Mellor Online Reviews

Name: Mellor Online
Address: 139 Manor Road, 139 Manor Road, Wakefield
Rating: 4.90

4.9 Rating 770 Reviews

99 %

of reviewers recommend Mellor Online

4.9

Based on 770 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01924274774

Location:

139 Manor Road,
139 Manor Road
Wakefield
WF5 0LQ

Mellor Online 5 star review on 3rd February 2025

Shane White

Mellor Online 5 star review on 5th October 2024

Mark Hayes

Mellor Online 5 star review on 8th August 2024

Bradley Sanderson

Mellor Online 5 star review on 12th September 2023

Jefferson Earl

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Kind of selfishly I have been in two minds about writing a review, because when word is out and more people shop with Mellor Online I wonder whether they (Stuart in particular) will be able to keep up with the way they provide such a great service. In the age of online shopping Mellor Online still know what is, and are able to deliver a customer service with real people on the end of a phone when needed. Even if not immediately available, you get a call back with expert technical help and advice. To me this is what engenders customer loyalty. I have more work to do on my heating system at the moment and even after this is done will be going back to Mellor for servicing parts in the future.”

Helpful Report

Posted 3 years ago

“Good quality products, good price delivered on time.”

Helpful Report

Posted 3 years ago

“The best heater repair center on the web. To get the best experience, you need to book your heater repair through their website and they will take care of the rest for you. Thank you for a great job.”

Helpful Report

Posted 3 years ago

“Excellent service with Ian and Stuart very helpful. Thanks again db”

Helpful Report

Posted 3 years ago

“Great part, fast delivery, thanks.”

Helpful Report

Posted 3 years ago

“Excellent source of items that I thought were no longer available. Very quick delivery.”

Helpful Report

Posted 3 years ago

“Hi In todays bad service culture MELLOR ONLINE , Stuart and Ian have given outstanding service in all areas.”

Helpful Report

Posted 3 years ago

“Excellent all over. Choice, value, sevice, quality. All absolutely first rate and cheaper than ebay! Can't recommend highly enough.”

Helpful Report

Posted 3 years ago

“Excellent service and fast delivery will definitely use again.”

Helpful Report

Posted 3 years ago

“Swift delivery of items. Prior to sale excellent advise give and good after sales service”

Helpful Report

Posted 3 years ago

“Ordered a glow plug for my diesel heater on my narrowboat, Mellor was the cheapest I could find and delivery was quick.”

Helpful Report

Posted 3 years ago

“very friendly staff and excellent customer service!”

Helpful Report

Posted 3 years ago

“Very competitive on price and faultless customer service. There were a couple of incorrect parts shipped, which was a little frustrating and could have been very irritating but for the friendly on knowledgable technical support and the prompt shipment of replacements.”

Helpful Report

Posted 3 years ago

“quick and easy highly recommend”

Helpful Report

Posted 3 years ago

“Great Customer Service. I had a few queries before I made my purchase. Email response was very quick and comprehensive. Once an order was placed dispatch and delivery were very quick.”

Helpful Report

Posted 3 years ago

“Excellent heater repair service, lots of updates via the website also giving me an action date which is most useful.”

Helpful Report

Posted 3 years ago

“Quick delivery, great response to questions.... couldn't ask for a better supplier. Thank you for the great service!”

Helpful Report

Posted 3 years ago

“Reasonable price for the glow plug and arrived on time. No complaints.”

Helpful Report

Posted 3 years ago

“item never shipped...”

Helpful Report

Posted 3 years ago

Thank you for your feedback. Your items have been shipped, see your UPS tracking details below. Please check in your junk folder for updates from us, some email providers may block certain links. UPS tracking No: 1ZY093R56892312517 Any problems, please call and I'm happy to assist you.

Posted 3 years ago

“Great company”

Helpful Report

Posted 3 years ago

Mellor Online is rated 4.9 based on 770 reviews