Mellor Online Reviews

Name: Mellor Online
Address: 139 Manor Road, 139 Manor Road, Wakefield
Rating: 4.90

4.9 Rating 727 Reviews

99 %

of reviewers recommend Mellor Online

4.9

Based on 727 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01924274774

Location:

139 Manor Road,
139 Manor Road
Wakefield
WF5 0LQ

Mellor Online 5 star review on 5th October 2024

Mark Hayes

Mellor Online 5 star review on 8th August 2024

Bradley Sanderson

Mellor Online 5 star review on 12th September 2023

Jefferson Earl

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very friendly staff that’s happy to give technical advice. Staff went out there way to call me back and find and supply the correct parts that I needed. Parts were dispatched same day and deliverd the following day👍🏼. Well done guys top seller. Will definitely use again and would highly recommend.”

Helpful Report

Posted 6 years ago

“Very quick delivery; excellent communication. I am fully satisfied :-)”

Helpful Report

Posted 6 years ago

“Good price and fast delivery excellent”

Helpful Report

Posted 7 years ago

“quick delivery with just what I needed”

Helpful Report

Posted 7 years ago

“Quick to order had all the parts I needed and came the next day. Simples!”

Helpful Report

Posted 7 years ago

“Good prices, fast service AND in the past when I had a problem I had direct personal communication to sort it out - fast and to my satisfaction - this makes me a happy return customer.”

Helpful Report

Posted 7 years ago

“Well happy with the service for technical advice and good response ring back And will use again due to giving reasonable price for parts and speedy delivery Many thanks.”

Helpful Report

Posted 7 years ago

“The order process was easy & staff were easy to contact & very helpful. Pricing was very competitive & the order turned up when promised. Everything was there ready to fit. If only all suppliers were this efficient! Well done we are very grateful you got us out of a sticky situation!”

Helpful Report

Posted 7 years ago

“Product in stock at a great price and dispatched the same day. Unfortunately Parcel Force let them down with poor delivery. Have used before and will use again.”

Helpful Report

Posted 7 years ago

Hi Justin, thank you for your review and I'm sorry to hear you had problems with one of our parcel delivery companies; maybe next time we can use a different one. We always try our best but sometimes we are let down by the parcel company drivers, depending what area you are in.

Posted 7 years ago

“I needed clarification on some technical points and found Steve most helpful and correct. The goods were dispatched same day and arrived next day - just want I wanted in all respects. Great service all round!”

Helpful Report

Posted 7 years ago

“Incredible level of service from Mellor. Great advice before my purchase, quick delivery, fantastic product.. and most importantly, extremely good after sales customer care. Stuart couldn't have been more helpful in talking me through diagnosing a slight problem and getting it sorted. This level of customer service is almost unheard of these days. Thanks again!!”

Helpful Report

Posted 7 years ago

“Arrived quickly & as described”

Helpful Report

Posted 7 years ago

“Easy online purchase,Prompt dispatch, 48 hr delivery. I will recommend and will use Mellor again.”

Helpful Report

Posted 7 years ago

“Easy to use website, good price product, very reasonable international shipping cost and prompt execution of my order. What's not to like?”

Helpful Report

Posted 7 years ago

“Every thing was explained in plain english felt as if you wanted my business and even told me of after services available”

Helpful Report

Posted 7 years ago

“Fantastic service from Stuart at Mellors. Knew exactly parts to order, plus when on stripping down I found unrepairable corrosion in alloy heat exchanger exhaust outlet, Stuart was able to offer a re-conditioned part, saving over 50% on new cost. Delivery came next day before 8.15am Excellent, will definitely use again for Eberspacher”

Helpful Report

Posted 7 years ago

“good prices, speed delivery, i recommende”

Helpful Report

Posted 7 years ago

“I bought a replacement D5L from Mellor Online. The prices are excellent and were the best I could find on the Internet, but more than that the standard of support from Stuart has been nothing short of exceptional. I have called him a number of times with both product and technical support queries, and he always takes the time to answer all my questions fully, including going through all of the wire colours and what each does when I was wiring in the new heater. He is also easy to get hold of, answering the phone himself, and if he is busy he rings back immediately he is free. What a breath of fresh air, I can not recommend Mellor Online highly enough.”

Helpful Report

Posted 7 years ago

Thank for your feedback, its much appreciated.

Posted 7 years ago

“Excellent customer service. Honest advice and prompt customer service. Value for money”

Helpful Report

Posted 7 years ago

“Fast delivery”

Helpful Report

Posted 7 years ago

Mellor Online is rated 4.9 based on 727 reviews