael Tuck Estate & Letting Agents
Address: 2 Mead Road, Abbeymead, Gloucester, Gloucester
Rating: 4.92

4.9 Rating 697 Reviews

99 %

of reviewers recommend Michael Tuck Estate & Letting Agents

Company Reviews

Metrics

Info

4.9

Based on 697 reviews

Shipping & Delivery
On-time Delivery	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Michael Tuck Estate & Letting Agents:

Established in 1983, Michael Tuck Estate Agents and Lettings are renowned for their five star customer service and local knowledge.

Visit Website

Phone:

01452 726443

Email:

rtuck@michaeltuck.co.uk

Location:

2 Mead Road, Abbeymead, Gloucester
Gloucester
GL4 5GL

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Michael Tuck Estate & Letting Agents 5 star review on 28th July 2024

Heidi Saunders

Michael Tuck Estate & Letting Agents 5 star review on 9th September 2022

Mr Narciso Bautista

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Recently used Michael Tuck for a tenant find only for my 2 bed flat in Linden. I have worked with Lianne before for my previous tenants so was happy to use her again. She always makes the process so easy and stress free, keeping me updated at all times, and finding the perfect tenants once all the checks have been carried out. I rely on her opinion as to the suitability of prospective tenants and after a discussion we always agree on the right ones, which is invaluable. Great service and company to use for my requirements,”

Helpful Report

Posted 9 months ago

Dear Sally, Thank you so much for your wonderful 5-star rating of Michael Tuck Estate & Letting Agents! We are delighted to hear that you recently used our services for a tenant find for your 2-bed flat in Linden. We greatly appreciate your trust in us and your loyalty to Lianne, who has proven to be an invaluable asset in ensuring a smooth and stress-free process for you. We are thrilled to hear that Lianne always keeps you updated and finds the perfect tenants for your property after carrying out thorough checks. We understand the importance of her opinion and the value it brings to your decision-making process. It is our goal to provide great service and cater to your requirements, and we are glad to hear that we have met your expectations.

Posted 8 months ago

“Excellent friendly bespoke service. These guys treat you as an individual and really care about your needs. Will not hesitate to use them again.”

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Posted 9 months ago

Dear Gabrielle, Thank you so much for giving us a 5-star rating! We truly appreciate your feedback and are delighted to hear that you had an excellent experience with Michael Tuck Estate & Letting Agents. We take great pride in providing a friendly and bespoke service to our clients, and it means a lot to us that you felt treated as an individual. Your needs are our top priority, and we are thrilled that we were able to fulfill them. We would be more than happy to assist you again in the future, should the need arise. Please don't hesitate to reach out to us whenever you require our services.

Posted 9 months ago

“Choe and Charlie were very happy to help and always answering and replying straight away to all my questions and doubs I had during the process of buying a house. I am very grateful for their positivity always which makes a big difference. Also, mention the previous owners for the beautiful Welcome card and chocolates they left me in the house the day I had the keys. So appreciated!”

Helpful Report

Posted 9 months ago

Dear Inass, Thank you so much for your excellent 5-star rating of Michael Tuck Estate & Letting Agents! We are thrilled to hear that our team, Chloe and Charlie, provided you with exceptional assistance throughout the process of purchasing your new home. Their prompt and knowledgeable responses to your questions and uncertainties truly made a difference, and we are grateful for their positive attitude.

Posted 9 months ago

“Thank for always support me when i was there , your company so professional , and kinds , tks youu”

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Posted 9 months ago

Thank you so much, Linh, for your fantastic 5-star rating of Michael Tuck Estate & Letting Agents! We truly appreciate your support and kind words. It's great to hear that you found our company to be professional and kind. We're grateful for customers like you who value our services. Thank you once again for choosing us, and we look forward to serving you in the future.

Posted 9 months ago

“My agent was Lianne. Nothing was too much trouble. Lianne was always helpful & answered any queries I had efficiently. She made the whole stressful experience easier in any way that she could! I cant thank her enough!”

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Posted 9 months ago

Dear Narinder, Thank you so much for your fantastic 5-star rating of Michael Tuck Estate & Letting Agents! We truly appreciate your feedback and are thrilled to hear about your positive experience with our agent, Lianne. We are delighted to hear that Lianne went above and beyond to assist you during your property journey. Her dedication, helpful nature, and efficient handling of any queries have played a significant role in making your experience less stressful. Your kind words about Lianne mean so much to us, and we will be sure to pass along your appreciation to her. We are grateful for the opportunity to have served you, and we look forward to assisting you in the future.

Posted 9 months ago

“I've been renting property's for about 5.5 year's now 4.5 year's in my last property, totally satisfied with the help and understanding of the very friendly staff”

Helpful Report

Posted 9 months ago

Dear Paul, Thank you so much for taking the time to rate Michael Tuck Estate & Letting Agents with 5 stars. We truly appreciate your positive feedback and are thrilled to hear about your satisfaction with our services. We are glad that our friendly staff was able to provide you with the help and understanding you needed throughout your rental journey. It's great to know that you had a wonderful experience during the 4.5 years of your previous tenancy with us. Once again, thank you for your kind words and for choosing Michael Tuck Estate & Letting Agents. We look forward to continuing to serve you in the future.

Posted 9 months ago

“Myself and my partner had been dealing with James and Kurt. They had been amazing from star to finish”

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Posted 9 months ago

Thank you so much, Jozey, for your fantastic 5-star rating of Michael Tuck Estate & Letting Agents! We greatly appreciate your feedback and are thrilled to hear that James and Kurt provided amazing service throughout your experience. They truly strive to deliver exceptional assistance from start to finish. If you need any further assistance or have any questions in the future, please don't hesitate to reach out. We sincerely value your support!

Posted 9 months ago

“Top class service. Walked me through what was to me a very complicated process buying my first property. They made everything as stress-free and easy as possible. My situation made me not the easiest of clients to deal with but they delt with everything swiftly and professionally. I do hope i have the opportunity to require your services again in the not to distant future. Thank you”

Helpful Report

Posted 9 months ago

Dear Adam, Thank you so much for your fantastic 5 star rating of Michael Tuck Estate & Letting Agents! We truly appreciate your support and are thrilled to hear that you had such a positive experience with us. We're delighted that our team provided you with top-class service and made the process of buying your first property as stress-free and easy as possible. We understand that it can be a complicated process, and we are glad to have walked you through it every step of the way. We pride ourselves on handling even the most challenging situations with speed and professionalism, and we're glad that we were able to meet your expectations. We look forward to the opportunity to serve you again in the near future. Thank you once again for your kind words and for choosing Michael Tuck Estate & Letting Agents. We truly value your business.

Posted 9 months ago

“everything went as it should once all information was in.”

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Posted 9 months ago

Dear Gareth, Thank you so much for taking the time to rate Michael Tuck Estate & Letting Agents with 5 stars! We greatly appreciate your feedback and are thrilled to hear that your experience with us was nothing short of excellent.

Posted 9 months ago

“The team in Abbeymead have been great during my 5 year tenancy - James & Kurt have always been so friendly and helpful. I’m sad to not be dealing with them into the future”

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Posted 10 months ago

Dear Debbie, Thank you so much for your glowing 5-star review of Michael Tuck Estate & Letting Agents! We truly value your feedback. We're thrilled to hear that our team in Abbeymead, especially James & Kurt, have consistently provided you with friendly and helpful service throughout your 5-year tenancy. It's been an absolute pleasure serving you, and we're equally sad to know that we won't be handling your housing needs in the future. However, we sincerely hope that you continue to have wonderful experiences wherever your journey takes you. If there's ever anything we can assist you with in the future, please don't hesitate to reach out. Wishing you the very best!

Posted 9 months ago

“Charlie, Tony and the team at Michael Tuck have been amazing during the sale of our property. They were always on hand to take your call, answer questions and have made the whole process so smooth and easy. We will definitely yes them again should we ever sell again. Thank you- a brilliant service and always with a smile!!”

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Posted 10 months ago

Dear Vanessa, Thank you so much for your wonderful 5-star rating of Michael Tuck Estate & Letting Agents! We truly appreciate your kind words and feedback. It is a pleasure to know that our team, led by Charlie, Tony, and the rest, has provided you with an amazing experience during the sale of your property. We are delighted to hear that they were always available to assist you, answering your questions and making the entire process smooth and easy. Rest assured, we will happily assist you again should you ever decide to sell in the future.

Posted 9 months ago

“Rob Smith and ALL the Lettings team are extremely helpful, well organised and great at communicating when any needs arise. Monthly financial statements provide complete records of rents received along with any property maintenance charges incurred. Thanks all!”

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Posted 10 months ago

Thank you so much, Steve, for taking the time to give Michael Tuck Estate & Letting Agents a fantastic 5-star rating! We truly appreciate your support and are thrilled to hear that you had such a positive experience with our team. We would also like to extend our gratitude for sharing the kind words from Rob Smith and the entire Lettings team. We are committed to providing exceptional service, and comments like yours reassure us that we are on the right track. We pride ourselves on being helpful, well-organized, and excellent communicators, ensuring that all your needs are met promptly.

Posted 9 months ago

“Michael Tuck rent out two properties for me, they have done an excellent job. They have always kept me in touch with everything and have sorted out any problems quickly and efficiently. Rob Smith is brilliant.”

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Posted 10 months ago

Thank you so much for giving Michael Tuck Estate & Letting Agents a perfect 5-star rating! We genuinely appreciate your kind words and support. We are delighted to hear that we have been able to provide an excellent service in renting out your properties. Our team takes great pride in keeping our clients informed and addressing any issues promptly and efficiently. Your satisfaction means the world to us. Rob Smith, in particular, is thrilled to receive your appreciation. He continuously strives to deliver exceptional service and assist our clients in every possible way.

Posted 9 months ago

“I've been letting through Michael Tuck for many years now. Rob Smith is always most helpful with all matters, and always very reassuring when there is a change of tenant or if something needs attending to at the property. Clare Hutchings is always very helpful too, keeping me informed when servicing etc becomes due and updating me when the work has been done.All in all I find Michael Tuck professional and approachable, first class staff . Why would anyone go anywhere else? Thank you all.”

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Posted 10 months ago

Dear Jennifer, Thank you so much for taking the time to leave us a 5-star rating! We greatly appreciate it. We are thrilled to hear that you have been letting through Michael Tuck for many years and have had a positive experience with our team. We are proud to have professionals like Rob Smith and Clare Hutchings on our staff, who are always helpful and keep you informed about any necessary services or updates at the property. Your kind words about our professional and approachable staff mean a lot to us. We strive to provide exceptional service to all our clients, and we are glad that you feel we have achieved this.

Posted 9 months ago

“Michael Tuck have managed the rental of property I own for sixteen years and I cannot speak highly enough of them. Rob Smith in particular has always dealt with matters in an extremely professional, efficient and empathetic manner. When issues have arisen he has resolved them in a friendly, approachable way and he always offers excellent advice.”

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Posted 10 months ago

Thank you so much for your generous 5-star review of Michael Tuck Estate & Letting Agents! We truly appreciate your kind words and taking the time to share your positive experience with us.We are thrilled to hear that our team, especially Rob Smith, has consistently provided you with exceptional service throughout the 16 years they have managed your rental property. It's great to know that their professionalism, efficiency, and empathy have made such a significant impact. We take great pride in resolving any issues that may arise in a friendly and approachable manner, while always offering excellent advice. Your satisfaction as a valued client means the world to us, and we are grateful for the trust you have placed in our team. Once again, thank you for your amazing review. We look forward to continuing to serve you and providing the same outstanding service for years to come.

Posted 9 months ago

“Great Service Fabulous friendly Staff with a special mention to Charlie & Tony. Fantastic result as the house was sold quickly and sale completed efficiently with no hassles. Perfect service - a very happy customer.”

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Posted 10 months ago

Dear Frances, Thank you so much for giving us a fantastic 5-star rating for your experience with Michael Tuck Estate & Letting Agents! We are thrilled to hear that you had a great service and were satisfied with our fabulous and friendly staff, particularly Charlie and Tony. It is wonderful to know that we were able to sell your house quickly and efficiently, without any hassles. Delivering a perfect service and ensuring your satisfaction is always our top priority. We are delighted to have another happy customer!

Posted 9 months ago

“Amazing service from Miles and the team as always.”

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Posted 10 months ago

Thank you so much for your kind words and for awarding us a fantastic 5-star rating for Michael Tuck Estate & Letting Agents. We are absolutely thrilled to hear that you had an amazing experience with our team. Miles and the rest of our team work tirelessly to ensure that our customers receive exceptional service, and it's always rewarding to know that we've met your expectations. We genuinely appreciate your continuous support and trust in our services.

Posted 9 months ago

“Great customer service.. very happy.”

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Posted 10 months ago

Dear Steve, Thank you so much for taking the time to give Michael Tuck Estate & Letting Agents a fantastic 5-star rating! We greatly appreciate your feedback and are thrilled to hear that you had a positive experience with us. At Michael Tuck, providing great customer service is one of our top priorities, so we are delighted to know that you are very happy with the service you received. We strive to ensure that all our clients have a smooth and enjoyable experience throughout the process. Once again, thank you for your kind words and for choosing Michael Tuck Estate & Letting Agents. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again! Best regards, Michael Tuck Estate & Letting Agents

Posted 10 months ago

“The staff at Michael Tuck in Abbeymead office have made the sale of our property very easy. They kept me constantly up to date and were always very professional and helpful. They were very quick in responding to any calls or emails. I would highly recommend them.”

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Posted 10 months ago

Thank you so much for your outstanding 5-star rating of Michael Tuck Estate & Letting Agents! We greatly appreciate your kind words and recommendation. We're thrilled to hear that the staff at our Abbeymead office was able to make the sale of your property a smooth and hassle-free experience for you. Our team prides itself on providing constant updates, maintaining a professional demeanour, and being exceptionally helpful throughout the process. We are especially pleased to know that we were able to address any queries or concerns promptly, ensuring a speedy response to your calls and emails. Your satisfaction and peace of mind are always our top priority. Once again, thank you for recommending us. We are truly grateful for your trust and support. Should you require any further assistance, please do not hesitate to reach out. We would be delighted to be of service to you again in the future. Warmest regards, The Michael Tuck Estate & Letting Agents Team

Posted 10 months ago

“The process time was really fast and effieient. Rob at the quedgley branch was really helpful in getting the tenancy to start without any hasstle.”

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Posted 10 months ago

Thank you so much for giving Michael Tuck Estate & Letting Agents a 5-star rating! We truly appreciate your kind words and support. We are thrilled to hear that you found the process time with us to be really fast and efficient. It is our priority to ensure a smooth and hassle-free experience for our clients. We will make sure to pass on your appreciation to Rob at the Quedgeley branch for his helpfulness in getting the tenancy started without any hassle. Thank you once again for choosing Michael Tuck Estate & Letting Agents. We look forward to serving you again in the future.

Posted 10 months ago

Michael Tuck Estate & Letting Agents is rated 4.9 based on 697 reviews