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medino Reviews

4.9 Rating 21,816 Reviews
99 %
of reviewers recommend medino
4.9
Based on 21,816 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Returns & Refunds
Returns Process
Easy
Get Answers to Your Questions
Ask a question and get answers from people who are customers of medino.
Read medino Reviews

About medino:

The pharmacy in your phone! Fast delivery, good value and free shipping over £20.

Visit Website

Email:

info@medino.com

Location:

Unit C19, 10 Prestons road
London
E14 9RL

Got a Question?

Are your products tested on animals ?
Asked by Mary Gibbons (2 weeks ago)
Hi just wanted to know what your delivery charge is
Asked by Carolyn i (3 months ago)
What are your delivery charges
Answered by Carolyn (3 months ago)
Hi just want to know is these vitamin E 100% halal or not I am confused please help thanks
Asked by Sadia (5 months ago)
Do you sell Dactarin mouth gel
Asked by Margaret (9 months ago)
what are your delivery charges for 1 items costing around £9
Asked by Eva Rea (1 year ago)
Only wont 3 bottles of dermax How much is postage please and how do I order please
Answered by Chris (1 year ago)
How do you know what size to order
Asked by Ekaine (1 year ago)
I am extremely surprised that most of the reviews are about delivery and not the product ?‍♀️ very odd
Asked by Catherine (1 year ago)
Does vital protein 20g collagen powder contain milk
Asked by Beverley Pinnock (1 year ago)
Can you use this cream for sunbeds?
Asked by Georgie (1 year ago)
On a recently placed order need to correct the email address
Asked by John Sullivan (1 year ago)
How to use Medino Back Pads do I use by heating in Microwave? Thank You Brian Donaldson
Asked by Brian Donaldson (1 year ago)
Why do your products have sodium laureth sulphate in them please?
Asked by Sybel porter (1 year ago)
how do you use it? Do you wash your hair with it every day?
Asked by Alison Joy Hickford (1 year ago)
How many days or weeks does it last for please. Thanks
Asked by Adrienne Hutton (1 year ago)
why carnt i get past the checkout part it keeps saying carnt load
Asked by sheila joyce (1 year ago)
Where do I put my discount code in
Asked by Shab (2 years ago)
Como ago para comprar prelox 500mg
Asked by Pedro (2 years ago)
Is your packaging discreet
Asked by Mary (2 years ago)
Is there an anticoagulant in this product?
Asked by Matyon Harrington (2 years ago)
Can it be used in conjunction with Apixaban?
Asked by Maryon Harrrington (2 years ago)
Do d-mannose have any side effects also do you do them in capsules as I have a heatis hernia and can't swallow them tablet s I am having to crush them?
Asked by Jennifer white (2 years ago)
I have just taken delivery of a Careway digital thermometer. On the accompanying leaflet it says that it beeps when ready to take a temperature and then when a temperature has been taken. I have tried it a couple of times and it isn't beeping. Is there anything I can do to try and get this to work?
Asked by Anne Dine (2 years ago)
THE SAME PRODUCT BUT DIFFERENT QUANTITIES BUT THEY HAVE DIFFERENT INGREDIENTS! I WILL MOVE ON.
Asked by JOHN (2 years ago)
Is the Avenio cream cruelty free please as I try to use not tested on animals
Asked by Joelizabeth (2 years ago)
Do you sell any cream helpful to cover or treat actinic keratosis on my nose. Every treatment is so disfiguring do you sell anything which would help until i am brave enough to try one of the awful offered creams please
Asked by Cecilia Robinson (2 years ago)
Hi it's Sheila I have just received my order but noticed on the label it's out of date. Is it still ok to take ?
Asked by Sheila morrison (2 years ago)
Where and how do I enter a voucher code?
Asked by R (2 years ago)
Please someone help Do you have to pay for delivery or is delivery free?
Asked by Mia (2 years ago)
Hi Mia, Delivery is free for orders over £15. Hope this helps!
Answered by (2 years ago)
1 am sure i paid with Paypal the last few times. ( Or am i on another planet still) Have you removed this option please?.
Asked by Eleanor (2 years ago)
Hi Eleanor, Unfortunately, we have run into some issues with the provider and have temporarily disabled the option. I apologise for the inconvenience.
Answered by (2 years ago)
I have purchased a digital Medicare thermometer for £4.99. Reading the instructions it says it buzzes which doesn’t seem to be happening is this faulty?
Asked by carole sloane (2 years ago)
Hi Carole, Are you able to reach out to us at info@medino.com? I will be more than happy to contact the manufacturer to chase this up for you!
Answered by (2 years ago)
Dus the company provide free delivery with the orders
Asked by Dotty (2 years ago)
Hi there, All orders over £15 qualify for free shipping.
Answered by (2 years ago)
how do l get to checkout when l click on basket it just keeps on adding more
Asked by Louise Harris (2 years ago)
How good are these organic capsules and how will they effect my low mood ?
Asked by Jacqueline (2 years ago)
Hi Jacqueline, Thank you for reaching out. If you can contact us at info@medino.com with the product's name, I will be more than happy to look into this for you!
Answered by (2 years ago)
Best medication for constipation relief
Asked by Michael kelly (2 years ago)
Hi Michael, To see what medication is best, our pharmacy team will be more than happy to help! You can contact the team using 020 3769 9164 or pharmacy@medino.com. Hope this helps!
Answered by (2 years ago)
Agree with the comment above - all reviews are about delivery and not the product - seriously????
Asked by Janet (2 years ago)
All your feed back is about fast delivery?? What about the product? Does it work? Is it good? All the information I got was about fast delivery. Who cares!! We want to know about product not fast delivery
Asked by Lisa (2 years ago)
Hi Lisa, We hope you are well! We appreciate service reviews from our customers so that we know what is going well in regards to the quality of our service and what we can improve on. However, we understand that you are more interested in product reviews. You can view these solely by clicking on product reviews on the filters at the top of the page. I hope this helps! Kind regards, Zahra at Medino
Answered by (2 years ago)
are there any side effects from taking movical 13.8g sachet
Asked by william ridley (2 years ago)
Hi William, We hope you are well. We offer a variety of Movicol products on our website, all of which specify the side effects of the product page. Please feel free to head on over to our website and have a look. https://www.medino.com/search?q=movicol+sachet If you have any other questions, you can send us an email at info@medino.com and we will be happy to help. Kind regards, Zahra at Medino
Answered by (2 years ago)
i am tired and lack energy what do you recommend thankyou
Asked by Pamela Burton Thomas (2 years ago)
I want to order shitake mushroom capsules am I going to be charged for shipping.
Asked by Leila Farah (2 years ago)
Can I use for my eyes they get very sore and red.
Asked by Linda taylor (2 years ago)
Hi Linda, To see what medication is best, our pharmacy team will be more than happy to help! You can contact the team using 020 3769 9164 or pharmacy@medino.com. Hope this helps!
Answered by (2 years ago)
the k2 are they capsules rose and small I need smaller as can’t take if to big
Asked by Rosanne (3 years ago)
Do the silk gloves come in a large size?
Asked by Jane (3 years ago)
Hello, I would like to order ferrous fumarate210mg 84 tablets by remedy, what is the difference with the ferrous fumarate 210mg 84 tablets by mercury pharma? Also, I am located in Manchester, can I still order? thank you
Asked by Georgia (3 years ago)
Hi Georgia, Thank you for your query. The two items are two different brands of the same product. They differ slightly in their ingredient makeup but they do the same job. With regards to your shipping query, we ship to the whole of the UK so yes, Manchester is no problem. I hope this helps! Have a lovely day!
Answered by Charles (3 years ago)
Hi does this make skin white??
Asked by Farzana IQBAL (3 years ago)
Hello. Could you please let me know which particular item you are interested in? I hope to answer your query! Kind regards, Charles at Medino
Answered by Charles (3 years ago)
Can men use this cream ?
Asked by Bernard Kane (3 years ago)
Hello. Could you please let me know which particular item you are interested in? I hope to answer your query! Kind regards, Charles at Medino
Answered by Charles (3 years ago)
Hi are there any reviews for the lady prelox tablets ? Thanks
Asked by Lorraine McQueen (3 years ago)
I was hoping for beetroot extract product reviews, but the only thing everyone is commenting about is the service. Where can I find product reviews?
Asked by Davina Bullimore (3 years ago)
Hi. Just opened my order from 6/7 - QEJ453. Probiotics for women. Have you changed the packaging? They arrived in a glass container. Have I ordered the correct ones, that I have ordered numerous times before.
Asked by S Tobin (3 years ago)
Hi there! Can you please send us an email at info@medino.com with a photo of the product you received attached? We will then be able to confirm if whether this is the correct product. Best, Laura at Medino.
Answered by Medino (3 years ago)
How do I order
Asked by John White (3 years ago)
Hi John, thanks for your question! You can browse products on our website www.medino.com and place an order and pay there. Please send us an email at info@medino.com if you have any further questions. Best, Laura at Medino.
Answered by Medino (3 years ago)
Just placed my first order with you but not had a confirmation email
Asked by Joan Church (3 years ago)
Hi Joan, thanks for your question! There's no order under your email address. Can you pop us an email at info@medino.com with your postcode and content of your order placed. - Thanks Anjuli at medino. :)
Answered by (3 years ago)
Why are the reviews about the company and not the products?
Asked by Sheryl (3 years ago)
Hi Sheryl, just send us an email with your Order ID and the product you would like to review and we can send you a link. On reviews, we have reviews for products and the company! Send us your details to info@medino.com and someone will reach out to you. Best, Anjuli at medino.
Answered by (3 years ago)
can hydromol cream be used on the scalp
Asked by ann (3 years ago)
Hi Ann, this product is mainly used for the skin. However, please contact our pharmacy team at pharmacy@medino.com or give them a call on 02037699164 to seek further advice on this. Best, Anjuli at medino.
Answered by (3 years ago)
How do I contact your pharmacy team?
Asked by Gwen Grigo (3 years ago)
Hi Gwen you can contact them via email: pharmacy@medino.com or give them a call. 02037699164 Best, Anjuli at medino. :)
Answered by (3 years ago)
I was going to order 3 packets. It would have cost £15.84..... so if free delivery is advertised why is a £1.50 shipping added at the end . Illegal I say!
Asked by Paulinecrook@blueyonder.co.uk (3 years ago)
Hi, thanks for reaching out! Your order did qualify for free shipping and you weren't charged for this. If you have a look at the shipping section when you checkout, you just need to select the free shipping option if your order is over £15 GBP. Hope this is clear! Best, Anjuli at medino. :)
Answered by (3 years ago)
My wife has acne Roseacia she has really gritty eyes not blepharitis which eye drops would you recommend Also effecting skin inside nose can't see Dr Also shipping costs only have small phone
Asked by DAVID HUDSON (3 years ago)
Hi, thanks for reaching out. The best option would be to contact our pharmacist team who are better equipped to answer these questions for you. You can contact them at pharmacy@medino.com or you can give them a call 0203 769 9164. You can see our shipping costs via this link https://www.medino.com/shipping. All the best! Anjuli at medino. :)
Answered by (3 years ago)
How much do you hargeisa for shipping to the U.K?
Asked by Idena Toon (3 years ago)
Hi Idena, thanks for getting in touch. Our shipping costs can be found via this link https://www.medino.com/shipping. If you have any other questions, please feel free to send us an email - info@medino.com Thanks, Anjuli at medino.
Answered by (3 years ago)
Hi, I’m 65 years old and started taking your endo complex a few days ago. The main reason is that I have cellulite on my thigh and understand that taking a support adrenal glands will help. Am I on the right track? I don’t take any hormone medication. I’m on low doses of levothyroxine and venlafaxine I look forward to hearing from you Roya
Asked by Roya Alikani (3 years ago)
Hi Roya! Thanks for your question. The best option would be to get in touch with our pharmacy team at pharmacy@medino.com as they are better equipped to assist you with this. I hope this helps! Best, Anjuli at medino. :)
Answered by (3 years ago)
is it good for dogs
Asked by Alan b Lewis (3 years ago)
Hi Alan, Thanks for your Question. I'm not too sure what product you're referring to. Please do send us an email at info@medino.com if there are any other questions you may have. Thanks! Anjuli at medino.
Answered by (3 years ago)
What is my reference number for my order arriving today?
Asked by Eva Stevens (3 years ago)
Hi Eva, what's your postcode and we can locate your order details for you?
Answered by Anjuli (3 years ago)
Are these tablets any good for epilepsy?
Asked by Katherine (3 years ago)
Hi Katherine! Which product are you referring to? Happy to help
Answered by (3 years ago)
I have started to gain weight why
Asked by Tony LITTLER (3 years ago)
Dose epimax ointment stops itching
Asked by Michael Henley (3 years ago)
Im taking one capsule a week what can I gain by it thank you
Asked by Brian Milner (3 years ago)
What is devil's claw good for
Asked by Trevor Chitty (3 years ago)
Is this a UK company
Asked by Jean Skelly (3 years ago)
Hi Jean, Yes, we are a UK company. We're based out of London and ship to the whole of the UK. You can find out more about our company here: https://www.medino.com/company-details. I hope this answers your question. Drew at medino
Answered by Drew Stewart (3 years ago)
Fuming size of bottle and there was nothing in bottle it was empty wasted my money ripped off
Asked by Joan Howarth (3 years ago)
Hi Joan, I'm sorry to hear this has been your experience. Please don't hesitate to get in touch with our customer care team at info@medino.com so we can try to resolve this issue for you. Ingelise at medino
Answered by Ingelise (3 years ago)
is it safe to used my card
Asked by Jeff Mohoboob (3 years ago)
Hi Jeff, We have a few different payment options to choose from. For card payments, our payment service is powered by Stripe who are market-leading in providing safe payments across the internet. You can also use Google-Pay, Apple-Pay or Pay Pal if you prefer. Kind Regards, Ingelise at medino
Answered by Ingelise (3 years ago)
Are there any other colors
Asked by Jean phillips (4 years ago)
Hi Jean, I'm not too sure what product you are referring to. Please feel free to get in touch with us at info@medino.com and a member of the team will be happy to help. Kind Regards, Ingelise at medino
Answered by Ingelise (4 years ago)
hello are the products sls free sulphate, and pareben free? I need a product for over bleached v.damaged hair to leave in daily.. ty
Asked by chelle (4 years ago)
Hi Chelle, We do our very best to include as much information on the products page including ingredients. Here are a few products for you to look at: https://www.medino.com/product/klorane-mango-leave-in-cream-125ml https://www.medino.com/product/mane-n-tail-hair-strengthener-178ml https://www.medino.com/product/aussie-3-miracle-oil-smooth-lightweight-treatment-100ml Please get in touch if you are looking at a specific product and the team can look into this for you. Kind Regards, Ingelise at medino
Answered by Ingelise (4 years ago)
Does Medino deliver to the U.S.?
Asked by Gini Goldman (4 years ago)
Hi Gini, I'm sorry but we do not ship to locations outside of the UK. Apologies for the inconvenience. Ingelise at medino
Answered by Ingelise (4 years ago)