Media Storehouse Ltd Reviews

Name: Media Storehouse Ltd
Rating: 4.72

4.7 Rating 3,207 Reviews

93 %

of reviewers recommend Media Storehouse Ltd

4.7

Based on 3,207 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Media Storehouse Ltd:

Media Storehouse has a vast collection of unique images supplied by global brands and dedicated picture libraries. An international e-commerce company, we deliver a range of custom-made prints, wall art and photo gift products to customers globally from production facilities in Australia, Canada, UK and USA.

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Media Storehouse Ltd 5 star review on 21st November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brilliant card, excellent quality. Very unique , quick delivery and really good value for money, partner loved it”

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Posted 2 years ago

Thanks so much for your positive feedback and good vibes. We’re happy that you’re partner was happy with the greeting card and hope to see you again soon!

Posted 2 years ago

“Order fulfilled as stated.”

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Posted 2 years ago

Thank you for leaving a 5-star review Neil and for choosing Media Storehouse for your photo mugs.

Posted 2 years ago

“very quick delivery, could have had extra card in packaging as photo got slightly bent but not creased so was okay once in frame. The colours and quility of photo was excellent. very pleased.”

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Posted 2 years ago

Our packaging is standardised and we do our best to securely pack products so that they arrive safely, including do not bend stickers, but we do have to rely on our carriers to take care of them on our behalf and we are sorry that this did not happen in this instance. Nevertheless is good to know all was well once the print was framed and that you were happy with the quality too. Thank you for taking the time to post this review and for sharing your thoughts with this community, Pamela.

Posted 2 years ago

“I received the picture in a timely manner and was as beautiful as it looked online.”

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Posted 2 years ago

Thanks for choosing Media Storehouse America for your photo print and for leaving a lovely review, Patricia.

Posted 2 years ago

“I'm old school, critical, expect quality, seldom find it, and I don't do gushing reviews. Excellent product, excellent service, if I can't find fault it's better than very good ...”

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Posted 2 years ago

Wow! Thanks so much for posting this amazing review! We're very grateful that you took time to post. Thank you for your business, kind words and for choosing Media Storehouse.

Posted 2 years ago

“Prompt and excellent service.”

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Posted 2 years ago

Thanks for choosing Media Storehouse for your photo prints and for leaving a 5-star review too, Andrew

Posted 2 years ago

“Outstanding idea and delivery! Thank you.”

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Posted 2 years ago

Thanks so much for your positive feedback and good vibes, Robert. We’re happy that you’re happy with the greeting card and hope to see you again soon!

Posted 2 years ago

“Can't wait to do my jigsaw - looks brilliant, thank you.”

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Posted 2 years ago

We hope you enjoy completing your puzzle too, Chris. Thanks for your feedback, our 5-star review and for choosing Media Storehouse.

Posted 2 years ago

“I was given your details by a friend and was able to order a print and very pleased with kit”

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Posted 2 years ago

Thanks, Nigel. We’re thrilled to hear you were referred to us, and that you were satisfied with your print. Your feedback is appreciated, and we hope to be of help again soon!

Posted 2 years ago

“Perfect! Just what I was looking for and arrived super fast!”

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Posted 2 years ago

Thank you for your 5-star rating for the prints you ordered. We look forward to welcoming you back to Media Storehouse in the future.

Posted 2 years ago

“Very good indeed”

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Posted 2 years ago

Thank you for your 5-star rating for the puzzle you ordered, David. We look forward to welcoming you back to Media Storehouse in the future.

Posted 2 years ago

“very good service”

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Posted 2 years ago

Thank you for your 5-star rating. We look forward to welcoming you back to Media Storehouse in the future.

Posted 2 years ago

Thank you for our 5-star review and for choosing Media Storehouse.

Posted 2 years ago

“As the cost of the card was quite high I expected a good quality product, however the image was not colour accurate (I have two other high quality versions to match against) it also was a little dark and it wasn't even sharp. In fact it looked like it had been done on an office copier - to say I'm disappointed is an understatement, needless to say I won't be buying off them again.”

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Posted 2 years ago

We do publish lots of details and illustrations about our products. While we are unable to comment on the other version mentioned, we can confirm that all our products are professionally produced and are an accurate representation of the original artwork, matching the preview shown on our website, reflecting the age and quality of the artwork we have on file. I am sorry to read that the card fell short of expectations but hope this explanation helps. I also wanted to let you know that we do have a 30-day return policy, so if you would like to return the card, please do send a message to sales@mediastorehouse.com and I will send you the return instructions right away. Thank you for sharing your thoughts with this community, Jeremy

Posted 2 years ago

“Great prints arrived quickly and safely.”

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Posted 2 years ago

Thanks for choosing Media Storehouse for your Mirrorpix photo prints and for leaving a review too, Tony.

Posted 2 years ago

“Really enjoy ordering and receiving 4 prints so far. Look forward to buying more.”

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Posted 2 years ago

We’re thrilled that you're happy with our products. Your feedback is appreciated, and we certainly look forward to your next order with us. Thanks, Grace.

Posted 2 years ago

“Bought a canvas print . Lovely print , and well made. Communications and delivery Speed, excellent.”

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Posted 2 years ago

We are so happy to hear you’re enjoying canvas art print and appreciate your business. Thank you for our 5-star review and for choosing Media Storehouse, John.

Posted 2 years ago

“Terrible, and disappointing. Apparently I did not give my address properly in my order and did not check this before my item was posted. I can't prove or disprove this. But I feel that it's an excuse not to send my item when I did send in my address. They wouldn't give me the benefit of the doubt and wanted me to pay again to reorder. Ugh!”

Helpful Report

Posted 2 years ago

As explained in our direct message our technology reads addresses electronically. This means it is extremely important to ensure we are supplied with complete and correct addresses. We do want our customers to receive orders safely so, as a safeguard, in the order detail email we also ask customers to double-check delivery addresses and let us know if any changes are needed. Unfortunately, in this instance, the street number was missing however we did advise that when the item was returned to us, we would reship it to the revised address supplied free of charge. We are sorry to read our service fell short of expectations but do hope this explanation helps. Thank you for sharing your thoughts with the community, Kim.

Posted 2 years ago

“Quick shipping, wide variety of products, excellent clear photograph! I purchased a very large poster print of a photo and it was perfect. Not pixilated at all.”

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Posted 2 years ago

We're very happy to hear you’re enjoying poster print and appreciate your business. Thank you for our 5-star review and for choosing Media Storehouse USA, Rebecca.

Posted 2 years ago

“My purchase of 'Balloon View of Liverpool 1885' which cost of £45 is a very poor reprint of this iconic picture. The print is quite dark and definition of parts of the print are very poor. On line via a laptop this looked the view of this item was acceptable but there is no doubt that the print settings and quality controls are not to an acceptable standard. I will be seeking a refund for this item.”

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Posted 2 years ago

Sorry to read that you're disappointed with our product, Joseph. The print was professionally produced from a scan of a historical engraving and is an accurate representation of the original artwork, which is preserved for artistic character and authenticity and should match the preview published on our website, reflecting the age and quality of the artwork we have on file. We value all our customer feedback and want our customers to be happy with our products so, to help us investigate further, please send a photo (a camera phone is ideal for this) to sales@mediastorehouse.com. Upon receipt, your feedback will be reviewed by our quality control team and we'll get back to you via a direct message. Alternatively, if you would like to return the print under our 30-day return policy, please do send a message to the same email address and we will send you the return instructions right away.

Posted 2 years ago

“Almost all the photos I've ever purchased from Media Storehouse, particularly the black & white ones are a bit too dark wich means a loss of details in the phot”

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Posted 2 years ago

We appreciate your feedback and want to let you know all prints are professionally reproduced on modern lab systems. Online previews are optimised so that they are served quickly to browsers and are of lower quality than those used for production. We feel it's also important to mention individual computers reproduce colours in different ways, making exact colour matching impossible over the internet, therefore the colours on physical products may differ from your screen personal view. We hope this explanation helps. Thank you for sharing your thoughts with us.

Posted 2 years ago

Media Storehouse Ltd is rated 4.7 based on 3,207 reviews