Media Storehouse Ltd Reviews

Name: Media Storehouse Ltd
Rating: 4.72

4.7 Rating 3,221 Reviews

93 %

of reviewers recommend Media Storehouse Ltd

4.7

Based on 3,221 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Media Storehouse Ltd:

Media Storehouse has a vast collection of unique images supplied by global brands and dedicated picture libraries. An international e-commerce company, we deliver a range of custom-made prints, wall art and photo gift products to customers globally from production facilities in Australia, Canada, UK and USA.

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Media Storehouse Ltd 5 star review on 21st November 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The framed Negroni print arrived quickly and was very well packaged. It’s a very contemporary modern print and we really like the vibrant colours. We have placed it on a white wall where it stands out very well.”

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Posted 2 months ago

Thank you for your review. We're delighted to hear that your framed Negroni print arrived quickly and in great condition. The vibrant colours really do pop and we're glad you love it as much as we do. We appreciate your support and look forward to serving you again soon!

Posted 1 month ago

“Overall my eperience of purchasing from Media Sorehouse was positive. However, I was diappopinted with one of my items, a larger print that had had its borders altered as it was smaller than the original. While I accept that the fault was mine and that I had been warned that in the size I had chosen would have this result, I didn't fully appreciate that this would shorten the foreground to the extent that the picture now appears to be unbalanced. I have not hung the picture as a reult.I wonder if it is possible to make this point clearer to the buyer when they are selecting size. Thank you”

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Posted 3 months ago

Thank you for sharing your feedback Bronwyn. We're glad to hear that your overall experience with Media Storehouse was positive but are sorry to hear that the adjusted layout of your larger print did not meet your expectations. We take great care to ensure our prints remain true to the original artwork. To help customers fully understand potential changes in layout, we recommend reviewing the product description and images on our website before making a purchase. On our "Choose Your Product" page, we display any layout differences due to print size selection, and the order preview on the "Shopping Cart" page confirms these adjustments with a message that reads: “The original artwork is a slightly different shape than the paper, so margins are added as shown in the preview. Click Adjust Cropping to make adjustments.” Your suggestion to make this information even clearer is invaluable, and we’ll review how we can improve this process to ensure the final product meets every customer’s expectations. Thank you again for helping us improve!

Posted 3 months ago

“I was pleased to find a photo of a dear friend who died many years ago and get a framed print of him was great. The framed photo came well packaged.”

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Posted 4 months ago

Thank you for your heartfelt review, Dave! We're truly glad that you found a meaningful photo of your dear friend in the BikeSport TT Race Pics collectin and that the framed print arrived well packaged. It's wonderful to know that our service helped you preserve those cherished memories. We appreciate your feedback and hope you enjoy your print for years to come!

Posted 4 months ago

“Arrived in good condition. Happy with prints.”

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Posted 4 months ago

Thank you very much for taking the time to review your poster print order. We truly appreciate your feedback and are glad to hear that you are satisfied with your experience.

Posted 4 months ago

“Very pleased with my first purchase which was a card of Mick Doohan at this years Festival of Speed. (2024) Which was only weeks ago. Looked for a selection of bike cards,of bikes or riders and was pleasantly surprised at the choice. Arrived quickly and in good order. Thrilled by quality but a little stung by the price!”

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Posted 6 months ago

We're pleased to hear that your first purchase arrived quickly and in good order, and are also glad to have pleasantly surprised you with the wide selection of bike cards, both of bikes and riders. Your feedback on the quality is greatly appreciated, and we understand that pricing can sometimes be a concern. We constantly strive to offer competitive pricing while maintaining the highest quality products. Thank you for choosing Media Storehouse and we look forward to serving you again in the future Jan.

Posted 6 months ago

“item as described and quick delivery”

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Posted 8 months ago

It's great to hear that you found the Greeting Card as described and that the delivery was quick. Providing accurate descriptions and ensuring timely shipping is something we take pride in, as customer satisfaction is our top priority. Thank you for posting!

Posted 8 months ago

“Good products, delay with the shipment (not dependet from Media Storehouse)”

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Posted 10 months ago

Regarding the delivery delay; international deliveries can take longer due to the process of passing through local government customs checks. Sometimes, packages are subjected to additional inspections, which can cause delays beyond our control. Please accept our apologies for any inconvenience caused. Thank you for leaving a review Luca and for choosing Media Storehouse for your photo puzzle.

Posted 10 months ago

“I was very satisfied with the card. But was disappointed that it was posted in a plain envelope with no protection. This resulted in a small crease in the card which could have been avoided with a tough postage envelope.”

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Posted 10 months ago

We're glad to hear that you were very satisfied with the greetings card, but we apologise for any disappointment caused by its packaging. We'll certainly take your feedback into consideration and strive to ensure better protection for future shipments to prevent any creasing. Thank you for bringing this to our attention.

Posted 10 months ago

“Good service and reasonably priced but the picture I bought was much darker than I had anticipated.”

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Posted 11 months ago

We are pleased to hear that you found our service to be good and the photo print reasonably priced. We also wanted to let you know that hi-res files are not edited prior to production, making prints an accurate representation of the original artwork. However individual computers reproduce colours in different ways, making exact matching impossible over the internet. Images viewed on computer monitors have light shining through them, unlike the photo prints therefore the colours on physical products may differ from your screen view. We understand that these technical details might not fully capture the experience of holding the print in your hands. If you have any concerns about the accuracy, please don't hesitate to send a photo(s) for further review directly to sales@mediastorehouse.com. Once again, thank you for your valuable feedback and your understanding of the intricacies involved in translating digital images to physical prints.

Posted 11 months ago

“well packed, delivered on time”

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Posted 1 year ago

Thanks so much for your kind feedback regaridng your poster print order. We look forward to your next visit with us!

Posted 11 months ago

“I really like the site and the amount of variety offered but I think te site would benefit from a more powerful search engine.”

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Posted 1 year ago

Thank you for your valuable feedback,Neil! We're glad to hear that you appreciate the variety on our site. We'll certainly take your suggestion into consideration as we strive to improve our search engine to enhance your browsing experience.

Posted 1 year ago

“Very pleased with quality of card and the delivery service.”

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Posted 1 year ago

We appreciate your feedback, Pauline. It's good to know that you were very pleased with the quality of the greetings card and our delivery service too. Thank you for choosing Media Storehouse Ltd. We hope to serve you again in the future!

Posted 1 year ago

“Good quality”

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Posted 1 year ago

“Photographs arrived quickly”

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Posted 1 year ago

“Came promptly, looking forward to working on it, the picture on the box is a little small, but overall a good puzzle not readily available elsewhere.”

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Posted 1 year ago

Thank you so much for your wonderful 4-star rating and review of the Jigsaw Puzzle. We truly appreciate your support and are delighted to hear that your order arrived promptly. We are also thrilled to know that you are looking forward to working on the puzzle. We will definitely take note of your feedback regarding the picture on the box for future consideration, however we are glad to hear that despite this, you still found the puzzle to be of good quality and a unique find not easily available elsewhere. Once again, thank you for choosing Media Storehouse Ltd. We greatly value your business and look forward to serving you again in the future, Andrew

Posted 1 year ago

“I bought a customised birthday card. The product is good quality and the speed of despatch was superb. I struggled with the ordering process, type font and display. The process wasn't straightforward”

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Posted 1 year ago

Thank you for sharing your experience with us, Susan! We're glad to hear that you were satisfied with the quality of the customised birthday card and the promptness of our dispatch service however do apologise for any inconvenience you faced during the ordering process. We value your input and strive to make every step of the process straightforward for our customers.

Posted 1 year ago

“Good site for images from golden age of Hollywood”

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Posted 1 year ago

Thank you for leaving a great review, Philip and for choosing Media Storehouse for your Marlene Dietrich photo print. We hope to be of help again soon!

Posted 1 year ago

“Excellent historical photographic archive (even found one of my own brother racing in the TTs 40 years ago). Can't give 5 stars as there is an ongoing problem with the rigidity of the envelopes used to post photographs.”

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Posted 1 year ago

We greatly appreciate your kind words regarding our high-quality prints and our commitment to prompt delivery. Most importantly, we value your loyalty as a returning customer, Clive. Ensuring the secure delivery of our products is a top priority for us. While we meticulously handle our packages, we acknowledge that the handling by carriers is beyond our direct control. Despite our usual effective standard packaging methods, we understand the frustration that delivery incidents, such as transit damage, can cause. Nonetheless, we are delighted that the replacement print arrived safely. Your feedback is immensely valuable to us as it assists us in enhancing our services to better cater to customers like you. We genuinely thank you for your ongoing support. Should you have any further suggestions or queries, please feel free to reach out to us directly.

Posted 1 year ago

“Good quality print, arrived in good time, very happy.”

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Posted 1 year ago

Thank you for your feedback, Neil. We appreciate that you were very happy with the good quality and delivery of the poster print from the Mirrorpix collection. We look forward to your next visit with us!

Posted 1 year ago

“Great puzzle”

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Posted 1 year ago

Thanks for your review, Helen. We're glad you enjoyed your Hadrians Wall Sycamore Gap Tree puzzle.

Posted 1 year ago

Media Storehouse Ltd is rated 4.7 based on 3,221 reviews