Meg Rivers Artisan Bakery Reviews

Name: Meg Rivers Artisan Bakery
Address: Unit 15, Blackwell Business Park, Blackwell, Shipston-on-Stour, Warwickshire
Rating: 4.79

4.8 Rating 1,333 Reviews

94 %

of reviewers recommend Meg Rivers Artisan Bakery

4.8

Based on 1,333 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Anonymous

Anonymous // 01/01/2019

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“I was not happy to pay extra for a cake tin to ensure cake arrived in good condition. I did not notice that you automatically sent it in a cake tin.”

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Posted 9 months ago

Hi Stuart, we do send in boxes at customer risk (when messaged ahead of despatch) however there is no cost saving for this as we have to undo our protective packaging and add additional measures to keep the Simnel Cake as safe as possible. Kindest wishes, Jess

Posted 9 months ago

“I am a new customer and a very happy one. The Simnel cake was super and enjoyed by our village church congregation after service, so much so we decided to have cake after our following service. For this we chose Orange and Almond which was a huge success, so much so that we will do this again after our Service in May. A real treat!”

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Posted 9 months ago

“Ginger cake was excellent, as usual. Delivery date was adhered to. No complaints-great service!”

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Posted 9 months ago

“I sent this dinner cake to my daughter who shared it with her hosts at Easter. They all said it was exceptional and delicious.”

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Posted 9 months ago

“Nothing like it used to be. The cakes are baked in paper not with a nice finished edge. They are pale with fork pins - not aesthetically pleasing. Don’t get them out the freezer with pride anymore. Have to do something with the top to cover it up. Disappointing developments. Chris Hesketh Harrogate.”

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Posted 9 months ago

Dear Chris, Thank you for taking the time to give feedback. Some, but not all of our cakes are baked in the cases to enable us to add as much topping as possible - for example the Orange & Almond cake has lots of drizzle which gets left if the cake tin without a case. Our carrot, coffee & walnut and new lemon cake all have a topping that we be more generous with with the edge of a case to work to. Most cakes are baked without the case and some we use a case after baking to make it easier and less sticky to pack! Fork pins I think you're referring too are how we get the drizzle into the likes of the Orange & Almond Cake whilst it is still warm from the oven. Kindest wishes, Jess

Posted 9 months ago

“Almond tart was delicious so I ordered some more”

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Posted 9 months ago

“Coffee cake - good strong taste of coffee. Simnel cake - not good value for money”

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Posted 9 months ago

“Delicious...packed with fruit, rich and moist. Speedy delivery too! Thank you.”

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Posted 9 months ago

“Absolutely gorgeous selection of yummy treats to take away for a 60th birthday holiday with friends. Needless to say, none came back with us! Delicious brownies, just perfectly soft, chocolate chip shortbread, best ever and the chocolate cake, just divine! Thank you Meg Rivers”

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Posted 9 months ago

“Delicious cake, quick delivery and great customer service.”

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Posted 9 months ago

“It was lovely! It kept very well too although we did eat it quite quickly….”

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Posted 9 months ago

“Delicious fruit cake”

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Posted 9 months ago

“Service and communication excellent, a fair price. Presentation was a little disappointing, six mini cakes each in a plastic packaging and placed in the tin. It would have left ones much nicer with some tissue paper.”

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Posted 9 months ago

“All the cakes and biscuits have been excellent quality, and good value. Storage tins extras also high quality”

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Posted 9 months ago

“This was a birthday gift. The cake was well received. Moist, delicious and packed with fruit.”

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Posted 9 months ago

“Cake was delicious I will be buying another one soon. Packaging and delivery was good and prompt”

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Posted 9 months ago

“Quick, reliable, excellent quality”

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Posted 9 months ago

“Delicious cake, presented perfectly in a gift tin.”

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Posted 9 months ago

“Kept up to date with progress of delivery. It was bought as a present and was very thankfully received. The cakes were fabulous and the book is a delight.”

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Posted 9 months ago

“I was unhappy with my cake as the icing was squashed and looked melted. a quarter of the top was a mess.”

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Posted 9 months ago

Dear David I am so sorry to hear that. Did you contact us to let us know? Please do so if you haven't at customercare@megrivers.co.uk and we will put this right immediately. Kindest, Jess

Posted 9 months ago

Meg Rivers Artisan Bakery is rated 4.8 based on 1,333 reviews