Mellor Online Reviews

Name: Mellor Online
Address: 139 Manor Road, 139 Manor Road, Wakefield
Rating: 4.90

4.9 Rating 771 Reviews

99 %

of reviewers recommend Mellor Online

4.9

Based on 771 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01924274774

Location:

139 Manor Road,
139 Manor Road
Wakefield
WF5 0LQ

Mellor Online 5 star review on 3rd February 2025

Shane White

Mellor Online 5 star review on 5th October 2024

Mark Hayes

Mellor Online 5 star review on 8th August 2024

Bradley Sanderson

Mellor Online 5 star review on 12th September 2023

Jefferson Earl

Anonymous

Anonymous // 01/01/2019

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“good prices, speed delivery, i recommende”

Helpful Report

Posted 7 years ago

“I bought a replacement D5L from Mellor Online. The prices are excellent and were the best I could find on the Internet, but more than that the standard of support from Stuart has been nothing short of exceptional. I have called him a number of times with both product and technical support queries, and he always takes the time to answer all my questions fully, including going through all of the wire colours and what each does when I was wiring in the new heater. He is also easy to get hold of, answering the phone himself, and if he is busy he rings back immediately he is free. What a breath of fresh air, I can not recommend Mellor Online highly enough.”

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Posted 7 years ago

Thank for your feedback, its much appreciated.

Posted 7 years ago

“Excellent customer service. Honest advice and prompt customer service. Value for money”

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Posted 7 years ago

“Fast delivery”

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Posted 7 years ago

“I purchased my complete unit after a good conversation with Stuart ..100 % service before during and after purchase .....also just purchased more parts and as usual 100% service satisfaction. Can't fault Mellor Online in anyway, they returned my calls within 30 mins. HIGHLY RECOMMENDED. If you thought of buying from anywhere else THINK AGAIN....”

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Posted 7 years ago

I'm happy you are pleased with our services, we will always try our best. Thanks for taking the time to leave us a review, your feedback is always welcome, good or bad.

Posted 7 years ago

“Great service, and best prices around, top Marks as well for communication, thank you.”

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Posted 7 years ago

“very prompt professional and courteous service.”

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Posted 7 years ago

“First class service. Knowledgeable, experienced, enthusiastic, professional and always helpful. Dealing with Stuart is always a pleasure. Great family business.”

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Posted 7 years ago

“I ordered an exhaust through-hull for a Webasto heater. It arrived within 2 days but the polished stainless steel face is covered with scratches. The scratches are obvious so no excuse for sending this out. Not impressed.”

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Posted 7 years ago

I'm sorry to hear about your issue, your right, this shouldn't of been sent out, we are sorry we missed the scratch. We always try our best but sometimes things get missed. Please keep the old fitting, and i'll send you another one straight out free of charge. Thank you for bringing this to our attention!

Posted 7 years ago

“Good fast service and just what I was looking for all fitted and working.”

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Posted 7 years ago

“Item advertised but was not in stock”

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Posted 7 years ago

We are sorry to hear that your item (Lamp High Level Brake 27 LED 12 volt, 0-099-02) was not in stock you ordered from us. This was a stock error on our part due to the item been discontinued by Durite UK. We informed you straight away that we had no stock and gave you a full refund.

Posted 7 years ago

“Prompt delivery and very well packed.”

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Posted 7 years ago

“Perfect service. Products as described. On time. Terje from Norway”

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Posted 7 years ago

“A very reliable company, quick to dispatch and provider of knowledgeable support. This was my very first install of a Webasto Marine hot air heater. When I first purchased the wrong sized ducting, Stuart made it very easy for me to return and refund. Stuart's telephone support was invaluable and was used on a number of occasions for installation advice. When I accidentally configured my smart controller wrong, Stuart lent me and immediately posted a diagnostics cable that would allow me to perform a factory reset. I am not a professional heating installer but with a bit of common sense and Stuart at the other end of the phone line, I now have lovely warm air flowing throughout my sailboat.”

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Posted 8 years ago

“I would use Mellor online again , goods delivered on time , as described and at a competitive price. Overall very good experience,well done. Tim Berkshire”

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Posted 8 years ago

“Absolutely delighted to do business with you! A+++ A++ quality A++ delivery A++ customer service”

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Posted 8 years ago

“Could not be more helpful, very knowledgeable, And will go the extra mile for you, quite rare in today's world, Ian and Stewart top blokes! Will use again many times I'm sure. Steve reynolds Scotland”

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Posted 8 years ago

“Customer service is very very good, I had the wrong controller sent and after making them aware the correct one was with me in less than 24 hours. Very approachable and very professional”

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Posted 8 years ago

We are sorry we made a mistake, which sometimes happen, but I'm glad you were happy with how we rectified it.

Posted 8 years ago

“Found the company to very competitive price wise , and Stuart very knowledgeable with the questions I asked him . Very fast delivery Thanks”