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Meg Rivers Artisan Bakery Reviews

4.8 Rating 958 Reviews
94 %
of reviewers recommend Meg Rivers Artisan Bakery
4.8
Based on 958 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
95%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Meg Rivers Artisan Bakery Reviews
Anonymous
Anonymous  // 01/01/2019
My item wasn't delivered at all
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Posted 1 year ago
Hi, hopefully the replacement sent via Royal Mail will get there this time. Thanks for your patience. Jess
Posted 1 year ago
Delicious cake that melts in the mouth. The last one ordered was a carrot cake, but they are all scrumptious!
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Posted 1 year ago
Great tasting cake, very nicely presented.
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Posted 1 year ago
We were very pleased with our first order from you. It arrived in time the packaging was lovely. The assorted tray bakes and almond fruit cake were all delicious and we will definitely be ordering from you again both for ourselves and for gifts for others.
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Posted 1 year ago
I ordered the cake for a birthday gift. It arrived on the date specified.
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Posted 1 year ago
The birthday hamper arrived on time and everyone enjoyed the cake and the biscuits.
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Posted 1 year ago
I sent the Orange/ Almond Cake to my sister as a Birthday gift, and she thought it was lovely. Extremely moist and good flavour. So good it was eaten in a few days.
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Posted 1 year ago
Lovely cakes. They last well and are efficiently delivered
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Posted 1 year ago
If the cakes are as good as the customer service I'm in for a treat
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Posted 1 year ago
Meg Rivers never disappoints. Excellent cakes, intense flavours, good delivery service. I've used them for very many years and everyone I've sent cakes or biscuits to has loved them. Thank you!
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Posted 1 year ago
A beautiful cake delivered bang on time Perfect!
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Posted 1 year ago
I usually baked a Dundee cake every other week for my family when my 3 children were young and then sometimes for my grandchildren. However, I am now in my eighties and have finally found a similar cake - Almond Fruit Cake - from Meg Rivers which is just as delicious so I am relieved to not have to continue baking anymore and yet able to enjoy such a cake still. I ordered the cake on the Monday and it arrived in the post on the Tuesday morning, excellent service. I meant to give the cake the top rating of 5 but pressed the wrong star.
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Posted 1 year ago
Top cakes. Top service
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Posted 1 year ago
Lots of cherries - so many so-called cherry cakes are really madeira cakes with a couple of tiny bits of cherry one would need a pair of specs o see.
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Posted 1 year ago
This month’s almond fruit cake is absolutely superb. Moist and delicious. I am really enjoying my cake subscription very much. Such a lovely company too, with excellent customer service.
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Posted 1 year ago
Don't send a last-minute gift after 12noon A birthday gift sat in a warehouse over the weekend as I failed to notice the order cut-off of 12 noon and was 2 minutes after that time. It was a Thursday and I paid extra for a 'next day' delivery assuming that would mean a Friday delivery. Missing the despatch time meant it was pushed into a Friday despatch which meant as I hadn't paid for the Saturday delivery (which I would have done had I thought it necessary) the parcel sat in a warehouse over the weekend and wasn't delivered until Monday. Customer service have pointed out that I am in the wrong and that this was clearly displayed on the website so this was my problem. I have also been assured by customer service that had I phoned this order could have been pushed forward to get it out earlier. But I didn't realise the package wasn't being packed and despatched on Thursday so it didn't occur to me to phone. So their website says "Need a last-minute gift?" well not after 12 noon. A lesson for others in the future.
Helpful Report
Posted 1 year ago
Hi Hart The cutoff is auto created to enable the despatch team to finalise despatch for the day. However with an email or phone call we would happily have added your order the same days despatch. Kindest, Jess
Posted 6 months ago
Fabulous company, with great products. Fast and professional service
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Posted 1 year ago
Everything was perfect!
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Posted 1 year ago
First time order from this company and I was very pleased I ordered the fruit cake with gift tin for my partners birthday.. I couldn’t wait to give this to him so he had an early birthday surprise Amazingly quick delivery.. beautifully wrapped. The cake is so delicious bursting with flavour and lots of fruit and nuts.. My partner was over the moon.. Thank you so much i would highly recommend
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Posted 1 year ago
Everything arrived as expected and was delicious!
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Posted 1 year ago
Meg Rivers Artisan Bakery is rated 4.8 based on 958 reviews