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Meg Rivers Artisan Bakery Reviews

4.8 Rating 958 Reviews
94 %
of reviewers recommend Meg Rivers Artisan Bakery
4.8
Based on 958 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
95%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Meg Rivers Artisan Bakery Reviews
Anonymous
Anonymous  // 01/01/2019
A very efficient and friendly service. My cake arrived quickly and damage free
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Posted 10 months ago
Lovely cake, have been purchasing it for some years now and will continue to do so, always deliver on time and excellent customer service. Merry Christmas to the whole team, may you all have a good 2024.
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Posted 10 months ago
Wonderful service, so pleased with the Christmas cake, and shortbread. Brilliant communication from Meg Rivers. Delivery problem was solved quickly. Thank you very much, Suzie
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Posted 10 months ago
Excellent cske and the best Christmas.cake on the market by some distance,
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Posted 10 months ago
My initial order did not arrive despite the selected courier stating it had been apparently delivered and signed for. The staff at Meg Rivers picked this up before I had chance to raise a complaint on the non-delivery and personally dropped in the replacements. First class resolvement of a potentially difficult situation. Thank You
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Posted 10 months ago
It arrived and looks beautiful. We are saving it for Christmas so we have not yet tasted it. Thank you and happy Christmas
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Posted 10 months ago
Delivered on time and mince pies were delicious thank you !!!
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Posted 10 months ago
Presented well but so sorry but we did not like your Christmas cake. So sweet and sticky, virtually no cake mixture and stuck to the roof of mouth and absolutely no hint of brandy to balance the sweetness.
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Posted 10 months ago
Good Morning, and thank you for taking the time to review. Unlike supermarket fruit cakes we don't need to use much cake mixture as the fruits (soaked overnight in brandy) and nuts are what make it special we feel, we've been making it that way for 30 years. Perhaps you might enjoy our Almond Fruit Cake more which is more like a Dundee recipe? With kind wishes, CustomerCare
Posted 9 months ago
Cake and franzipans arrived in excellent condition and looked beautiful. Franzipans are excellent but saving Christmas cake until nearer Christmas but I’m sure it’ll be excellent as well. Will certainly buy from you in future
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Posted 10 months ago
Very good reliable service and quick delivery as previous orders. A gift so can't comment on cake yet.
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Posted 10 months ago
Every thing came in good time and looks wonderful have only tasted the frangipani mince pies so far they are lovely but a little disappointing in that couldn't really taste the almonds in the spongy bit .
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Posted 10 months ago
Delicious cakes delivered to the door in time for Christmas. The Chocolate Orange Wreath has become a family tradition as an alternative for those who do not like the fruity Christmas Puddings and Cakes and either the 5th or 6th year but lost count. This year with side orders of a mini traditional Christmas cake and a fabulous Ginger cake we are definitely in cake heaven. These are really quality bakes that are well worth it. Thanks to the Meg Rivers team again this Christmas!
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Posted 10 months ago
I haven't reviewed the cake because it's not yet Xmas so I haven't tried it , will try it xmas eve.
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Posted 10 months ago
Easy to order, good products, timely delivery
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Posted 10 months ago
Very helpful staff. Two orders didn't arrive, to different parts of the UK, due to DPD destroying the parcels without permission. Meg Rivers refunded without delay. Will place a further order after Christmas. Customer service could not be faulted.
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Posted 10 months ago
The short bread is so scrumptious and it is like home baked as all the cakes and biscuits are. Easy to order and good choice of delivery options. Kept informed at every stage and your arrives quickly even at a mega busy time like Christmas. Fantastic!
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Posted 10 months ago
I am unable to review the Christmas cake that I ordered back in late October. The reason being that the cake failed to arrive as the couriers dpd would not deliver as the item was perishable! Reluctant to order again to be honest .
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Posted 10 months ago
I am writing this as someone gifting the chocolate and orange wreath cake . This was a repeat order as it was a great success.
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Posted 10 months ago
This was bought as a Christmas gift, so unable to comment on the cake, ordering was easy and delivery excellent.
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Posted 10 months ago
Lovely moist cake, only thing was the icing was not snowy white.
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Posted 10 months ago
Meg Rivers Artisan Bakery is rated 4.8 based on 958 reviews