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MICHAEL STEWART MENSWEAR Reviews

4.9 Rating 4,059 Reviews
98 %
of reviewers recommend MICHAEL STEWART MENSWEAR
4.9
Based on 4,059 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Returns & Refunds
Returns Process
Easy
Read MICHAEL STEWART MENSWEAR Reviews
Visit Website

Phone:

01757 703139

Email:

sales@michaelstewart.co.uk

Location:

9/13 Brook Street, Selby, North Yorkshire
YO8 4AL

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MICHAEL STEWART MENSWEAR 5 star review on 15th September 2024
Muhammad Imran
MICHAEL STEWART MENSWEAR 5 star review on 4th September 2024
Dean Needham
MICHAEL STEWART MENSWEAR 5 star review on 4th September 2024
Dean Needham
MICHAEL STEWART MENSWEAR 5 star review on 1st September 2024
Cesar Jr Lavarias
MICHAEL STEWART MENSWEAR 5 star review on 1st September 2024
Cesar Jr Lavarias
MICHAEL STEWART MENSWEAR 5 star review on 25th August 2024
Tahir Ali
MICHAEL STEWART MENSWEAR 5 star review on 29th July 2024
AT
25
Anonymous
Anonymous  // 01/01/2019
Easy process, speedy response to refund request for missing item.
Helpful Report
Posted 2 years ago
The Barbour coat was received four days after shipping (to the western US)! I'm very pleased with it. The personal service I received online was exceptional. I plan to return soon and will recommend Michael Stewart to others.
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Posted 2 years ago
Great product. Arrived quickly and we’ll packaged. Very happy.
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Posted 2 years ago
Top took less than 24 hours to deliver and I didn't book priority or anything. Top was good fit so sizes are pretty accurate. Pleased with my purchase.
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Posted 2 years ago
Good ranges, good website, nice personal touches and great service
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Posted 2 years ago
Although I had to return the selected item (it was too big), the return itself was painless. I did find that selecting a returns option on the website order record does not automatically trigger the returns process though - only when I sent an email after several days of inaction was I then sent a link to start that process. So the whole thing could be better joined-up than it appears to be. But it's a small issue.
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Posted 2 years ago
Thank you for your review and great constructive feedback, this is something we are working on and will hopefully have resolved shortly. Kind Regards, Sam
Posted 2 years ago
Excellent customer service from Michael Stewart menswear.
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Posted 2 years ago
Thank you Paul, I Very much appreciate you taking the time to leave a review, it is greatly appreciated. Kind Regards, Sam
Posted 2 years ago
I ordered a mens Barbour bikers jacket online recently. My husband's last one was purchased in Sydney in 1973 so it is timely to replace it although it is still worn with pride. I was unsure of which size to get but thought XL was best, better bigger than smaller. We received the package a month later as it had to be sent to Brisbane Australia. The fit was perfect as it had room for a vest underneath as well. We are in winter here now being July so he can now proudly wear his new wax proof jacket which will be more resilient to the wind compared to his tattered old one as he rides his 1973 750cc Kawaski motorcycle. The service was good, prompt despatch and well packaged. I also ordered a wax tin so we can service the jacket as required. I received emails when despatched. I like the style and make of this jacket it is of obvious good quality and has durability as we have seen. Thank you for your service and size recommendation. I wouldn't hesitate to shop here again.
MICHAEL STEWART MENSWEAR 5 star review on 2nd July 2022
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Posted 2 years ago
What a handsome devil! We truly appreciate you taking the time to write such a wonderful review, I've been sure to read it out to the entire team, truly it made our day. We hope to see you shop with us again soon. Kind Regards, Sam
Posted 2 years ago
Excellent customer service and prompt safe delivery Would buy from them again
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Posted 2 years ago
Thank you, Margaret, we appreciate your very kind comments. All the best, Sam
Posted 2 years ago
I have bought a couple of Barbour jackets from Michael Stewart Menswear and I am super impressed with the delivery and service received on both. As a Brit living over seas I have found trying to get certain British clothing a real nuisance, but have found that at Michael Stewart the prices are great and the shipping is fast and efficient. Hands down very impressed and will continue shopping there.
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Posted 2 years ago
Truly appreciate your very kind and fantastic review Gavin. A pleasure dealing with you as always and hope you shop with us again soon!
Posted 2 years ago
I usually like to wear designer casual clothes. Wish I'd seen MSM sooner, very quick despatch and delivery, very polite & professional company. Exactly the type of clothes shop I would visit if it was in my town. Excellent manners, very refreshing these days. Thank you MSM. PS I don't post personal things like photos etc, sorry
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Posted 2 years ago
Hi Gary, thank you for your very kind review. The main thing is you've found us now! Truly hope to see you shop with us again, if we can do anything at all for you please don't hesitate to call or email. - Sam
Posted 2 years ago
Prompt service. Good prices. Would use again.
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Posted 2 years ago
and we hope to see you shop with us again! All the best, Sam
Posted 2 years ago
Great product, arrived quickly 👍
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Posted 2 years ago
Thank you Tony, appreciate that you took the time to leave us a fantastic Review
Posted 2 years ago
The service at Michael Stewart Menswear should normally deserve an absolute “5-star plus” rating if only Brexit did not exist (I’m an EU customer): I could buy the piece of clothing I wanted for a long time at an excellent price; the order treatment, payment and delivery were flawless… but not fearless and with a little surprise : - I feared things would become very complicated should the size not be the right one. I could find the exact measurements of that Barbour jacket on a competitor website (not yours…) and confirm that the size I was ordering should be ok so I minimised the risk I was taking but was totally unsure about what would happen in terms of costs (VAT and other tax impacts) should I need an exchange… - even more so since the import tax/duty calculator that you provide online is unfortunately not correct: it says that only VAT will apply, but an additional import duty was applied - an additional 12% that I discovered once the parcel landed in my country and had to pay to get my parcel with no way out. This said, the experience remains positive - lead-time to delivery was short overall, I love my Barbour, and despite the little disagreements I’m prepared to be a repeat-buyer with Michael Stewart !
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Posted 2 years ago
We often wish we could go back to pre-brexit shipping, always made life easier for us all that is for certain. However, we are glad that the experience was overall a good one and we will do all we can to make any improvements. Enjoy your new purchase!
Posted 2 years ago
Orders on line, ready to pick up from shop next day, needed shortened , no problem ready in 3 days. Always service with a smile at Michael Stewart
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Posted 2 years ago
Thank you so much for shopping with us Margaret, we truly appreciate your kind comments
Posted 2 years ago
Good quality item, reasonably priced. Good communication and quick delivery.
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Posted 2 years ago
Thank you for taking the time to leave such as positive Review Gary. Kind Regards, Sam
Posted 2 years ago
Very pleased with my new gear and happy with the awesome service. Super easy, ordered on Sunday afternoon in Brisbane Australia and received the delivery the following Sunday morning. Thanks guys.
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Posted 2 years ago
Thank you Martin for your review. We aim to make shopping as easy as possible, regardless of location! Glad you enjoyed our service and I hope to see you shop with us again soon
Posted 2 years ago
Great price and really good delivery!
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Posted 2 years ago
Thank you, David, we aim to use the best courier services with the quickest times and lowest cost to our customers
Posted 2 years ago
I must praise Michael Stewart Menswear for their high levels of quality service. They were very helpful and went to a lot of trouble to help me. I wish some of the larger companies demonstrated their high level of personal service.
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Posted 2 years ago
Thank you, Graham, it was a pleasure speaking with you. We always aim to bring some of that in-store and personable experience to our online customers. We are overjoyed to hear that our service was up to standard
Posted 2 years ago
Quick delivery. Really good service
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Posted 2 years ago
Cheers Richard. Really appreciate your comments
Posted 2 years ago
MICHAEL STEWART MENSWEAR is rated 4.9 based on 4,059 reviews