Media Storehouse Ltd Reviews

Name: Media Storehouse Ltd
Rating: 4.72

4.7 Rating 3,220 Reviews

93 %

of reviewers recommend Media Storehouse Ltd

4.7

Based on 3,220 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Media Storehouse Ltd:

Media Storehouse has a vast collection of unique images supplied by global brands and dedicated picture libraries. An international e-commerce company, we deliver a range of custom-made prints, wall art and photo gift products to customers globally from production facilities in Australia, Canada, UK and USA.

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Media Storehouse Ltd 5 star review on 21st November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very efficient delivery”

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Posted 9 months ago

“Great selection of prints, great that you can order jigsaws. Have done both and service has been excellent.”

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Posted 9 months ago

Thank you for taking the time to post your feedback, Vivien. We're delighted to hear that you're happy with your latest framed print purchase and that you recommend our products to others too.

Posted 9 months ago

“Very quick postage, extremely happy with my purchase, would definitely recommend”

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Posted 9 months ago

Thank you so much for your five-star rating of your Media Storehouse photo print Stephen. We sincerely appreciate your support and recommendation too and look forward to your next visit with us!

Posted 9 months ago

“Excellent service. Fabulous quality. Picture looks great.”

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Posted 9 months ago

Thank you, Annie, for the 5-star rating you gave the photo print. We are delighted to hear that you found our service excellent and the quality of our products fabulous. Your satisfaction is our top priority, and we look forward to serving you again in the future.

Posted 9 months ago

“I found the service offered by Media Storehouse to be very professional and the presentation of purchased article second to none------well done.”

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Posted 9 months ago

It's great to hear that you found our service to be very professional and were impressed with the presentation of the photo print. We strive to provide top-notch service and deliver exceptional products, so your feedback means a lot to us. Thank you for choosing Media Storehouse Australia and we look forward to serving you again in the future, Phillip.

Posted 9 months ago

“Always prompt and well packaged.”

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Posted 9 months ago

Thank you so much for awarding a five-star rating for the fine art prints purchased, Jonathan! We are delighted to hear that our prompt delivery and careful packaging have met your expectations. It is our utmost priority to ensure that your experience with us is not only efficient but also enjoyable from start to finish. Thank you again for choosing Media Storehouse Ltd. We look forward to serving you in the future!

Posted 9 months ago

“Good products, delay with the shipment (not dependet from Media Storehouse)”

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Posted 9 months ago

Regarding the delivery delay; international deliveries can take longer due to the process of passing through local government customs checks. Sometimes, packages are subjected to additional inspections, which can cause delays beyond our control. Please accept our apologies for any inconvenience caused. Thank you for leaving a review Luca and for choosing Media Storehouse for your photo puzzle.

Posted 9 months ago

“Very good quality product which arrived quickly”

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Posted 9 months ago

Thank you for your 5-star rating for the greeting card you ordered Joanna. We look forward to welcoming you back to Media Storehouse in the future.

Posted 9 months ago

“Ordered a Birmingham street sign as a retirement gift , the sign being the road of the office he had worked in . Framed it ,looks great”

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Posted 9 months ago

We are delighted to have been able to assist you in ordering a Birmingham street sign photo print. Thank you for choosing Media Storehouse for your persoanlised retirement gift. We look forward to welcoming you back in the future, Elizabeth.

Posted 9 months ago

“I was very satisfied with the card. But was disappointed that it was posted in a plain envelope with no protection. This resulted in a small crease in the card which could have been avoided with a tough postage envelope.”

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Posted 9 months ago

We're glad to hear that you were very satisfied with the greetings card, but we apologise for any disappointment caused by its packaging. We'll certainly take your feedback into consideration and strive to ensure better protection for future shipments to prevent any creasing. Thank you for bringing this to our attention.

Posted 9 months ago

“We ordered a 30 x 20cm print and purchased a frame of those dimensions accordingly. The print paper was that size, but the print was not. There were very large white margins around the print and it looked terrible in our frame. The envelope was bent when the print arrived and the print was damaged as a result. I took photos of the envelope and the damaged print, but because our order was not of great monetary value, we decided not to pursue the matter. After about a week, after no post-purchase contact from Media Storehouse, I deleted the pictures from my phone. Some purchases are just best made in person.”

Helpful Report

Posted 9 months ago

We sincerely apologise for the inconvenience and disappointment you experienced with your recent print Regarding the layout, we recommend that customers check the product descriptions and any associated images before making a purchase. When image files have a different shape than the chosen paper size, as in this instance, we offer two print options: printing the entire image with margins or cropping the image to fill the paper without margins. Customers can select either option based on their preference and your print was manufactured perfectly according to your order specifications. Additionally, we want to assure you that we follow standardised packaging procedures and take utmost care in securely packing our products to ensure they arrive safely. While this is generally effective, we do rely on our carriers to handle the packages with the same level of care. Your decision not to pursue the matter further is respected, but please know that we take all customer feedback seriously and strive to continuously improve our services. Once again, we sincerely apologise for any inconvenience caused, and thank you for sharing your thoughts with us and this community, Deborah.

Posted 9 months ago

“Order received promptly. Well packaged Exactly as expected”

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Posted 9 months ago

Thank you for your 5-star rating of Media Storehouse Ltd! We pleased to hear that your mounted prints were received promptly and that they were well packaged, Kristine. We look forward to your next visit with us!

Posted 9 months ago

“Good clear photo. Well packaged and arrived quickly.”

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Posted 9 months ago

Thank you for leaving a 5-star review and for choosing Media Storehouse for your photo print, Lynne.

Posted 9 months ago

“Really good company. Will definitely buy from again. Quality product well packaged and promptly delivered. Reall good service. Thanks!”

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Posted 9 months ago

We are delighted that you found our company to be really good, and that you will definitely buy from us again. It's also good to know that you were impressed with the quality of our greetings card, as well as the careful packaging and prompt delivery. Thank you so much for your 5-star rating of Media Storehouse Ltd. Andrew!

Posted 9 months ago

“Good quality photo, arrived on time”

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Posted 9 months ago

Thanks for choosing Media Storehouse for your fine art print and for leaving a 5-star review too, Gary. We look forward to welcoming you back in the future.

Posted 9 months ago

“Picture is extremely pixelated especially for the price. Receiver of the print was disappointed with image quality. Overall not worth the purchase.”

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Posted 9 months ago

We appreciate you taking the time to share your feedback with this community. At Media Storehouse, we take pride in delivering products that meet the expectations of our customers, and we're sorry to hear that the receiver was disappointed. Regarding the pixelation issue, while we strive to maintain high-resolution images across our product range, factors such as image size and viewing distance can influence the perceived clarity of the print. It's important to note that larger prints are typically intended to be viewed from a slightly greater distance to ensure an optimal visual experience. This allows viewers to appreciate the details and overall composition of the artwork without being overly concerned with individual pixels. If there's anything further we can do to address your concerns or assist you in any way, please don't hesitate to reach out to our customer support team (sales@mediastorehouse.com). Thank you again for your feedback, and we hope to have the opportunity to serve you better in the future, Bonnie.

Posted 9 months ago

“Excellent products and service”

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Posted 10 months ago

Thank you for your 5-star rating. We look forward to welcoming you back to Media Storehouse in the future.

Posted 9 months ago

“My delivery arrived quickly and were excellent quality. I wouldn't hesitate to recommend or order from this company again in the future.”

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Posted 10 months ago

Thank you so much for your recommendation and our 5-star rating too Mehreen. We truly appreciate your kind words and are pleased to hear that your delivery arrived quickly and that you were pleased with the excellent quality of your greetings cards. We look forward to serving you again in the future.

Posted 9 months ago

“Good value for product and service!”

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Posted 10 months ago

Thank you so much for your 5-star rating of our photo prints Lea! We appreciate your support and are pleased to hear that you had a positive experience with us.

Posted 9 months ago

“Rapid delivery? good product.”

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Posted 10 months ago

Thank you, Toby, for your 5-star rating of Media Storehouse Ltd! Rapid delivery and good product are two aspects that we strive to excel in, so we're thrilled to hear that you were satisfied with your poster print. It was a pleasure serving you, and we hope to assist you again in the future.

Posted 9 months ago

Media Storehouse Ltd is rated 4.7 based on 3,220 reviews