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Meg Rivers Artisan Bakery Reviews

4.8 Rating 1,332 Reviews
94 %
of reviewers recommend Meg Rivers Artisan Bakery
4.8
Based on 1,332 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Meg Rivers Artisan Bakery Reviews
Anonymous
Anonymous  // 01/01/2019
The best cake ever
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Posted 3 months ago
Pretty little cake . Ideal as a tiny gesture of greeting or thanks. We found it was a bit too sweet for our palate, the recipient was delighted. Delivery was on time .
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Posted 3 months ago
Thank you so much for your wonderful donation to our charity
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Posted 3 months ago
A slight hiccup with delivery arrangements which was swiftly rectified. As the order was for a Christmas cake we haven't cut Into it yet! However, I am certain that it will be as delicious as ever. You bake the best Christmas cakes..........EVER!
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Posted 3 months ago
I wanted to give 5 stars.I have eaten your ginger cake before and it's lovely.However,I asked for the cake to be delivered on the 11th as the address was a business one.The cake arrived on the Saturday-9th-and wasn't found and given to my friend until the evening of the 11th.This means that it wasn't as fresh as I'd expected it to be.Thank You
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Posted 3 months ago
Hi Jessica - you only paid for Royal Mail standard service rather than a Saturday DPD service which explains why your order was delivered later than you had hoped. For Saturday services the DPD Saturday service must be selected and paid for. Kindest, Jess
Posted 3 months ago
They look lovely,😊 My son & future DIL, decided on a minimal wedding 2 guests then off to a log cabin, so these are effectively their wedding cake, ideal for wedding gift hamper for them to open when they arrive.
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Posted 3 months ago
I paid 9.50gbp for it to arrive on 9.11.24, but it arrived 12.11.24. I emailed twice asking where it was and for a refund on the specific day delivery payment. This was a birthday cake for a birthday on 9.11.24 I could have ordered it sooner, but assumed the extra payment meant delivery would occur. The delivery left it at the front porch of the flats even though I was in and the I wrote that the top floor was the safe place. The cake texture was dryer than hoped for which perhaps links to the fact that it arrived 3 days late. I am disappointed with the response to my emails, the lateness, the delivery and the cake texture.
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Posted 3 months ago
Dear Jonathan I am so sorry DPD failed to deliver on the Saturday as requested by you and ourselves. We didn't received any emails from you or we could have put this right sooner. Please do email customercare@megrivers.co.uk and we will happily send a replacement cake of your choosing. Kindest, Jess
Posted 3 months ago
Your iced Christmas cake is released just in time for my husband's Birthday each year and he absolutely loves fruit cake. This is the third year I have bought your cake to use for his Birthday and again it was very well received! Beautifully moist and preferred to similar but drier cakes from 2 well-known stores. Thanks for making his Birthday so special.
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Posted 3 months ago
very good cakes thanks
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Posted 3 months ago
We got this cake as a taster for our son's upcoming wedding in December after being let down. It is AMAZING! Just about to put in the order for one or maybe two more. FANTASTIC
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Posted 3 months ago
Order and delivery very efficient of course have to wait to December 25th to taste !
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Posted 3 months ago
Beautiful selection of cakes. Lovely company. Very responsive, great customer service.
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Posted 3 months ago
I chose an iced lemon cake for an informal occasion. It was exceptional. Once you've had a Meg Rivers' cake, you wouldn't want to buy anything else!
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Posted 3 months ago
It's all gone! Thank you so much. I ordered another Christmas Cake! That says it all. Big thank you
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Posted 3 months ago
OMG Whenever I have ordered anything from you, the service is exceptional!! The date I request to be delivered, always on time. And the cakes are great!!! Would never use anyone else. Thanks guys your just great😁😁
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Posted 3 months ago
I bought this cake as a present for my daughter and son in law. It was pronounced as delicious.
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Posted 3 months ago
Excellent quality and standard - delivery good and communication excellent
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Posted 3 months ago
Beautiful cakes (as always) delivered intact and on time.
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Posted 3 months ago
5* for speedy delivery of Christmas cake. Presentation of cake is very impressive and look forward to tasting at Christmas. You might like to get back to me in the new year for my opinion on same which l will be pleased to give.
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Posted 3 months ago
super speedy, really efficient. The fruit cake is divine! So moist and packed with fruit.
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Posted 3 months ago
Meg Rivers Artisan Bakery is rated 4.8 based on 1,332 reviews