Media Storehouse Ltd Reviews

Name: Media Storehouse Ltd
Rating: 4.72

4.7 Rating 3,220 Reviews

93 %

of reviewers recommend Media Storehouse Ltd

4.7

Based on 3,220 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Media Storehouse Ltd:

Media Storehouse has a vast collection of unique images supplied by global brands and dedicated picture libraries. An international e-commerce company, we deliver a range of custom-made prints, wall art and photo gift products to customers globally from production facilities in Australia, Canada, UK and USA.

Visit Website

Write Your review

Tell us how Media Storehouse Ltd made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Media Storehouse Ltd 5 star review on 21st November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“well packed, delivered on time”

Helpful Report

Posted 11 months ago

Thanks so much for your kind feedback regaridng your poster print order. We look forward to your next visit with us!

Posted 11 months ago

“Easy to use site; specialised, high quality prints at very good price; fast delivery. .”

Helpful Report

Posted 11 months ago

We are glad to have you as our customer, Frances. Thank you for sharing your kind feedback . It means a lot to us and our entire team!

Posted 11 months ago

“excellent as usual, great choice of photos ,very quick delivery,”

Helpful Report

Posted 11 months ago

Thank you for taking the time to provide us with your feedback, Stamford. We're delighted to hear that you're happy with your latest purchase and look forward to your next visit too!

Posted 11 months ago

“I chose a specific photo from a wide variety of relevant photographs. The card was excellent and I shall be looking again in the future.”

Helpful Report

Posted 11 months ago

Thank you for leaving a 5-star review John and for choosing Media Storehouse for your greetings cards. . We look forward to welcoming you back in the future.

Posted 11 months ago

“absolutely delighted with this item, easy transaction and good communications”

Helpful Report

Posted 11 months ago

Thanks so much for your positive feedback and good vibes. We’re happy that you’re happy and we hope to see you again soon!

Posted 11 months ago

“Having bought images online before from three different sources I have a basis for comparison. Purchasing from Media Storehouse was by far the best. The website was simple to navigate. Payment was accepted without hassle. And the hard copy print arrived safely in its protective envelope which was labelled clearly “Please do not bend”. The photo quality is good too. My only suggestion for improvement in the case of this particular image of ‘The Hollies’ would be to add some more tags to make finding it easier.”

Helpful Report

Posted 11 months ago

Thank you immensely for your glowing review of our photo prnts! We're thrilled to hear that your experience with Media Storehouse exceeded your expectations and that you found our website user-friendly, payment process hassle-free, and packaging satisfactory. We're delighted that your print arrived safely and that you're pleased with the quality of the photo. Your suggestion regarding adding more tags to make finding images easier is invaluable to us, and we'll definitely take it into consideration for future improvements. We're committed to continuously enhancing our services to better serve our customers. Thanks again, Hamish.

Posted 11 months ago

“I really like the site and the amount of variety offered but I think te site would benefit from a more powerful search engine.”

Helpful Report

Posted 11 months ago

Thank you for your valuable feedback,Neil! We're glad to hear that you appreciate the variety on our site. We'll certainly take your suggestion into consideration as we strive to improve our search engine to enhance your browsing experience.

Posted 11 months ago

“This was bought as a Christmas present and it's come with a lot of dirty marks on it plus there is one piece missing and I know I haven't lost it as I was sorting all the pieces Into 2 different boxes. Just a bit disappointed”

Helpful Report

Posted 11 months ago

We want to assure you that all our products are professionally reproduced and hi-res files are not edited prior to production, ensuring an accurate representation of the original artwork selected for your gift. However the quality of historical images can vary due to factors such as the age and condition of the original photograph or document. Despite this, we endeavor to faithfully capture the artistic character and authenticity of the original artwork in our prints. Regarding the missing puzzle pieces; each puzzle is cut individually, making them unique, and the pieces from one puzzle are unlikely to fit into another. While our puzzles are made and sealed in a closed system to prevent loss during production, we have occasionally had cases where customers reported missing pieces that were later found after a thorough check. We recommend thoroughly inspecting the area where the puzzle was being completed, as well as other rooms in the house. Sometimes, pieces can inadvertently get caught on sleeves or surfaces and then fall out elsewhere. We understand this can be frustrating and assure you that we are here to assist you in any way we can. We hope this explanation helps and would like to thank you for sharing your feedback with this community, Tracey.

Posted 11 months ago

“Very pleased with quality of card and the delivery service.”

Helpful Report

Posted 11 months ago

We appreciate your feedback, Pauline. It's good to know that you were very pleased with the quality of the greetings card and our delivery service too. Thank you for choosing Media Storehouse Ltd. We hope to serve you again in the future!

Posted 11 months ago

“Good quality”

Helpful Report

Posted 11 months ago

“First time customer and very happy with product and service!! Highly recommended!”

Helpful Report

Posted 11 months ago

We're pleased to hear that you, as a first-time customer, are very happy with both our A3 phoster print and our service too! Your recommendation means a lot to us. Thank you, Jackie.

Posted 11 months ago

“Great product, arrived promptly, ideal gift.”

Helpful Report

Posted 11 months ago

Thank you for your kind feedback! We're delighted to hear that our photo puzzle and greeting card made for an ideal gift and arrived promptly. We look forward to your next visit!

Posted 11 months ago

“Photographs arrived quickly”

Helpful Report

Posted 11 months ago

“Easy,convenient shopping online, painless checkout. Huge variety of options.”

Helpful Report

Posted 11 months ago

Thank you so much for awarding Media Storehouse USA with a 5-star rating! Easy, convenient shopping online is what we strive for, and we are delighted to hear that you found it to be just that. Our goal is to make sure that your shopping journey with us is seamless from start to finish. We also take great pride in offering a huge variety of options to cater to all of our customers' needs and preferences and your acknowledgment of this is truly appreciated, Steve.

Posted 11 months ago

“The item is a gift and has not been presented to the receiver, as yet.”

Helpful Report

Posted 1 year ago

Thank you for reaching out. Based on the tracking information (see ref. provided in the shipping confirmation), it appears that your order has been delivered. You can check the details at the Royal Mail tracking link - https://www.royalmail.com/track-your-item If the recipient was not available at the time of delivery, we recommend: Verify the shipping address provided: Please double-check the shipping address you provided during the ordering process to ensure its accuracy, and Checking with colleagues to see if someone else within accepted the delivery on their behalf. It's possible that a trusted person received the package without their knowledge. We understand the importance of receiving your order, and we sincerely hope that it is located however please contact us directly (sales@mediastorehouse.com) if you require further assistance. Thank you for your cooperation and understanding.

Posted 11 months ago

“Came promptly, looking forward to working on it, the picture on the box is a little small, but overall a good puzzle not readily available elsewhere.”

Helpful Report

Posted 1 year ago

Thank you so much for your wonderful 4-star rating and review of the Jigsaw Puzzle. We truly appreciate your support and are delighted to hear that your order arrived promptly. We are also thrilled to know that you are looking forward to working on the puzzle. We will definitely take note of your feedback regarding the picture on the box for future consideration, however we are glad to hear that despite this, you still found the puzzle to be of good quality and a unique find not easily available elsewhere. Once again, thank you for choosing Media Storehouse Ltd. We greatly value your business and look forward to serving you again in the future, Andrew

Posted 11 months ago

“Gorgeous poster prints at reasonable prices. The colours and clarity are vivid. I'm very happy with my many purchases. I'm sure I'll be buying more!”

Helpful Report

Posted 1 year ago

Thank you so much for your wonderful feedback! We're thrilled to hear that you're enjoying your poster prints from Media Storehouse. We take pride in providing vivid colours and clarity at reasonable prices and are grateful for your support. We look forward to serving you again in the future. Happy decorating, Linda!

Posted 1 year ago

“I bought a customised birthday card. The product is good quality and the speed of despatch was superb. I struggled with the ordering process, type font and display. The process wasn't straightforward”

Helpful Report

Posted 1 year ago

Thank you for sharing your experience with us, Susan! We're glad to hear that you were satisfied with the quality of the customised birthday card and the promptness of our dispatch service however do apologise for any inconvenience you faced during the ordering process. We value your input and strive to make every step of the process straightforward for our customers.

Posted 1 year ago

“The photo was as expected and good quality.”

Helpful Report

Posted 1 year ago

We’re happy you’re pleased with our products and service. Thank you for choosing Media Storehouse USA for your photo print, Donald.

Posted 1 year ago

“Service is quick and very good value in quality of products and prices. Wide range to choose from and a lot of choices of format, size etc within selections. Site is very easy to navigate.”

Helpful Report

Posted 1 year ago

Thank you for your positive feedback! We're delighted to hear that you found our Australian service quick and our products of excellent value, with a wide range of options to suit your preferences. We're committed to providing a seamless experience, and we're glad you found our website easy to navigate, Gillian.

Posted 1 year ago

Media Storehouse Ltd is rated 4.7 based on 3,220 reviews