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Media Storehouse Ltd Reviews

4.7 Rating 3,210 Reviews
93 %
of reviewers recommend Media Storehouse Ltd
4.7
Based on 3,210 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5

About Media Storehouse Ltd:

Media Storehouse has a vast collection of unique images supplied by global brands and dedicated picture libraries. An international e-commerce company, we deliver a range of custom-made prints, wall art and photo gift products to customers globally from production facilities in Australia, Canada, UK and USA.

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Anonymous
Anonymous  // 01/01/2019
We ordered a 30 x 20cm print and purchased a frame of those dimensions accordingly. The print paper was that size, but the print was not. There were very large white margins around the print and it looked terrible in our frame. The envelope was bent when the print arrived and the print was damaged as a result. I took photos of the envelope and the damaged print, but because our order was not of great monetary value, we decided not to pursue the matter. After about a week, after no post-purchase contact from Media Storehouse, I deleted the pictures from my phone. Some purchases are just best made in person.
Helpful Report
Posted 8 months ago
We sincerely apologise for the inconvenience and disappointment you experienced with your recent print Regarding the layout, we recommend that customers check the product descriptions and any associated images before making a purchase. When image files have a different shape than the chosen paper size, as in this instance, we offer two print options: printing the entire image with margins or cropping the image to fill the paper without margins. Customers can select either option based on their preference and your print was manufactured perfectly according to your order specifications. Additionally, we want to assure you that we follow standardised packaging procedures and take utmost care in securely packing our products to ensure they arrive safely. While this is generally effective, we do rely on our carriers to handle the packages with the same level of care. Your decision not to pursue the matter further is respected, but please know that we take all customer feedback seriously and strive to continuously improve our services. Once again, we sincerely apologise for any inconvenience caused, and thank you for sharing your thoughts with us and this community, Deborah.
Posted 8 months ago
Order received promptly. Well packaged Exactly as expected
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Posted 8 months ago
Thank you for your 5-star rating of Media Storehouse Ltd! We pleased to hear that your mounted prints were received promptly and that they were well packaged, Kristine. We look forward to your next visit with us!
Posted 8 months ago
Good clear photo. Well packaged and arrived quickly.
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Posted 8 months ago
Thank you for leaving a 5-star review and for choosing Media Storehouse for your photo print, Lynne.
Posted 8 months ago
Really good company. Will definitely buy from again. Quality product well packaged and promptly delivered. Reall good service. Thanks!
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Posted 8 months ago
We are delighted that you found our company to be really good, and that you will definitely buy from us again. It's also good to know that you were impressed with the quality of our greetings card, as well as the careful packaging and prompt delivery. Thank you so much for your 5-star rating of Media Storehouse Ltd. Andrew!
Posted 8 months ago
Good quality photo, arrived on time
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Posted 8 months ago
Thanks for choosing Media Storehouse for your fine art print and for leaving a 5-star review too, Gary. We look forward to welcoming you back in the future.
Posted 8 months ago
Picture is extremely pixelated especially for the price. Receiver of the print was disappointed with image quality. Overall not worth the purchase.
Helpful Report
Posted 8 months ago
We appreciate you taking the time to share your feedback with this community. At Media Storehouse, we take pride in delivering products that meet the expectations of our customers, and we're sorry to hear that the receiver was disappointed. Regarding the pixelation issue, while we strive to maintain high-resolution images across our product range, factors such as image size and viewing distance can influence the perceived clarity of the print. It's important to note that larger prints are typically intended to be viewed from a slightly greater distance to ensure an optimal visual experience. This allows viewers to appreciate the details and overall composition of the artwork without being overly concerned with individual pixels. If there's anything further we can do to address your concerns or assist you in any way, please don't hesitate to reach out to our customer support team (sales@mediastorehouse.com). Thank you again for your feedback, and we hope to have the opportunity to serve you better in the future, Bonnie.
Posted 8 months ago
Excellent products and service
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Posted 9 months ago
Thank you for your 5-star rating. We look forward to welcoming you back to Media Storehouse in the future.
Posted 8 months ago
My delivery arrived quickly and were excellent quality. I wouldn't hesitate to recommend or order from this company again in the future.
Helpful Report
Posted 9 months ago
Thank you so much for your recommendation and our 5-star rating too Mehreen. We truly appreciate your kind words and are pleased to hear that your delivery arrived quickly and that you were pleased with the excellent quality of your greetings cards. We look forward to serving you again in the future.
Posted 8 months ago
Good value for product and service!
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Posted 9 months ago
Thank you so much for your 5-star rating of our photo prints Lea! We appreciate your support and are pleased to hear that you had a positive experience with us.
Posted 8 months ago
Rapid delivery? good product.
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Posted 9 months ago
Thank you, Toby, for your 5-star rating of Media Storehouse Ltd! Rapid delivery and good product are two aspects that we strive to excel in, so we're thrilled to hear that you were satisfied with your poster print. It was a pleasure serving you, and we hope to assist you again in the future.
Posted 8 months ago
Prima geregeld
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Posted 9 months ago
Bedankt voor het achterlaten van een recensie Henny, en dat je voor Media Storehouse hebt gekozen voor je posterafdruk.
Posted 8 months ago
Perfect print by Berthe Morisot,many thanks
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Posted 9 months ago
Dissapointed that the choice of an added border did not explain it was actually off of the size of the photo and not added at all. Other than that the quality and delivery was very good.
Helpful Report
Posted 9 months ago
Thank you for sharing your feedback with this community. We're pleased to hear that you were satisfied with the quality of your photo print and the efficiency of our delivery service. However, we're sorry to learn that you experienced confusion regarding the addition of a border. It's important to note that the chosen layout option is reconfirmed in the order preview images on the Shopping Cart screen. Here, customers have the opportunity to review and adjust the image on the paper by clicking the "Adjust Cropping to adjust" link before completing the order. Our intention with the border option is to provide customers with the opportunity to add a small gap around the image to compensate for the lips of frames, ensuring that less of the image is hidden under the frame's edge however the paper size selected stays the same. We will certainly take your feedback into account as we work to improve our communication and clarity around product options. Once again, thank you for bringing this matter to our attention, and we hope to have the opportunity to serve you better in the future, Graham.
Posted 8 months ago
I was looking for a naval themed greeting card and found one. It was delivered very quickly. I was pleased.
Helpful Report
Posted 9 months ago
We are pleased that we could provide you with the naval themed greeting card you were looking for. Our team works hard to offer a diverse selection of products to meet the varied interests of our customers, and we're glad we hit the mark for you. Thank you for taking the time to rate us. We truly value your support and hope to have the opportunity to serve you again in the future, Tim.
Posted 8 months ago
Purchase was great. Arrived on time.
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Posted 9 months ago
So pleased with our card and print - perfectly true colours.
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Posted 9 months ago
Easy to use website. Item was delivered well packaged and promptly.
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Posted 9 months ago
We're plelased to hear that you found our website easy to use. It's our top priority to ensure a seamless browsing experience for our valued customers. Additionally, we're delighted to know that your poster print was delivered promptly and well-packaged. Thank you once again for choosing Media Storehouse Ltd, Maureen.
Posted 8 months ago
Brilliant service. I needed a special card with a particular hotel on it. Daneli Venice.Been looking for years you had it thank you so much. Will never buy the wife’s cards from anywhere else.
Helpful Report
Posted 9 months ago
Thank you for your glowing feedback! We're thrilled to hear that we could provide you with the perfect card featuring Daneli Venice. It's always a joy to help customers find that special something they've been searching for. We look forward to being your go-to destination for your cards in the future. Happy gifting!
Posted 9 months ago
Great jigsaw, bought as present, recipient very pleased with it
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Posted 9 months ago
We're pleased to hear that The Cheviots jigsaw made an excellent present. We look forward to serving you again in the future Julie
Posted 9 months ago
Excellent service. Thanks.
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Posted 9 months ago
Our pleasure, Robert! . We look forward to your next visit with us!
Posted 9 months ago
Media Storehouse Ltd is rated 4.7 based on 3,210 reviews