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Meg Rivers Artisan Bakery Reviews

4.8 Rating 1,333 Reviews
94 %
of reviewers recommend Meg Rivers Artisan Bakery
4.8
Based on 1,333 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Meg Rivers Artisan Bakery Reviews
Anonymous
Anonymous  // 01/01/2019
Fantastic cake, best ever. Thank you.
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Posted 8 months ago
The cake was delivered to the wrong address 100 miles from the correct address which caused a lot of problems. The cake itself was very dry and totally crumbled when cut so we were not able to give slices to people. The system of it being plain so you could decorate it yourself is a great concept but no good if the actual cake is not stored properly so it dries out. Had high hopes but disappointed .
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Posted 8 months ago
Thank you for taking the time to review your cake and experience Harriett. I know we have spoken both on the phone and via email but I would like to further extend my apologies for the mis-delivery - this was entirely my fault and I note a full refund was issued immediately.
Posted 8 months ago
Always excellent service and of course excellent cakes
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Posted 8 months ago
My order arrived at the time promised, beautifully packaged and in perfect condition . It exceeded my expectations, and would very definately recommend them for any ocaission. The additional super craft roses were perfect . very many thanks.
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Posted 8 months ago
Excellent service and quality would highly recommend.
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Posted 8 months ago
Really helpful staff, wedding cake arrived on time & looked lovely. We had the fruit cake with alcohol, marzipan and icing and it was absolutely delicious!
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Posted 9 months ago
The Simnel Cake is a wonderful Easter treat - and looked forward to every year. It's so good that one cake is never enough...
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Posted 9 months ago
Was good, but arrived 2 days early. I ask To be delivered on the birthday. So he stared to celebrate 2 days in advance :)
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Posted 9 months ago
Dear Iris, due to the location of your recipient in the Highlands of Scotland we were limited in our delivery options. Royal Mail is best solution and they can be speedy or slow so with a birthday cake take the initiative to send a day or two earlier with the belief that sooner is better than missing the big day. I hope he enjoyed his cake and early birthday gift. Kindest, Jess
Posted 9 months ago
Appalling presentation. Rosebuds not pink but beige Ridiculously sized tin
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Posted 9 months ago
Hi Lesley As I believe my colleague explained the rose buds are a natural product and as such the colours vary. The tin was the smallest most suitable for this already gift wrapped cake. Kindest, Jess
Posted 9 months ago
Lovely cake. Well packed and easy to assemble and tasted delicious. Really disappointed with the cake suppliers we met at wedding shows all seemed intent on selling the most expensive "artisan" cake when we just wanted something simple and your cake was perfect.
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Posted 9 months ago
Lovely cake, very well made and presented well and delicious to eat
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Posted 9 months ago
Mum loved her 80th birthday cake she was so pleased when she cut into it to find it was a fruit cake. Tasty and moist delicious cake . Would definitely recommend and will buy again . Thank you for helping make mums day special.
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Posted 9 months ago
First time I have used Meg Rivers Artisan Bakery. Certainly won't be the last! Ordered a simnel cake to be delivered to my famiy at Easter. It was delivered in good time for Easter and was left in a safe place. I was kept fully informed at every stage of the transaction and ... most important of all ... the family said it was a wonderfu surprise and tasted delicious. The free gift tin was also very welcome. Thank you.
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Posted 9 months ago
My third purchase, great cakes and always delivered quickly.
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Posted 9 months ago
Bought the rich fruit cake in the tin. Kept well for the two weeks before opened for our special occasion and still tastes good three weeks later. May seem expensive but excellent quality, keeps well and as you only need a small piece at a time, the cake goes a long way.
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Posted 9 months ago
Excellent, contact, delivery and cakes, recommended
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Posted 9 months ago
It was very easy to order the cake (not easy to choose just one though!) and it came on time beautifully packed. I ordered the Coffee and Walnut cake and it was delicious. Just enough coffee and sweetness.
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Posted 9 months ago
My only comment was the delivery. Having requested the date when I knew someone to be at home, the delivery was attempted twice a few days before. The cake was very well received and presented.
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Posted 9 months ago
Thanks for taking the time to get in touch. From your order I can see you selected Royal Mail as your delivery method. As stated on the website only when DPD is selected can we offer a specific delivery date. So please to hear that the cake was enjoyed, best wishes, Jess
Posted 9 months ago
The cake was for my mother in-law's 102nd birthday. She scoffed it all in short order, being a chocoholic, so I guess it was good! It also was delivered within 2 days of the order, so very happy.
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Posted 9 months ago
Lovely lemony cake. Moist and delicious.
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Posted 9 months ago
Meg Rivers Artisan Bakery is rated 4.8 based on 1,333 reviews