Meg Rivers Artisan Bakery Reviews

Name: Meg Rivers Artisan Bakery
Address: Unit 15, Blackwell Business Park, Blackwell, Shipston-on-Stour, Warwickshire
Rating: 4.78

4.8 Rating 957 Reviews

94 %

of reviewers recommend Meg Rivers Artisan Bakery

4.8

Based on 957 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had slight problem with my ordering on my lap top. more me I expect than web site. I rang and spoke to a very helpful person who placed my order and explained the pocess. My cake arrerived on the right day and looks delicious. It was extremely well packed and I am sure will be delicious. It is for a celebration on 1st June.”

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Posted 5 months ago

“I would normally have given 5 stars but because you have not answered my emails concerning query over whether to request a cake tin or not was not met. I have repeatedly mentioned that I was charged for a cake tin when ordering simnel cake whci I did not want. It is not the money that bothers me it is the lack of communication. Sorry but that is how it is”

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Posted 5 months ago

Hello Sheena. Thank you for taking the time to leave a review. We've only had one recent communication from you about scones which we replied to within 20 minutes. Occasionally we miss emails if they go into spam but using the Help button on the website or calling us (01608 682858) are still the best ways of getting in touch with any queries you might have.

Posted 5 months ago

“Friendly, professional and excellent products”

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Posted 5 months ago

“Always Good!”

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Posted 5 months ago

“Fantastic cake, best ever. Thank you.”

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Posted 5 months ago

“The cake was delivered to the wrong address 100 miles from the correct address which caused a lot of problems. The cake itself was very dry and totally crumbled when cut so we were not able to give slices to people. The system of it being plain so you could decorate it yourself is a great concept but no good if the actual cake is not stored properly so it dries out. Had high hopes but disappointed .”

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Posted 5 months ago

Thank you for taking the time to review your cake and experience Harriett. I know we have spoken both on the phone and via email but I would like to further extend my apologies for the mis-delivery - this was entirely my fault and I note a full refund was issued immediately.

Posted 5 months ago

“Always excellent service and of course excellent cakes”

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Posted 5 months ago

“My order arrived at the time promised, beautifully packaged and in perfect condition . It exceeded my expectations, and would very definately recommend them for any ocaission. The additional super craft roses were perfect . very many thanks.”

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Posted 5 months ago

“Excellent service and quality would highly recommend.”

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Posted 5 months ago

“Really helpful staff, wedding cake arrived on time & looked lovely. We had the fruit cake with alcohol, marzipan and icing and it was absolutely delicious!”

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Posted 5 months ago

“The Simnel Cake is a wonderful Easter treat - and looked forward to every year. It's so good that one cake is never enough...”

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Posted 5 months ago

“Was good, but arrived 2 days early. I ask To be delivered on the birthday. So he stared to celebrate 2 days in advance :)”

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Posted 6 months ago

Dear Iris, due to the location of your recipient in the Highlands of Scotland we were limited in our delivery options. Royal Mail is best solution and they can be speedy or slow so with a birthday cake take the initiative to send a day or two earlier with the belief that sooner is better than missing the big day. I hope he enjoyed his cake and early birthday gift. Kindest, Jess

Posted 5 months ago

“Appalling presentation. Rosebuds not pink but beige Ridiculously sized tin”

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Posted 6 months ago

Hi Lesley As I believe my colleague explained the rose buds are a natural product and as such the colours vary. The tin was the smallest most suitable for this already gift wrapped cake. Kindest, Jess

Posted 5 months ago

“Lovely cake. Well packed and easy to assemble and tasted delicious. Really disappointed with the cake suppliers we met at wedding shows all seemed intent on selling the most expensive "artisan" cake when we just wanted something simple and your cake was perfect.”

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Posted 6 months ago

“Lovely cake, very well made and presented well and delicious to eat”

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Posted 6 months ago

“Mum loved her 80th birthday cake she was so pleased when she cut into it to find it was a fruit cake. Tasty and moist delicious cake . Would definitely recommend and will buy again . Thank you for helping make mums day special.”

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Posted 6 months ago

“First time I have used Meg Rivers Artisan Bakery. Certainly won't be the last! Ordered a simnel cake to be delivered to my famiy at Easter. It was delivered in good time for Easter and was left in a safe place. I was kept fully informed at every stage of the transaction and ... most important of all ... the family said it was a wonderfu surprise and tasted delicious. The free gift tin was also very welcome. Thank you.”

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Posted 6 months ago

“My third purchase, great cakes and always delivered quickly.”

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Posted 6 months ago

“Bought the rich fruit cake in the tin. Kept well for the two weeks before opened for our special occasion and still tastes good three weeks later. May seem expensive but excellent quality, keeps well and as you only need a small piece at a time, the cake goes a long way.”

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Posted 6 months ago

“Excellent, contact, delivery and cakes, recommended”

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Posted 6 months ago

Meg Rivers Artisan Bakery is rated 4.8 based on 957 reviews