Mellor Online Reviews

Name: Mellor Online
Address: 139 Manor Road, 139 Manor Road, Wakefield
Rating: 4.90

4.9 Rating 727 Reviews

99 %

of reviewers recommend Mellor Online

4.9

Based on 727 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01924274774

Location:

139 Manor Road,
139 Manor Road
Wakefield
WF5 0LQ

Mellor Online 5 star review on 5th October 2024

Mark Hayes

Mellor Online 5 star review on 8th August 2024

Bradley Sanderson

Mellor Online 5 star review on 12th September 2023

Jefferson Earl

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Sent a heater in for repair, didn't realise they don't repair electric ones. Very helpful though still checked it for me and diagnosed the fault and recommended where to get a new one. Will use them again for other diesel heater repairs”

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Posted 4 years ago

“Parts delivered next day, good service (wabasto thermo top water pump)”

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Posted 4 years ago

“very complete, swift delivery. Would like some information on the installation, diagram, picture, drawing. Jean-Pierre”

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Posted 4 years ago

Hi Jean, Thank you for your review and we appreciate your feedback. You can download all our product information via our download center @ www.melloronline.co.uk/technicallibrary or since you have access to our free technical support service, you can email support@melloronline.co.uk or call us on 01924 274774 and someone will be more than happy to assist you with your purchase.

Posted 4 years ago

“phoned company,spoke to mr technical guy,stuart to check a couple of issues,ordered unit and was delivered within 48hrs excellent thanks”

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Posted 4 years ago

“Great service, ordered online and arrived the next day”

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Posted 4 years ago

“Excellent first class service and quick delivery.”

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Posted 4 years ago

“excellent service, very informative answered all my questions and helped me select the correct items to buy for my camper-van installation Great after sale service Thanks very much Paul”

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Posted 4 years ago

“I ordered the newest version of the Espar A2D2 with controller, Mellon had the easiest website to navigate and lowest price for me in the USA. The item was shipped and received within a week, even with this being the holiday season just before Christmas! It arrive in ‘good nic’, perfect. Thank you!!”

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Posted 4 years ago

“Excellent service nice people and good product at sensible prices.....would recommend.”

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Posted 4 years ago

“Fantastic service via the website everything ordered arrived the very next day, so very quick! Good quality good prices. I did need to speak to the technical guy (am annoyed I can't remember his name) a few days later as I needed some more joints for what is now non standard sizes, very helpful , nothing to much trouble, gave me some options of what to do. I will be back... very soon.”

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Posted 4 years ago

“Very good service with next day delivery included”

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Posted 4 years ago

“alles correct afgeleverd”

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Posted 4 years ago

“Hi I received my heater very promptly. I’m happy with it apart from missing a fuel filter. I haven’t fitted it as yet but soon will be. Thankyou”

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Posted 4 years ago

Thank for your review, this particular heater does not come with a filter, but as a gesture of goodwill, I would be more than happy to put one in the post, if you get in touch.

Posted 4 years ago

“Absolutely fantastic service from Stuart. Friendly, helpful, informative and patient! Thank you so much.”

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Posted 4 years ago

“sent heater off and everything was made so easy , good updating as well . Heater has been returned ( such an easy experience ) . I have reinstalled heater , wiring , fuel pump , controller and temperature sensor . Since heater was installed 10 years ago it has never worked as well as it is doing now . great work Mellor Online I will be back for more items”

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Posted 4 years ago

“Great service pity you can’t get through on the phone to check availability of part”

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Posted 4 years ago

Thank you for your 5-star review, we always try to answer our customer's calls, but due to the high demand of calls in our bustiest periods, this is not always possible. However, if our customers leave a message, we will always call you back, or if you email support@melloronline.co.uk, someone will always get back to you.

Posted 4 years ago

“A little concerned when the items didn't arrive the following day as my mail sometime goes adrift and there seemed to be no Email . My mind was immediately put to rest when I received a quick reply explaining that it was one to two days delivery. The problem was my end as they had sent out an Email and it appeared after re-verifying my Email account with my provider. The goods arrived the following day. Excellent communication, extremely polite and good prices too! What more can you ask for.”

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Posted 5 years ago

“Called them for a part no one else had. Got it by next day....superb service!”

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Posted 5 years ago

“Excellent service, very well priced compared to one of there major competitors that I have used for years.”

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Posted 5 years ago

“great service and good value products compared to other on line stores”

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Posted 5 years ago

Mellor Online is rated 4.9 based on 727 reviews