Meg Rivers Artisan Bakery Reviews

Name: Meg Rivers Artisan Bakery
Address: Unit 15, Blackwell Business Park, Blackwell, Shipston-on-Stour, Warwickshire
Rating: 4.78

4.8 Rating 958 Reviews

94 %

of reviewers recommend Meg Rivers Artisan Bakery

4.8

Based on 958 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent”

Helpful Report

Posted 8 months ago

“Great choice and wonderful service - very speedy delivery that is beautifully packaged.”

Helpful Report

Posted 8 months ago

“Great little bakery with a fantastic ethos. Cake was scrummy!”

Helpful Report

Posted 8 months ago

“Excellent products delivered on time”

Helpful Report

Posted 8 months ago

“I purchased this as a gift for my daughter's birthday celebration. I have it on very good authority that it was delicious and thoroughly enjoyed by all the family. I've sent three cakes now as gifts and I've always had a very good report on them all. One of these days I'll get one for myself!!”

Helpful Report

Posted 8 months ago

“I brought this for a birthday, the cake was a bit dry and bland. Not worth £30. I have had a lovely Christmas cake from here but this was unfortunately disappointing”

Helpful Report

Posted 8 months ago

Dear Anonymous, Thank you for taking the to leave feedback. I am sorry you didn't rate the cake you ordered. I can't see if you contacted us at the time - do please feel free to send me any additional feedback to customercare@megrivers.co.uk - attention of Jess. Kindest wishes, Jess

Posted 5 months ago

“Had an issue with Royal Mail which customer service team sorted out for me, 5 star service. I ordered the selection of 8 mini cakes which were lovely and delicious. Going to order again for Mother’s Day.”

Helpful Report

Posted 8 months ago

“Just so fabulous!”

Helpful Report

Posted 8 months ago

“The feedback from the recipient was that the box was huge and a nice selection.”

Helpful Report

Posted 8 months ago

“Had a 8 inch Xmas cake for Christmas excellent very nice.”

Helpful Report

Posted 8 months ago

“Good delivery”

Helpful Report

Posted 8 months ago

“Thank you so much. Both the almond cake and the shortbread was absolutely delicious and much appreciated. Excellent service as well - thank you.”

Helpful Report

Posted 8 months ago

“Your help was brilliant when DPD messed up with the delivery. Thank you very much”

Helpful Report

Posted 8 months ago

“What could be better than having wonderful cakes turning up at one’s front door? Smashing cakes! Quick delivery!”

Helpful Report

Posted 8 months ago

“Perfect gift for any occasion Thankyou”

Helpful Report

Posted 8 months ago

“Bought for eldest daughter's birthday (a 34 year old research scientist who still enjoys a birthday cake, candles and hat!). Arrived on time and was, as usual, of excellent quality. We have had a lot of stuff from Meg R and it has always been first class.”

Helpful Report

Posted 8 months ago

“Great service and lovely cake!!”

Helpful Report

Posted 8 months ago

“I ordered a Valentines chocolate cake. It was delicious, as well it might be considering the huuuge price. The only thing was, it was tiny. It was like a cake for a dolls’ tea party. I know it probably gave the dimensions in the blurb but who reads that? I just assumed it was a proper size cake not a miniature! My husband was disappointed with it. We had been looking forward to having a slice each on Valentine’s Day then eating the rest over a few days, so I shelled out extra for the tin. But there was none left - just enough for one piece each. We had your Xmas cake every year which is expensive, but delicious and normal size. I feel a mug now and not sure I’ll buy again. I’ve given up stars for the fabulous quality but the teeny dimensions left a bad taste. Really, it have cost you that much more to make a proper size cake? You can either be a luxury cake maker or crimp, not both! At least I’m not divorced but I had to buy my hungry hubby another cake on 15th!”

Helpful Report

Posted 8 months ago

Morning Katherine, Thanks for your review and I am thrilled to hear the cake was delicious. As you say weights and dimensions are listed on the website. The price is based on the fact that this was a very limited edition run, the cost of ingredients, packaging and the skills of our baking team who hand make and decorate, wrap and ship every product by hand. Kindest, Jess

Posted 8 months ago

“I cannot send photos because it has been in the top of my warming oven of the Aga as it was undercooked and then because the consistency of the cake was full of large pieces of fruit and it has now been put in the bin because no-one wants to eat it. The reason I have ordered this particular cake regularly is because I use to make a Dundee cake every week for my family and then my mixer broke and as I am now well into my eighties I decided I did not want to make them anymore and your "Almond Fruit Cake" was the nearest to it that I could find. It always arrived with a lovely golden colour but this was pale and certainly not up to the standard of your usual cake.”

Helpful Report

Posted 8 months ago

Hi There, I have replied to you on our email thread. Kindest, J

Posted 8 months ago

“Beautiful cake, and excellent customer service!”

Helpful Report

Posted 8 months ago

Meg Rivers Artisan Bakery is rated 4.8 based on 958 reviews